Bayview Loan Servicing, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Bayview Loan Servicing, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Illinois

My client is trying to do a short sale with - bank. - bank is stating that there is a second lien that is not paid off with - - - Bayview - She filed for Bankruptcy and this account was included in the bankruptcy. She was making monthly payments to the trustee and once the process was done her attorney told her that the account has a zero balance and that she should be receiving the deed to her house. Her attorney has no idea why there is a - balance and why Bayview keeps sending paperwork for her to go to court when she does not owe anything.

Bayview Loan Servicing, LLC customer in Illinois
May 26, 2016

* Source: CFPB Complaint Database

Bayview Loan Servicing, LLC response to complaint:
Closed with explanation

Consumer disputes how Bayview Loan Servicing, LLC handled their complaint

Created with Highcharts 4.2.3Bayview Loan Servicing, LLCComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bayview Loan Servicing, LLCLoan servicing, payments, escrow account5.5%92.1%0.4%2.0%ClosedClosed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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