Bayview Loan Servicing, LLC Mortgage Complaint

Bayview Loan Servicing, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

I completed a Forbearance plan, with a down payment of $3500.00 and - additional payments of $2000.00. However, after making all of my payments I was told the amount was n't accurate and I owed additional money. Each month my mortgage statements have a different amount owed. Recently I requested additional information and received written correspondence -/-/- from - -, case manager customer support department of Bayview Loan Servicing. The letter stated my correct payment would be $1600.00 rather than the $1800.00 reflected in previous statements. However, my new statement indicates the payment amount of $1700.00 for -/-/-. Again differing what was listed in the written letter. Listed on the Customer Account Activity Statement dated -/-/- myloan interest rate is reflected at 3.25 %. However, on all of my statements itis listed at 4.25 % which I 'm currently being charged.


However, I was charged $970.00 ; -/-/- Homeowners Insurance Premium $ - Homeowners Insurance Premium $ - Homeowners Insurance Premium $ - Homeowners Insurance Premium $ - Homeowners Insurance Premium $ - Homeowners Insurance Premium $ - Homeowners Insurance Premium $ --This amount has n't been credited to my account and I continue to be charged ahigher amount for my escrow account based on inaccurate numbers. In the AnnualEscrow Account Disclosure Statement dated -/-/- it is reflected my escrowaccount had a shortage of $1700.00. I have received the current property taxbill for the - tax year. The total amount due is $2600.00. I amcurrently being charged $350.00 a month for escrow. As of the - -, -my statement reflects I 've paid $2500.00. I have tried to work with staff assigned to my account. I had a - minute phoneconversation with - - -/-/-. The outcome of that conversation was the letter generated by - - -/-/-. I attempted to follow up with - -, -/-/-, -/-/-, and -/-/-. Not one of my phone calls wasreturned. I am desperate to find someone who can assist me in resolving theabove errors and moving forward. I am concern with the lack of follow throughand do n't know what else to do.