Citibank Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

Citibank Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service California

Citibank is reporting late payments on my credit report on accounts that were never late. There are several of these reports and when I asked them to validate these accounts since they were never late and they refused to correct the reporting, they failed to validate the account. When I asked them to remove the inaccurate reports, they just sent a letter asking for me to send them my credit reports instead of correcting what THEY are inaccurately reporting.

Citibank customer in California
Nov 27, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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