Conventional fixed mortgage Loan servicing, payments, escrow account
Bayview Loan Servicing, LLC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Arizona
I had a loan with - - - and recently transferred to Bayview Loan Servicing. I had received an Agreement from - - - to be approved for the Home Affordable Unemployment Program as of -/-/- to begin -/-/-. I have been unemployed since - -, -. The loan transferred to Bayview Loan Servicing on -/-/-, and now they are NOT wanting to honor the 6 months Forbearance ( Affordable Unemployment Program ). As far as I understand the Making Home Affordable guidelines, the new Servicer is to honor any agreement previous to the account/loan transfer. Please help me settle this issue. Thank you.
Bayview Loan Servicing, LLC customer in Arizona
Apr 04, 2016
* Source: CFPB Complaint Database
Bayview Loan Servicing, LLC response to complaint:
Closed with explanation
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