Bayview Loan Servicing, LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Bayview Loan Servicing, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New York

Lender : Bayview Loan ServicingLoan # : - would like to report a fraud committed by Bayview Loan Servicing Company. My initial loan servicer was - - and I was working with them for the long time to get my loan to modify and get affordable monthly payment. I was provided them all required documentations. In -/-/-, when I was in the process of loan modification review and trial payment plan, - transferred servicing of my loan to Bayview Loan Servicing. According to the HAMP/MHA and Servicing Disclosures they were obligated to transfer all my financial documentations regarding my loan modification. But, as I found later, they did not provided to Bayview Loan Servicing copies of my bankruptcy discharge papers, which took place back in -/-/-, and I was provided to the - copy of this document. On -/-/-, I was approved for permanent loan modification by Bayview Loan Servicing, copy attached. As per the instructions, I notarized - copies, and mailed back to the bank, and began paying my new modified payment as of -/-/-. All my payments were done on time over the telephone, and bank never told me that my loan modification is canceled. Suddenly I received


provide clean title documentation. I never received any letters from Bayview Loan Servicing requesting the prove that my bankruptcy is discharged. They told me that letter was sent to me by -, but they could not tel me when or provide me with the prove of tracking number receipt. During the conversations with Bayview Loan Servicing representatives I was told that they do not care and my permanent modification is canceled, and my loan is referred to foreclosure department. Also, they returned my last payment through -, - - -, -, copy attached. Bayview Loan Servicing representative told me to re-apply for new loan modification. I found this actions by Bayview Loan Servicing in violation of Bankruptcy Law, even if borrower in the bankruptcy the servicer is required to consider loan modification application without requiring you to reaffirm, or reinstate, your personal obligation on any discharged mortgage debt. I can not start this process again after years I spend to get my permanent loan modification. I 'm requesting to re-instate my permanent loan modification was approved and accepted on -. I 'm requesting to re-instate all my monthly payment and bring my account current.

Bayview Loan Servicing, LLC customer in New York
Jul 01, 2015

* Source: CFPB Complaint Database

Bayview Loan Servicing, LLC response to complaint:
Closed with explanation

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