Review and analysis of over 140 complaints against Citibank
Citibank consumers have reported over 140 official complaints related to Dealing with my lender or servicer. Out of the 140 consumer complaints against Citibank, 27% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Citibank Student loan dealing with my lender or servicer trouble with how payments are handled April 10, 2017 - Citi bank loan number - for $6900.00 transferred the loan to - and they illegally posted in on my credit -/-/2017 causing my credit score to drop with all - reports by - points This is the same existing loan that has been on my credit for seven years due to drop off that we just investigated a month ago. since investigation they reported as a new credit collection. This loan is to fall off -/-/2017 please confirm this date as well. please look into this - I would like it removed. This loan has a drop... |
Citibank Student loan dealing with my lender or servicer having problems with customer service March 27, 2017 - I had a student loan suddenly appear within the last week on my credit reports from 2007 for 'CitiBank/- ' with a current balance listed at $18000.00 and a highest balance of $29000.00. I have tried contacting numbers for both companies provided online but they only will allow me to go to automated machines with no menu option for a customer service representative. I am looking for verification of this debt including the original loan contract/MPN, an itemization of any interest or fees charged to the account and a loan payoff amount so I can settle the debt if it does in fact exist. If... |
Citibank Student loan dealing with my lender or servicer having problems with customer service March 10, 2017 - Citibank ( studentloan.citibank.com ) online account password requirements do not allow passwords longer than 8 characters. Per NIST guidance, password maximum limit should be at least 64 characters ( and 8 should be the lowest minimum allowed - not the max, and not for sites containing sensitive data ). I am concerned about the privacy of my information on the Citibank website due to the password limitations. I contacted Citibank over a month ago and asked them to extend the password maximum character limit to a reasonable value, but, so far, they have not done so or indicated that a fix is ... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled February 7, 2017 - I have made Extra payments to be applied to my principal balance and have selected that option. Citibank keeps putting it towards my Monthly balance. This is - me up to pay off my balance quicker.... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan January 17, 2017 - Citibank is reporting the wrong default date. I graduated -, I had a 9 month grace period before I was in default I never made a payment. My default date should have started -/-/- on all - of my loans. They are not reporting it as such on my credit. I want them to correct that date. my 7 year period has ended.... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms December 19, 2016 - I was served a letter stating my wages at my job will be garnished in order to pay back a student loan to CITI Bank. I never took out a student loan with Citi Bank ever. I did have a federal student loan but i paid that back in full in 2010.... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms December 16, 2016 - My private student loan is through CitiBank, Citi Assist loan. -/-/2016, the interest rate went up on my student loan by .25 %. That is fine. BUT, my payment more then doubled. I went from paying $130.00 a month with a 4.25 % interest to $320.00 with a 4.50 % interest rate. This seems WRONG correct? They were not helpful. They suggested I do a direct debit to reduce my interest down .25 %. So I did. My interest went back down to 4.25 % ( my original interest ) and now my payments are $130.00. So basically I am getting screwed by them because none of this makes sense. I firmly believe t... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled December 3, 2016 - I sent in the payment that was due for the month. The payment contained a little extra with a note, " apply excess to Loan -. '' Instead of applying the amount due to each separate loan and the extra to this specific loan, it applied it all to Loan -. We received calls saying that it was past due and asking to collect. When asked the last payment they could see that it was improperly applied. We were then told to change where we sent the money and to add the -- at the end of the payment so that it would be applied to all. The -- has already been added as requested earlier as this h... |
Citibank Student loan dealing with my lender or servicer having problems with customer service November 27, 2016 - Citibank is reporting late payments on my credit report on accounts that were never late. There are several of these reports and when I asked them to validate these accounts since they were never late and they refused to correct the reporting, they failed to validate the account. When I asked them to remove the inaccurate reports, they just sent a letter asking for me to send them my credit reports instead of correcting what THEY are inaccurately reporting.... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled October 24, 2016 - I settled - CitiBank accounts with - - - back in - 2007. I attached proof of the settlement. But every time I dispute the balance on my credit report, it comes back verified. Therefore, I need this account to be deleted from my credit report for reporting inaccurate information that was clearly not verified or an investigation done. I am including a screen shot of what my credit report looks like on - through -.... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan September 20, 2016 - I never had an account with Citibank for student loans. There was someone else that opened up accounts in my name and I did not receive any benefits from the loans. None of the money went to my college, for my degree. Now, Citibank keeps bothering me and taking me to court. This is embarrassing because they keep sending court documents to my job. They froze my bank account -/-/- to -/-/2016- when I had the issue resolved in court. They froze my account again on -/-/2016. They will not answer my calls, emails or fax. The only time I was finally able to talk to someone -/-/-, the w... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled September 12, 2016 - I 've been paying off my Citibank student loan on time through an automatic transfer from my bank account for the last 4 years with the same rate. Recently, I received a call from a debt collector so I investigated what was going on in my account. Turns out, my interest rate increase from 7.25 % to 7.5 % in - 2016. Because of this increase my bank did n't transfer the proper minimum amount which led to a small fee adding up over time and the debt collector call 5 months later. I went ahead and paid the balance but continue to receive calls from the debt collectors 5x or more per day. The on... |
Citibank Student loan dealing with my lender or servicer having problems with customer service September 8, 2016 - Received - separate calls from Citibank Student over the weekend regarding a past due balance. A past due balance, that was a mistake made by Citibank Student Loans and the second time this mistake was made When my wife spoke to them, they refused to give her information, despite her being authorized. The representative was pushy, repeatedly requesting payment immediately. She did give her ID # when she spoke. She did not care when we mentioned that the past due balance was an error on the part of Citibank, still requesting payment. We asked for a call back number which she did not want to ... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled September 7, 2016 - They continue to apply the loan payment incorrectly despite specific directions on the check and multiple contacts and notes on the file with customer service. This has made it past due on multiple occasions. The check clearly states to " apply excess to loan x '' as it is our plan to put even a little extra money to help pay it off early. Yet they continue to apply the entire amount to loan x making us " delinquent '' on the other accounts. I have spoken with multiple representatives who have verified that they understand what it means to apply excess to loan x. As this has necessitated calli... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan August 28, 2016 - Please be aware that I have submitted a similar complaint twice, but both times Citibank has found ways to avoid responding. As I was unable to reach a resolution, I am supplying more information in this complaint. Prior to - I knowingly and voluntarily co-signed on - of my sister 's private student loans taken through CitiBank for her master 's program. Subsequently, beginning in - - and continuing through - without my consent or authorization - - - - more private student loans were issued to my sister using my electronic endorsement. - - purchased the loans... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms August 19, 2016 - I took out a private student loan in - for about $9500.00. I 've been paying this loan back since - and have been paying it back on a monthly basis ( though admittedly there have been some missed payments, but it has n't happened often -. It 's now - and I went online to check my loan balance through Citibank and found that it is over $ 10k and the interest rate is 7.5 %, which I believe is higher than what I originally signed up for. I sent them a message about this, and got a very canned response. I 'm currently paying about $100.00 per month for this loan, and it was suppose... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled August 12, 2016 - I currently have an outstanding student loan with Citibank. In - 2014, I spent time reviewing my account online in search of a method to increase the auto-debit from the minimum payment to a higher amount, like banks allow you to for credit card payments. I could not find this functionality and so I called the customer service line to inquire how to do so. The customer service representative advised accountholders could not do that on their own, but the customer service representatives could at our request. Therefore, I requested the amount to be withdrawn each month be $150.00 and the ad... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan August 10, 2016 - As I understand this issue, a student loan account was opened in 2004 for my continuance of education. During this time I had repeatedly tried to resolve the debt through settlement, however, CitiBank did not accept any terms and turned the matter over to a collection agency. The collection firm hired did not follow fair debt collection practices and was forced to remove the charge. CitiBank has now taken this matter a step further and not only have it showing on my credit as a closed/charge off account, but additionally a LATE payment since at some point they have assessed an $8.00 charge t... |
Citibank Student loan dealing with my lender or servicer keep getting calls about my loan July 9, 2016 - Constant phone calls when the account rolls past due. My payment is due on the - of the month and I occasionally need to make the payment late due to the fact that I am paid on a bi-weekly basis. Recently, my account rolled past due, but I scheduled a payment that would be withdrawn from my bank account on - -, 2016. This payment was scheduled on Thursday, - -, 2016. Despite the fact that I scheduled a payment, the phone calls persisted. Between - -, 2016 and - -, 2016 I received a total of ( 17 ) calls from Citi regarding the account. I did n't answer most of th... |
Citibank Student loan dealing with my lender or servicer don't agree with fees charged July 7, 2016 - From -, - to -, - I acquired private student loans from Citibank Student Loans. The promissory notes for those loans state that the loans are variable interest rate loans. The interest is to be calculated, according to my promissory notes, as so ; " The 'Variable Rate ' for each Loan made under the Note is the sum of the Prime Rate published in The - - - under the 'Money Rates ' section for the day which is 30 days prior to -/-/-, -/-/-, -/-/- and -/-/- of each year ( the 'Index ' ) plus or minus the percentage, as identified on the applicable Conditi... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan July 1, 2016 - Prior to -/-/- I knowingly and voluntarily co-signed on - of my sister 's private student loans taken through CitiBank for her master 's program. Subsequently, beginning in - - and continuing through - without my consent or authorization -/-/- more private student loans were issued to my sister using my electronic endorsement. - Bank purchased the loans at some point after the loans were issued. In - -, I sent dispute letters to - requesting verification of the debt. In - - - responded and insists that because my social security number, date of birth ... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms June 16, 2016 - I am a co-signer on my daughter 's private Student Loans with Citibank. I recently found out when applying for a loan that my daughter has defaulted on her obligation to the loan due to high monthly payments. The loan has apparently been marked as Charged Off and it has severely affected my credit. I never received anything in writing from the lender indicating the default, the balance owed, the late payments, or asking me to pay, etc. I was never given the opportunity to satisfy the debt. The loan is many years old and I had no idea that my daughter was struggling with maker her payments. I t... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms May 21, 2016 - I took out a private student loan with Citibank in - in the amount of $6400.00 to pay a balance owed on my student account. The loan was split into - disbursements of $1700.00, $1700.00 and $3000.00, each with their own loan fees totaling $640.00. The interest rate for $3400.00 was 7.50 % and the other $3000.00 was 8.00 % ( which increased this month to 7.75 % and 8.25 % respectively ) although my initial understanding of the one percentage rate. I - in - - and I began repaying this loan in - -. Since then, I 've made monthly payments which at this point tota... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled May 17, 2016 - Dear who may concern, I took a student loan from the city bank in -/-/-/-/-/- and paid the full amount to close the account in -/-/-. However, the City Bank made a number or errors that prevented me from closing my account at that time. First, City Bank did n't provide important information to me. For instance, I submitted payment in -/-/- to close the account. However, only in - -, Citi Bank contacted me and explained that this amount was not applied to the principal as instructed and to close the balance on - loan, but applied by Citi Bank as a payment of futur... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled April 19, 2016 - Explain to me how I am years ahead in repayment. My income is up, my credit is up, I am paying still more early and my interest rates on my loans go up on me. This is just squeezing more money and trying to claim oh its the market. No its a bank wanting more money when its already made - in interest off me on student loans. And I do mean thousands made off me. ... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled April 15, 2016 - The student loan that I 'm complaining about. Transferred my account without me being informed by phone or letter. Then they put a 30 day late on my account this is from 2009. They closed the account and now it 's been updated on my rcredit report as of this week cause I disputed they in accuracy on my report. I do n't own this account and I do n't owe them anything. They even said on my credit report that I 'm not responsible for this debit. Can you please help me to get this removed. It 's showing on all - credit reports now. Please help. When I called - and - they told me I had to ... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled April 13, 2016 - I signed on for a private student loan with Citi Bank with my parent as a cosigner. My parents declared bankruptcy but did not include the loan in the bankruptcy as part of what would be paid. I am now unable to make payments on the loan or even receive any other information on the loan aside from the balance and from my understanding it will go into default after the bankruptcy ends. The only information I 've been able to gather from the loan is the balance, that it exists and that it is in " bankruptcy deferred default ''. The interest rate ( or historic interest rate ), or any other info... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan April 1, 2016 - Behind in payments on my daughters student loan, as co signor I got involved with the bank. On - -, 2015 they called and said I would have until - -, 2015 before it went to collection on - -, 2015. I made the payment that evening and it cleared that evening. The very next day the school paid the loan off in full without any communication with us either from the bank or the school. The school then sends the loan to collection without any communication with us and collection agency adds -. I feel that the bank told me I had 30 days and the very next day closed the account ou... |
Citibank Student loan dealing with my lender or servicer don't agree with fees charged March 31, 2016 - I spoke to someone at Citibank last week regarding my student loan w/ them. Am wanting to try to negotiate better terms for the loan. Was informed that they " are out of the student loan business and there 's no one to talk to '' I still send my payments to them, so why is there no one to speak with?? Is this legal, or part of a deliberate attempt to protect their profit? This is issue # 1. I began repayment of loan after I - in 2011, and during the deferral period before that, paid the quarterly interest. I have paid greater than the billed amount each month. To date I 've paid in over $... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms March 2, 2016 - Citibank Student Loans- They do not provide any information on how long I have left to make payments on my loan. The loan details only show me the original amount of the loan, the current payoff amount, my interest rate, and my monthly payment amount. There is nothing I can find as to how many months/years I will be making these payments until I have the loans paid off. I even tried calling to speak to someone ( which every time I hit " 0 '' it said that was not an option and just kept repeating my next payment due date ). There is not even a way for me to view any actual statements online and... |
Citibank Student loan dealing with my lender or servicer having problems with customer service March 1, 2016 - I was contacted in - 2015 by - that they were cancelling my - accounts due to a charge off by Citibank. I was stunned to learn that Citi bank had charged a student loan to my credit status that I was to have co-signed without my knowledge or consent. I have asked for information and verification from the Citibank and they have not submitted the information requested. I asked for copies of my signature on the loan a copy of the check bearing my name, any phone calls made to me or any communication made to me or attempts to contact me to inform me of this account prior to charge off. I ... |
Citibank Student loan dealing with my lender or servicer having problems with customer service February 17, 2016 - Citi bank hold about $28000.00 of my private loan debt. I have paid them online every month and have not defaulted ever. on friday -/-/- I got a letter in the mail that was a - tax forum claiming that about $16000.00 of my debt was cancelled in -/-/-. when I called I was told they sent one for my - loan as well. So right now the government things I have has about $28000.00 of debt cancelled and expects me to file it as part of my income, BUT it has n't been discharged and I have been paying it the entire time. When I tried to talk to them about it they would only tell... |
Citibank Student loan dealing with my lender or servicer need information about my balance/terms February 9, 2016 - This is a paid account with - balance. The last date of activity was - 2007. This account should have been removed from my credit report after seven years. ... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan January 1, 2016 - I received a credit score hit due to payment delinquency for a student loan -/-/-. I reached out to citibank -/-/- to request that they clear this issue given the circumstances at that time : 1 ) I never received the notification that - - was going to sell my loan to citi because I physically moved residences and therefore 2 ) I did not realize I had to re-establish an automated payment calendar with a separate entity which led to the 3 late payments before I took notice and paid. Given that I have a stellar history of making payments and had advance paid the entire amount in f... |
Citibank Student loan dealing with my lender or servicer October 13, 2015 - For the past year, I have been attempting to have Citibank update the status of - loans they previously held. These loans were disbursed to me in -, when i was a student - - - - in -, NC. These loans defaulted in -, after I graduated - and had a very hard time finding a job. At the time, I was barely making enough to pay my rent, utilities, and buy food. These loans transferred to - other lenders. During - and -, I completed rehabilitation programs for all of my defaulted student loans. I also paid off - of the loans that was previously owned by Citibank.... |
Citibank Student loan dealing with my lender or servicer October 9, 2015 - I used Citibanks online payment system to make a payment for $20.00 and they drafted $1500.00 from my bank account without my authorization which i am currently filing fraud charges through my bank against citibank to reverse this fraudulent payment and get my money back. In addition he company will not allow me to take any forebearance which i have requested 4 times due to medical billing. Also the company will not allow me to adjust my payments in any way which will ultimately lead me to have to default on this loan. Also my bank revoked the authorization for the payment for $1500.00 t... |
Citibank Student loan dealing with my lender or servicer September 21, 2015 - Citibank sent the cosigner, my mother, a letter demanding full payment of my private Citiassist loan which startled her almost to a state of shock. They claimed after repeated requests I 've failed to make required payment on the loans. Citibank claims the loan charges off after 120 days. I have a past due balance of less than - and paid them a monthly payment less than thirty days prior. When I called and asked why only my cosigner received this letter, the flustered correspondent sent me to an escalation specialist ( # - ) who refused to explain anything and literally only asked when I... |
Citibank Student loan dealing with my lender or servicer September 16, 2015 - Starting in -/-/- I was a recipient of Citibank CitiAssist loans for my education at - - College in -. In order for a Co-Signer to be released from my loans according to Citibank Policy, I needed to make on time payments for the first 48 months of my repayment plan. The first 48 months began when I was one year out of school. At that time I was just beginning my career and making an entry level salary. There was no way I could possibly make a $600.00 per month payment as I had rent, bills and other federal student loans. Citibank was unwilling to work with me to lower these pay... |
Citibank Student loan dealing with my lender or servicer September 15, 2015 - I used Citibanks online payment system to make a payment for $20.00 and they drafted $1500.00 from my bank account without my authorization which i am currently filing fraud charges through my bank against citibank to reverse this fraudulent payment and get my money back. In addition he company will not allow me to take any forebearance which i have requested - times due to medical billing. Also the company will not allow me to adjust my payments in any way which will ultimately lead me to have to default on this loan. ... |
Citibank Student loan dealing with my lender or servicer September 2, 2015 - My name is - - and I am $100000.00 in debt. My entire life I was told that I should go to college. I was told I would not get a good job without a degree. My dream was to go to - and when I found - - - I thought my dream had come true. The Financial Aid offices said I could go there as long as I took out loans. I was told that once I got my degree I would be able to pay them back based on my income and I would make enough to support myself and pay back my loans ; none of which are true. I began working full time to support myself and ended up needing to drop down to - cr... |
Citibank Student loan dealing with my lender or servicer August 29, 2015 - I keep requesting that Citibank remove my co-signer as I have met all requirements and do not want to pay off student loans until they are in my name alone to get the full benefit on my FICO score and credit history. In addition I have been paying these loans for more than seven years straight and on time. There is NO form for me to fill out to request my co-signer be removed anywhere on Citibank or it 's affiliated sites and they keep changing the terms of my loan contract. This is outright fraud and I will seek legal action against Citibank as a result. They have failed to validate the loans... |
Citibank Student loan dealing with my lender or servicer August 25, 2015 - This complaint is against Citi Student Loans : I had a loan with the company from -/-/- - -/-/-. I recently requested a complete break down of my charges because I wanted to make sure I was n't overcharged. I got some of the documentation I requested and immediately determined that the - time interest was capitalized on my loan -/-/- that I was overcharged by $37.00. So I called the company to point this out to them and the representatives told me I had to submit in writing how much I thought I was overcharged by and they would look in to it. I explained I had o... |
Citibank Student loan dealing with my lender or servicer August 23, 2015 - My daughter is in her - year of - at - - - and the University of - in -, T-. She has taken out a number of loans from various financial companies to finance her - education, including - - Loans and Citibank. She has always been prompt in asking for deferral or forbearance until she completes her program. Recently, she discovered that - of her loans with Citibank had been sold to - and then, in a very short period of time, resold back to Citibank, declared delinquent and then turned over to a collection agency. At that time, the debt collectors then began cal... |
Citibank Student loan dealing with my lender or servicer August 22, 2015 - I took - private loans from Citi Bank between -/-/--/-/-. I was an international student then so I was not eligible for federal aid. - of the - loans were sold to -, - continues to be with Citi. This - ( originally a - $ loan ) I still have with Citi has a 6.5 % interest rate. I have been making regular payments since I finished graduate school. On addition, whenever I can, I have made payments towards my principle. However, I just realize that the math does not add up. For instance, though I made a payment of - $ towards my principle -/-/-, my balance i... |
Citibank Student loan dealing with my lender or servicer August 19, 2015 - I had - student loans serviced by Citibank. I fell on hard times around -. My situation got better and I was able to pay in full what I believed to be the full amount for the - loans. That was an error by me. Zoom ahead to -/-/- and my wife and I are looking to purchase our first house. Our credit score and down payments are in order. To my dismay - loans are still showing a balance. I take responsibility for not realizing these were not included in the full amount that I paid in -/-/-. However, when I tried to pay the remaining two loans I have been told that I can not p... |
Citibank Student loan dealing with my lender or servicer August 13, 2015 - I am trying to apply to remove my cosigner from my - of my private loans. I was told on the phone with a representative that I could apply because the I have paid - consecutive months on the loan. In the mail I got a letter saying that I was not eligible for the cosigner removal application. I called by bank and asked what was happening. after being put on the phone with an account manager I was told that I could not apply because I had a late payment on my record from - years ago. The account manager told me to write a letter and fax it to the bank asking for the record to be removed... |
Citibank Student loan dealing with my lender or servicer August 6, 2015 - I hold - student loans with Citibank. I decided in - to submit their auto-debit form. Unfortunately, the form can not be submitted online and must be mailed. Citibank has no record of receiving my request. I only realized this yesterday when - notified me of a late payment on my credit file. I immediately logged into the Citibank student loan website, made the payment, and sent them a message inquiring about the issue. They responded that they had not received my request. In the past, Citibank used multiple methods of contacting me including sending paper statements and telephone call... |
Citibank Student loan dealing with my lender or servicer July 23, 2015 - In - of 2015, I receive a telephone call from Citibank to remind me that my student loan is a few days past due so I went online and made a payment. I recall the representative indicated that I should setup the automatic payment so I went to the website and downloaded the auto debit form and sent it in and thinking I 'm set and would not have to bother to login and pay it every month. In - 2015, I received a letter from Citibank indicating that I 'm now - days past due on my student loan and Citibank have reported the late to the - credit bureaus. I scrambled to go online and immed... |
Citibank Student loan dealing with my lender or servicer July 23, 2015 - I recently fell behind on my student loan payments with Citibank. When I was going to be one month behind, I had made proactive phone calls to tell them about my situation to come to a payment agreement, but no offers or assistance were offered to me. I was told to just make a payment when I could and to expect to receive phone calls until then. When I realized I was going to be two months behind, I called again to request a 60-day forbearance ( no payments for -/-/- or -/-/2015 ), resuming payments in -/-/-. I was approved, and the paperwork was sent to me. I faxed my application ... |
Citibank Student loan dealing with my lender or servicer June 27, 2015 - I cosigned a loan for my daughter who lives -. Citibank was not sending statements or correspondence regarding this loan. When my daughter called to make a work out because she does not make enough money they denied her request. We made numerous attempts to work with them for a better payment plan with their suggestion. They would have us submit everything then say she was not eligible. We spoke to them in - of 2015 and said we would pay as much as we could each month and hope to consolidate the loans, they said we were NOT in danger of default as money has been paid. Last month we recei... |
Citibank Student loan dealing with my lender or servicer June 16, 2015 - I have a mortgage still being reported to my CBR, according to Ohio law this should be removed from my CBR after 7 years. As the last reported information on this accounts was on -/-/2008, I am requesting this be removed from my credit report. ... |
Citibank Student loan dealing with my lender or servicer May 30, 2015 - i was registered as a cosigner on a student loan with citibank. in - it was electronically signed. with out my permission. i was not givin any loan information as to the amount of loan or the intrest or payback policy of this student loan. i requested to be removed from this loan as co signer as it is not mine. citibank refuses to remove me and has also attacked my credit rating with this default loan. i am unable to work with citibank student loan on this issue. they are holding me responsible for this loan which is not mine. my credit rating has suffered for years with this problem. iam p... |
Citibank Student loan dealing with my lender or servicer May 27, 2015 - I took out a private student loan with Citibank ( - ) in - to attend graduate school at -. Upon completion, I began to pay back the loan ( in - - ). There were - private loans total with -. In - -, Citi sold - of the loans to -. I began to make payments to -, however in late -, due to financial problems, I was unable to make the ballooned payments. I eventually worked out a payment plan with - in - -. We set up a repayment plan for both of my loans with -. - withdrew directly from my checking account to post towards the loan. However, in -... |
Citibank Student loan dealing with my lender or servicer May 16, 2015 - Citibank fails to issue me a statement when I ask. They can not tell me how much my payments are nor can they tell me my balance or interest. My mother cosigned and filed for bankruptcy. However I have made payments continuously and on time to satisfy my loan. Citibank REFUSES to issue me a statement monthly or answer my questions when I call blaming it on my mother. I want to pay off my loan honestly, but Citibank REFUSES to cooperate overtime I call for a statement. I have NO IDEA what my payments go to whether its interest or principal. I am asking for your assistance as Citibank has been U... |
Citibank Student loan dealing with my lender or servicer April 23, 2015 - After returning to school at - in -/-/-, I applied for and received a Citibank private alternative student loan. At the time - financial aid counselors, who had recommended that I go this route to subsidize my costs of attendance, did not notify me that the loans in question were alternative '' loans, and therefore non-subsidized or guaranteed. After successfully completing my classes in -/-/-, Citibank notified me that my loans would begin repayment immediately, at a cost of over -. Given the timing of this repayment, during the height of the financial and banking crisis w... |
Citibank Student loan dealing with my lender or servicer April 22, 2015 - I was a student at University of - and received a loan in - when I completed my education and it came time to pay I deferred my loans because I was having difficulty but citibank would not defer so the account ended up being charged off. I tried to call and make arrangments because on my credit report they say I am charged off but they are still charging a past due fee of about - every month on my account. The representative on the phone says the company does not accept payments anymore but the account is still theres and they can charge because I havent made any payments to them, and... |
Citibank Student loan dealing with my lender or servicer April 10, 2015 - I signed an agreement to payoff my Citi student loans over 15 years when I started repaying my student loans. During that time, Citi student loan was servicing - of my loans, # - & -. My total monthly payment until - 2015 was - ( # - = - and # - = - ). In -, I paid off loan -. Citi then sent me an - statement showing that I owed - for loan # -. In -, I called servicing and asked why my payment for - had increased. They initially told me it was due to a mistake on their end which meant that at the current rate I would not be able to payoff my loan... |
Citibank Student loan dealing with my lender or servicer March 31, 2015 - My daughter attended - in -, NC. upon her graduation she immediately began getting a call from Citi , Corp. She assumed it was fro a credit card that she had gotten when she first attended college and told them that she dd not have a student loan with Citi . I was immediately contacted and told to pay the loan. I told them my daughter did not have any private student loans and I had not co-signed for any student loan other than completing her FAFSA. They immediately began telling me that I needed to pay the loan or they would have my daughter investigated for fraud and imprisoned. I requ... |