Review and analysis of over 455 complaints against Bayview Loan Servicing, LLC
Bayview Loan Servicing, LLC consumers have reported over 455 official complaints related to Loan servicing, payments, escrow account. Out of the 455 consumer complaints against Bayview Loan Servicing, LLC, 28% were disputed by the consumer (i.e. the consumer was not happy with how Bayview Loan Servicing, LLC responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against Bayview Loan Servicing, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 3, 2016 - Bayview Loan Servicing charge extra interest including unsubstantiated fees to payoff loan when loan was re-financed to - -. The principal outstanding was : $300000.00, however interest of $2300.00 was added on although this interest only loan 's monthly payment was already made and some additional charge ( fee ) of $660.00 was added in. I received a check from Bayview for only $350.00 leaving $2700.00 to still be refunded. I contacted Bayview several times starting on -/-/2016 but have received no response. From the attached payoff letter sent from Bayview to -, y... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 2, 2016 - DENIED ACCESS TO OUR MORTGAGE ACCOUNT ELECTRONICALLY AND ON PAPER FOR ALMOST TWO YEARS ( SEE FULL COMPLAINT UPLOADED WITH E-HIBITS ) During the past year, I suffered -, therefore, I was unable to respond to - - - and Bayview Loan Servicing. Therefore, I am filing this new complaint with exhibits. Due to my -, I will be filing new complaints, individually. On numerous occasions, I have requested through Qualified Written Request, emails and telephone calls to Bayview Loan Servicing LLC sub-servicer for access to our mortgage loan and account via electronically through the websit... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account May 26, 2016 - My client is trying to do a short sale with - bank. - bank is stating that there is a second lien that is not paid off with - - - Bayview - She filed for Bankruptcy and this account was included in the bankruptcy. She was making monthly payments to the trustee and once the process was done her attorney told her that the account has a zero balance and that she should be receiving the deed to her house. Her attorney has no idea why there is a - balance and why Bayview keeps sending paperwork for her to go to court when she does not owe anything.... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account May 24, 2016 - Loan servicer is Bayview. I 've been in my home for 12 yeasts, & Bayview has been the servicer for several of those years. I have had a modification done, but my loan balance is just as much as it was when I purchased the loan. When they received the loan, the balance was almost $10000.00 less than it is today. The interest rate is still 3.00 %.... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account May 24, 2016 - My loan was recently sold back to - - -. Bay view loan servicing decided to add - cents onto my loan under - advance without notification or any explanation. They just sneakily applied it to my loan. - - - than decides to add that to my loan payment and says I owe that much. First off let me say I am disputing all of those charges. I phoned bayview and they advised me all it says is its for litigation ... ..I have no litigation and it was added conveniently to my loan in - - ' to the time it was transferred in - -. I had no notice of it I was just paying my ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account May 22, 2016 - Bay view loans is reporting incorrect information. They are stating that I am over 120 days late on my mortgage payments. Originaly, the mortgage was first opened with -. Everything was fine until the mortgage was sold to -. Neither - nor - sent any kind of documents stating who the mortgage was with and where payments were being sent to. As of the beginning of -, 2016, - transferred the mortgage to bay view loans without anyone knowing. Bay view loans was n't even heard of until about - 2016. - - has made no comment on selling the mortgage to bayview loans. Bay view... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account May 16, 2016 - There has been submittet - - - - payments on my mortgage in 2016 but the mortgage service company ( Bayview Loan Servicing ) claims only - payments have been received. I have submitted copies of bank statements to Bayview, but I am unable to get the company to acknowledge that there has been made a mistake on their behalf. I have submitted several complaints to the company, but they have not provided any feedback. I have talked to more than - customer service representatives but they are unwilling or too incompetent to help. Despite the fact that I have submitted documentatio... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 30, 2016 - THIS IS OUR RESPONSE TO BAYVIEW CASE # - INITIATED ON -/-/-. BAYVIEW SENT AN ACCOUNT ACTIVITY STATEMENT. ON THIS STATEMENT WE SEE SEVERAL CHARGES : -/-/- FIR $27.00 LABLED -. REPAYMENT, -/-/- FOR $25.00 LABLED MISC. CORP. DISPURSEMENT - $970.00 FOR TA-ES PAID BY BAYVIEW - - - THAT WE WERE UNKNOWN TO US AND UNAUTHORIZED, ON OUR MORT. STATEMENT IS A $160.00 ESCROW ADVANCE LINE AND A # - MISC TA- BILL LINE DATED -/-/-, -/-/- $27.00 MISC. CORP. DISP., AND AGAIN ON -/-/- FOR ANOTHER $5.00, -/-/- $75.00... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 30, 2016 - I had a water pipe break in my kitchen back in - - it flooded the kitchen and the room below which is the basement. I called my insurance company to report the damages. my insurance company is -. They were very quick and helpful in getting an adjuster to come out and give an estamate a check was issued few days after the estimate was approved by myself. the check was for $19000.00 and because of this the mortgage company was involved. and where my problems got worse. Bayview Loan Services was contacted and informed of the situation and i was told I had to file a claim with them. I h... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 13, 2016 - I was approved for a Home Affordable Unemployment Plan ( HAUP ) with my service provider, Bayview Loan Servicing for 6 months. In the meantime I also requested a loan modification to reduce my mortgage payments. I was told that while my modification would be in review to keep paying the reduced mortgage payments under the HAUP plan. I was denied the modification and was then told that the HAUP agreement was no longer in effect as a result of the modification being denied. I was never told that the HAUP would be cancelled if I did not get the modification I requested. I continued to send in the... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 11, 2016 - I was supposed to be included in - settlements with my lender - - - and - the servicing company ( Bayview Loan Servicing llc ) will not included me in any of them. I have ask for a copy of the print out from the portal showing me any printout saying I do not qualify they just keep sending me letters saying they do n't have to see attached letter. I worked at - - - and I know better my loan was supposed to be included all they way back to the first suit in - so I need help getting all printout from them They are afraid I am going to sue them for fraud. Also I had a mo... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 9, 2016 - Been having issues with Bayview Loan Servicing , LLC ( Loan Number - ) since they or the mortgage company they represent purchased my mortgage from - - - ( - ) - -, -. Many charges have been applied/charged to my escrow from the beginning, the most disturbing charge was the increase of my mortgage on - -, from $1200.00 - $1600.00, an increase of $380.00 due to their Annual Escrow Account Estimation for -/-/-, which included the full amount of taxes that would be due for -/-/-. However, I 'm in a Tax Relief Program because I 'm a - and my current... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 7, 2016 - My account was discharged in bankruptcy and court ordered that all debts have been paid. Bayview Loan Servicing corrected all information on my credit report per court and lawyer and then when I was in the middle of doing a refi i find that they changed all of the information on my credit report. They now removed all information showing that it was in bankruptcy, They put that my account is 150 days past due, my mortgage payment is $300.00 higher than the actual amount. I feel that they are doing this constantly to keep me from refinancing to another company. I have contacted a lawyer and am... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 4, 2016 - I had a loan with - - - and recently transferred to Bayview Loan Servicing. I had received an Agreement from - - - to be approved for the Home Affordable Unemployment Program as of -/-/- to begin -/-/-. I have been unemployed since - -, -. The loan transferred to Bayview Loan Servicing on -/-/-, and now they are NOT wanting to honor the 6 months Forbearance ( Affordable Unemployment Program ). As far as I understand the Making Home Affordable guidelines, the new Servicer is to honor any agreement previous to the account/loan transfer. Plea... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account March 28, 2016 - This concerns Bayview Loan Servicing 's ( " BLS '' ) refusal and failure to resolve major discrepancies and mishandling surrounding a closed account. After fourteen ( 14 ) months of numerous and continuous phone calls and e-mails to BLS, the issue remains unresolved. Please see the attached timeline for a history of our efforts concerning this matter. ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account March 21, 2016 - A change was made to my mortgage without my knowledge, increasing the monthly payments. No support documentation has been provided to me explain how or why this increase occurred. ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account March 13, 2016 - My name is - - in - I bought a home in - CA and it cost me $570000.00. I fell for the interest only for five years and in -, I was able to refinance through - Bank. For the past 4 years, I have never been late. I always pay my mortgage on time and pay extra on the principle. in -, - sold my home to a Debt Collection agency named Bay View. This agency uses fraudulent accounting systems. Every month I send extra money to pay off the principle, they set the money aside stating just incase I do not send full payment. When I use the phone to talk to them, the amount noted ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account March 12, 2016 - I got another statement today with funds misapplied again. I am attaching the statement I received and I had to call to have the funds properly applied. I had another complaint filed and they continue to misapply funds and I have disputed their findings on your website. I ca n't get any results. Someone has to challenge them to do things correctly. I ca n't get them to contact me and get anything right. My previous complaint was [ Case number : - ]. ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account March 3, 2016 - In - -, I reached out to Bayview Loan Servicing and requested that the mortgage insurance on my loan be removed. Homes in our neighborhood that were similar to ours were selling for over $450000.00 and the balance on our account was less than $350000.00. When I did not hear from them by -, I again reached out and I was told that they had never received the initial request. I was provided a fax number to send the request to, so this was done on - -, -. On - -, -, I still had not received a reply so I again reached out to Bayview and was once again told that no req... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account February 25, 2016 - We were defrauded $5000.00 from the middle of - 2014 to - 2014, by applying for a loan modification thru - - -. That was cash money. We were finally able to speak to a real - modification officer. They in turn, had - - - to handle the modification. We paid them $4100.00, and were " approved '' for a loan modification thru Bayview Loan Servicing. We have paid them $2900.00. We have been trying to get Bayview to correct our address. We live in DE, they have a CA address. We can not access their online system, saying our loan number does not exist. In the meantime... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account February 13, 2016 - While performing a credit check through -, a new loan just magically appeared on my credit score. I have no knowledge of who bayview loans are. I feel as if - - may have taken the original loan and sold it to this new back without sending any information about all the reports I have filed through - ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account February 12, 2016 - -Monday - - - Pre-printed sheet of paper was taped to my door ; no name no signature, printed text said to " contact your mortgage servicer '' and a hand written toll free number. Spoke to Bayview, to asset manager - -. - - explained that after the one year of the forbearance term, the mortgage was behind $11000.00 and that it had to be modified. - - explained that in a few days I would receive a packet of forms from -, to contact them when I got these forms. -Tuesday - - - ( No forms have arrived yet ) Found a blank envelope taped to my door, inside foun... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account December 7, 2015 - On or about -/-/- and -/-/- I received dunning notices from Bayview Loan Servicing regarding an alleged mortgage loan. On -/-/- I sent Bayview Loan Servicing a Notice and Demand To Validate Debt Claim. On or about -/-/- I sent a final notice of dispute and notice of pending lawsuit. Bayview Loan Servicing did not validate their claim. Bayview responded by sending me copies of a promissory note and bank statements which did not validate their claim. Bayview is a debt collector who is attempting to collect on a alleged defaulted debt. ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account November 11, 2015 - I completed a Forbearance plan, with a down payment of $3500.00 and - additional payments of $2000.00. However, after making all of my payments I was told the amount was n't accurate and I owed additional money. Each month my mortgage statements have a different amount owed. Recently I requested additional information and received written correspondence -/-/- from - -, case manager customer support department of Bayview Loan Servicing. The letter stated my correct payment would be $1600.00 rather than the $1800.00 reflected in previous statements. However, my new stateme... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account November 7, 2015 - 5 years ago I fell 2 months behind on my mortgage. I reached out to my lender, Bayview Loan Servicing LLC, for assistance and they told me I was ok and that when I fell to 3 months behind they had programs and options available to help me with my financial situation. The day I hit the 3 month behind mark, I called the lender to make a payment and schedule the remaining - late payments for - weeks later via automatic withdraw to bring the account current, only to find out that I was being processed for foreclosure. Unfortunately my situation required a chapter - bankruptcy ( the debt w... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account November 4, 2015 - Ours is a long and complicated story beginning in 2010. We own a rental property in -, Florida and have been working since 2010 to obtain a loan modification. It took five years and mountains of paperwork submitted by us and lost by the mortgage company numerous times before we were granted a modification this year. The reason we needed the modification was that we could no longer afford the high payments due to the rapid decline of the real estate market and the economy in general during that time. - - and the - wreaked havoc on properties on the - -. We also lost a business... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account November 3, 2015 - Bay View loan bought my loan From - on - 2015. I had automatic payment. Bay view services includes an extra charge of $300.00 every month ( no reason ) they told me screw for taxes and insurance. I provided with all the insurances policies posibles ( I pay extra - year for it ) my taxes ( those were included on the mortgage. They are scan..stealing my money.. I do n't know what to do. - - - -prorperty address:- -- ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account November 1, 2015 - my loan was transferred from - - to Bayview loan on -/-/2015 and from the beginning there was problems with their accounting for crediting me with previous payments to my former - -. Finally after months of exchanging paper work I finally had an apology from Bayview Loan saying they made a mistake and would rectify my account which they did, but now it is starting all over again. On -/-/15 I received an annual escrow disclosure statement saying there would a shortage of $46.00 and if I made a lump sum payment ( which i did on my -/-/15 mort. payment ) my new mon... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account October 28, 2015 - I had my mortgage loan bought by Bayview Loan Servicing , LLC . Subsequently I am in the position to sell my house and the Law firm doing the closing requested a Loan payoff amount eight days prior to the closing. The law firm never received anything and they called Bayview two days before the closing. Bayview told them they could not provide information to them over the phone but I, as the owner, could get the needed information. I called and was told I could not get the info over the phone either. I requested the payoff amount through Bayview 's website and now was told it would take 48 - 72... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account October 24, 2015 - I bought my house in - 2005. I bought it for $520000.00. I only had a little over $50000.00 for a down payment, so I had to get - mortgages. The - was an interest only loan. The terms as they were explained to me at the time were that I would have to pay interest only for 10 years. After the 10 year period was concluded, I was told that I would be paying interest and principal. I was never told that the principal payment would be in addition to what I was already paying. My mortgage was sold 3 months prior to the 10 year period conclusion. A couple of months before the 10 year per... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account October 23, 2015 - On -/-/15 I faxed my ACH form to - - 's direct fax # with Bayview Loans. Come -/-/15 I noticed that the ACH iao $850.00 had not be completed. I placed a call and left a voicemail for - - and explained I had faxed this over to him and I do not see the payment being debited. I never received a return call. I then went on Bayview Loans website and processed a payment iao $770.00 from my joint bank account, which is what the ACH should have been set up for. On -/-/15 I was checking my bank accounts and I noticed that my individual bank account had been debited for... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account October 21, 2015 - The original loans were originated through -, - loan when the home was purchased ( loan $ - ) -, $180000.00 ) and a subsequent - mortgage ( loan # - - -. According to our County Clerks office - released the lien for the - mortgage on - of - and sent a letter to us on - - verifying the loan was paid off. - of - we filed for bankruptcy and as the process of notifying creditors our law firm contacted - of our intent and they responded the total amount due for both loans was $73000.00 and that is what the court documented as the total due.... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account October 7, 2015 - We have case open # - - with your Consumer Financial Bayview and - - - took over 4 years to modify the clients account, Bayview posted all trial payments on time with out any late fee into Suspense we complaint because Bayview had not posted payments and place in suspense. They recently posted the - that was in suspense but, they charge late fees that client was never late during this time and balance after the - plus went from $360000.00 to $350000.00 the payments have not been posted correctly need this matter resolve because Bayview has kept the payments on suspense... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account October 7, 2015 - After re-reviewing an account transaction document received from Bayview Loan Servicing LLC -/-/- earlier today, I found a charge of $ - from the servicer applied to my account in in - - for a FORCED PLACED homeowners insurance premium despite having full coverage at the time. Upon further review of the document listing transactions from - - - - -, there appears to be no reversal/credit of that charge. I own a condominium - Massachusetts - and the master policy at the time was in place from - - and ran through - -. The certificate was submitted to Ba... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account September 23, 2015 - Good Afternoon, we had been working with a mortgage client who had a mortgage with - - - and then transfer to Bayview after 4 years working loan modification was approved and finalize. The issue is Bayview has been placing all payments on Suspense and reflecting the client past due - they have not posted any of the consumers payments properly towards the account and reflecting on credit report. They are under a violation since they are withholding payments on the account. ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account September 23, 2015 - We would like to reopen CFPB complaint case - because the representative for mortgage holder - - - : Bayview Loan Service 's response of - -, - - see attachment ) to the original complaint was a lie : ( 1 ) Their representative, - - - - informed us in - of - our title was clear, and that there would be no further issues regarding our permanent modification. ( 2 ) He wrote in his response to you, which we received a copy of : Once - - completes the final trial period payment [ which he did -, - - will be mailed a loan modification agreem... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account September 21, 2015 - The servicing of my mortgage was transferred to Bayview Loan Servicing -/-/-. The loan is a 10 year interest only note that originated -/-/-, with the interest only period beginning -/-/-. -/-/- - - - Bayview sent me a notice stating that the interest only period of the loan had expired and payments were now required for principal and interest. I contacted customer service and notified them of the error in servicing, the customer service representative reviewed the note and amortization schedule and created a case for review agreeing that the loan was still in the ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account September 21, 2015 - To whom it may concern, Re : Bayview Loan Servicing , LLC & - - -, 2015I am writing this letter in response to your letter dated -, 2015. Your letter claims that I stated that we were delinquent ; which is false and I am disputing this. In fact, I have said since - that we are NOT delinquent and have been asking for this to be resolved since - sold our home mortgage loan to Bayview Loan servicing in -. I called both companies at the time of the transfer of servicing and was told that all of the issue had to do with the transfer of servicing and I needed to wait out 60 days... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account July 16, 2015 - case # - / Bayview loan forclosed without hearing/sold my property without hearing and today changed the locks, I can not get anything to include my vehicles they did it WITHOUT HEARING thanks to corrupt layers and judges - county - - of a way to treat a - vet but then again you do n't give a -CASE # - ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account July 16, 2015 - I recently filed a complaint with the - regarding Bayview Servicing mortgage company. Recently I refinanced my mortgage through a different mortgage company to get away from Bayview. The customer service is horrific and each time you call a representative tells you something different the information provided is consistently inconsistent. I have made over a - attempts to contact Bayview regarding the my - mortgage payment which was paid on - -, 2015. When I requested a payoff statement the statement indicated that monies was due for insurance, mortgage payment and potential lat... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account July 12, 2015 - ii WAS CHARGED FOR FLOOD INSURANCE EVEN THOUGH I SUBMITTED PROOF THATWAS ACCEPTED BY THE COMPANY, BAYVIEW LOANS. THIS IS PREDATORY! ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account July 5, 2015 - Servicing rights to our account were transferred to Bayview Loan Servicing effective -/-/15. The first mortgage statement we received from them was dated -/-/15. The account balances quoted on Bayview 's statement did not agree with our own records. Our records are built on a document called Simplified Transaction History '' sent to us by the president of a prior servicer. He assured us that this Simplified Transaction History '' was an accurate representation of our account as of a given date. We based our records on this Simplified Transaction History and recorded all of the ac... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account July 2, 2015 - My normal interest only mortgage payments for -/-/- and -/-/- were sent via mail on - -, 2015 and - -, 2015. Both payments were stamped on - -, 2015. I received a letter dated - -, 2015 that says they are returning the checks because they can not apply the payments. No other explanation was provided. I sent an email on - -, 2015 to a Bayview representative which serves as a formal QWR. The email was read on - -, 2015. To date I have received no response nor explanation for my payments being returned along with other issues concerning the servicing ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account July 1, 2015 - Lender : Bayview Loan ServicingLoan # : - would like to report a fraud committed by Bayview Loan Servicing Company. My initial loan servicer was - - and I was working with them for the long time to get my loan to modify and get affordable monthly payment. I was provided them all required documentations. In -/-/-, when I was in the process of loan modification review and trial payment plan, - transferred servicing of my loan to Bayview Loan Servicing. According to the HAMP/MHA and Servicing Disclosures they were obligated to transfer all my financial documentations regarding my... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 29, 2015 - About - months ago, my mortgage processing company started removing the balance amount of my mortgage loan. I called a month ago and was told this would be corrected but it was not. The monthly statements do not provide the remaining loan balance. Company is Bayview Loan Servicing , LLC, - - - -, -, IL -, - ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 29, 2015 - Bayview is issuing incorrect statements and applying my mortgage payment incorrectly. I pay my mortgage payment at the end of each month and include the late fee each month. The mortgage company does not apply the payment correctly and I have to call them EACH month to explain their mistake. I was a senior underwriters in the past and they are negligent on my loan servicing for over - years now. ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 26, 2015 - I am executor of my father 's estate. My father had an existing mortgage loan through - that was subsequently transferred to Bayview Loan Servicing 8 months after his death. The loan with - was current at the time it was transferred to Bayview Loan Servicing. Bayview Loan Servicing received the mortgage and attached a $200.00 late payment to the account which is unexplained. They refuse to remove those charges which I currently dispute. On - -, 2015, I made an online internet payment for the month of -. A week later the available funds were never drafted from the designated ac... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 23, 2015 - My mortgage was sold by - - - to Bay View Loans. Shortly after, Bay View Loans reduced my loan payments. In - they - my mortgage payments saying my escrow account was low. I have owned my property since -. I have always had a fixed rate loan and incorporated my tax and insurance into my payments, for this very reason! I am not in a financial position to handle such a dramatic fluctuation in my expenses. They claim to have under estimated my hazard insurance by about $3500.00. However, I have been with - since - and my hazard insurance only increased by $29.00 this y... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 17, 2015 - my name is - '' - i am again complaing about bayview why have you not done your job i am asking that the company stop sending me info about the hamp waste of paper and not in military they sent me certified letter that i had to take to the post-office thought is was serious the letter contain only about the hamp i got a regular mail reL this and a certified letter in say day wasted by time and gas - round trip to have the same letter sent t me if they want to spend money and waste it they can lower my payments i want the letters stoped you have not done your job i have ask you find ou... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 11, 2015 - We sold our primary residence - 2010. At the time of that sale, we executed a Restated Note for $35000.00 in order to facilitate a short sale since that was required by Bayview Loan Servicing in order to sell our the home - they gave us no other choice. The sale of our primary residence was due to my relocation from - to - for work. Payments were to commence - -, 2010 for $190.00 pursuant to the Note. I have an email dated - -, 2010 from - -, Residential Asset Manager for Bayview Loan Servicing- she directed us to send our payments to her attention at the address... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 10, 2015 - - - sold My loan to Bayview servicing company 3 months ago. I did call them and requested information regarding assuming the loan since it was under me and my Ex-husband name. They send me the documentation stating that if I decide to assume the loan the charges will be $8000.00. I did not fill out the application to send it in to this day. I have received - statements from them that - of them having $8000.00 as passed due amount added to my mortgage. I have not even fill out the application yet and they are saying that I owe them for services that they did not even provide but... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 7, 2015 - As of - 2015 my mortgage had been administered by Bayview Loan Servicing and previously it was - Mortgage. From the very beginning I have had difficulties getting my payment issues resolved with them. After several attempts to pay my mortgage, I finally was able to make a payment in -. I set my payments for automatic draft in - with Bayview and requested an extra amount to withdrawn from my checking account to pay down the principle. Bayview sent me a letter showing that they had received my request and that they would begin withdrawing from my account the larger payment. My goal i... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 4, 2015 - We paid-off our mortgage on - - of this year. Our former lender ( Bayview Loan Servicing ) acknowledges that they received funds on - -. We called this evening ( - - ) to inquire about refunding the balance remaining in our escrow account. They informed us that it is their policy to wait 30 days before processing the refund. ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 4, 2015 - My mortgage company increased my mortgage payment by approximately $250.00 but could not justify the amount when questioned. When I calculated the increase from - of my escrow it was a $400.00 difference, which is approximately a $34.00 difference per month. Bayview confirmed this over the phone yet still charged me $250.00 more per month in escrow. Every time I called they refused to give me a supervisor or the name of a supervisor and continued to tell me that I could dispute the amount even though their documentation did not support their claim. I requested documentation and they... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 3, 2015 - On -/-/2015 I made - payments of $3700.00 to Bayview Loan Servicing. - was my - monthly payment, the other was to be applied to principal. When I called Bayview customer service advised me that payment would not be applied to principal but would be applied as my -, 2015 payment. I refinanced my mortgage and changed servicers before the - payment was due. The refinance closed on -/-/2015, the escrow company wired the full payoff amount to Bayview on -/-/2015. The amount wired was $470000.00, as per the payoff quote sent by Bayview. Bayview did not process th... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 2, 2015 - On each of the mortgage statements from Bayview Loan Servicing for -, -, and - 2015 is an added $75.00 charge. The line in Account Information says - - -. '' The - statement has a line in Transaction Activity for -/-/15 that says, Miscellaneous foreclosure, Bankruptcy and - Expense Disbursement. '' The other - statements show no payout activity related to the charges. We are not in foreclosure or bankruptcy and our house is not a - property. Therefore the charges are inappropriate. In addition, as of - -, 2015 Bayview is no longer including our out... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 2, 2015 - On - 2015 I received a letter from Bayview loan servicing saying that my escrow was short -. I called in - to ask about making the payment and the representative told me that I could make the payment over the phone and she would make sure that it was applied to my escrow account. On - - I received a statement saying that my new payment would be - starting - -. I immediately called to ask what the increase was for and at that time the representative told me that I had a shortage in my escrow. I then explained to her that I paid it in - and she researched and found tha... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account June 1, 2015 - Loan Servicers - - Bank and Bayview Loan Servicing - did not provide adequate notice of loan changes and also misrepresented information in letters sent to us. - - Our loan was sold to - - and in the initial letter we were told to continue sending our payments to - and same address. After sending payment a - days later the payment was kicked back by -. It was then we found out that Bayview was now servicing our loan. Bayview and - both violated federal law by not notifying us in time of changes in our loan and payment information. - - Bayview Loan servici... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 24, 2015 - Bayview loans keeps calling and harassing me about being behind on a payment. I 've called them numerous times to try and fix this problem but no one can help me in the so called customer service area. I have gone to my bank and receive copies of my proof of payment starting back from - and ended it in -, I have fax them numerous times showing them that I never miss a payment. Every time I ask them a question over the phone they say put it in writing and fax it to us. Not one person I 've talk to was able to answer a question. Its like its choreograph. I called one time and got a person ... |
Bayview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 20, 2015 - Despite repeated requests, Bayview Loan Servicing , LLC has failed to correct the monthly payment due amount on my account and continues to erroneously report my account as late to the credit reporting agencies, thereby adversely affecting my credit. In addition, Bayview unilaterally altered the terms of my loan to include an escrow account. ... |