Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Bayview Loan Servicing, LLC Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California
Loan Servicers - - Bank and Bayview Loan Servicing - did not provide adequate notice of loan changes and also misrepresented information in letters sent to us. - - Our loan was sold to - - and in the initial letter we were told to continue sending our payments to - and same address. After sending payment a - days later the payment was kicked back by -. It was then we found out that Bayview was now servicing our loan. Bayview and - both violated federal law by not notifying us in time of changes in our loan and payment information. - - Bayview Loan servicing did not provide the required - day notice that our payment amount was changing due to the - year ARM ending and rate reset. Also, another violation of federal law.
Bayview Loan Servicing, LLC customer in California
Jun 01, 2015
* Source: CFPB Complaint Database
Bayview Loan Servicing, LLC response to complaint:
Closed with explanation
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