Bayview Loan Servicing, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Bayview Loan Servicing, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

Loan Servicers - - Bank and Bayview Loan Servicing - did not provide adequate notice of loan changes and also misrepresented information in letters sent to us. - - Our loan was sold to - - and in the initial letter we were told to continue sending our payments to - and same address. After sending payment a - days later the payment was kicked back by -. It was then we found out that Bayview was now servicing our loan. Bayview and - both violated federal law by not notifying us in time of changes in our loan and payment information. - - Bayview Loan servicing did not provide the required - day notice that our payment amount was changing due to the - year ARM ending and rate reset. Also, another violation of federal law.

Bayview Loan Servicing, LLC customer in California
Jun 01, 2015

* Source: CFPB Complaint Database

Bayview Loan Servicing, LLC response to complaint:
Closed with explanation

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