Other mortgage Loan servicing, payments, escrow account
Bayview Loan Servicing, LLC Mortgage department,
Other mortgage Loan servicing, payments, escrow account Illinois
my loan was transferred from - - to Bayview loan on -/-/2015 and from the beginning there was problems with their accounting for crediting me with previous payments to my former - -. Finally after months of exchanging paper work I finally had an apology from Bayview Loan saying they made a mistake and would rectify my account which they did, but now it is starting all over again. On -/-/15 I received an annual escrow disclosure statement saying there would a shortage of $46.00 and if I made a lump sum payment ( which i did on my -/-/15 mort. payment ) my new monthly payment would be $1400.00 instead of my previous regular amount $1400.00. Now i received an amount due on my -/-/15 for $1400.00 because they never credited my lump sum payment of $46.00 on my -/-/15 payment. On Bayview Web site I payed my amt. on the due date -/-/15 and they posted on their site as -/-/15, but now they say they received it on -/-/15 which makes me late by six days. On my -/-/15 payment Bayview only deducted $180.00 off my principal amt. when it should be $540.00 according to their statement dated -/-/15 with my extra $100.00 to principal. Some thing is wrong!
Bayview Loan Servicing, LLC customer in Illinois
Nov 01, 2015
* Source: CFPB Complaint Database
Bayview Loan Servicing, LLC response to complaint:
Closed with explanation
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