Conventional fixed mortgage Loan servicing, payments, escrow account
Bayview Loan Servicing, LLC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Massachusetts
After re-reviewing an account transaction document received from Bayview Loan Servicing LLC -/-/- earlier today, I found a charge of $ - from the servicer applied to my account in in - - for a FORCED PLACED homeowners insurance premium despite having full coverage at the time. Upon further review of the document listing transactions from - - - - -, there appears to be no reversal/credit of that charge. I own a condominium - Massachusetts - and the master policy at the time was in place from - - and ran through - -. The certificate was submitted to Bayview Loan Servicing LLC in - - within three weeks of being requested by them for proof of insurance. The premium however, was charged to my mortgage account two full months BEFORE receiving any notice and while the policy was in place and in good standing. Nor was I ever advised in writing or at any time during the phone conversation confirming receipt of the policy certificate of having a forced-placed policy or any charges.
Bayview Loan Servicing, LLC customer in Massachusetts
Oct 07, 2015
* Source: CFPB Complaint Database
Bayview Loan Servicing, LLC response to complaint:
Closed with explanation
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