Bayview Loan Servicing, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Bayview Loan Servicing, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Delaware

We were defrauded $5000.00 from the middle of - 2014 to - 2014, by applying for a loan modification thru - - -. That was cash money. We were finally able to speak to a real - modification officer. They in turn, had - - - to handle the modification. We paid them $4100.00, and were " approved '' for a loan modification thru Bayview Loan Servicing. We have paid them $2900.00. We have been trying to get Bayview to correct our address. We live in DE, they have a CA address. We can not access their online system, saying our loan number does not exist. In the meantime, we have received - letters in the mail from - - stating our mortgage has been modified. We have received NOTHING from Bayview concerning our mortgage. Two weeks ago, we received a letter from the Attorney Generals Office ( DE ) stating - - is not licensed to practice law in DE. We have just copied a stack of correspondence to be sent to DOJ. We do n't know if we have a mortgage, if we should find an address for them to mail payments to ...???? We are at a total loss

Bayview Loan Servicing, LLC customer in Delaware
Feb 25, 2016

* Source: CFPB Complaint Database

Bayview Loan Servicing, LLC response to complaint:
Closed with explanation

Consumer disputes how Bayview Loan Servicing, LLC handled their complaint

Created with Highcharts 4.2.3Bayview Loan Servicing, LLCComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bayview Loan Servicing, LLCLoan servicing, payments, escrow account5.5%92.1%0.4%2.0%ClosedClosed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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