Bayview Loan Servicing, LLC Mortgage Complaint

Bayview Loan Servicing, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Maryland

I am executor of my father 's estate. My father had an existing mortgage loan through - that was subsequently transferred to Bayview Loan Servicing 8 months after his death. The loan with - was current at the time it was transferred to Bayview Loan Servicing. Bayview Loan Servicing received the mortgage and attached a $200.00 late payment to the account which is unexplained. They refuse to remove those charges which I currently dispute. On - -, 2015, I made an online internet payment for the month of -. A week later the available funds were never drafted from the designated account and Bayview loan attached a $35.00 NSF fee to the mortgage account on top of the $200.00 late fee payment that they insist that the estate pay. The NSF fee is because they were supposedly unable to locate the bank account ( not insufficient funds ). The funds were indeed available at the time. Bayview Loan Servicing said that they can not help or remove any of these fees. We are only 60 days into this relationship with this company and it is a headache. The negative reviews for Bayview is 85 % or higher. This loan servicer should be investigated immediately because their business practices and unexplained fees appear to be unethical. I am asking CFPB to step in and mediate and penalize where necessary on behalf of my father 's estate and other consumers who have been affected by their practices. I am thoroughly convinced that this company is violating consumer protection laws.