Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Bayview Loan Servicing, LLC Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Virginia
Been having issues with Bayview Loan Servicing , LLC ( Loan Number - ) since they or the mortgage company they represent purchased my mortgage from - - - ( - ) - -, -. Many charges have been applied/charged to my escrow from the beginning, the most disturbing charge was the increase of my mortgage on - -, from $1200.00 - $1600.00, an increase of $380.00 due to their Annual Escrow Account Estimation for -/-/-, which included the full amount of taxes that would be due for -/-/-. However, I 'm in a Tax Relief Program because I 'm a - and my current income, and only required to pay $38.00 annually for my property taxes. I have provided tax relief documents to Bayview for -/-/- and -/-/- but they continue to show I 'm in the rear with my mortgage. They continue to send loan modification documents which I have not requested. I want my statements to reflect my correct mortgage payment which is now $1400.00 due to this year 's increase of 1 % from 3-4 %. Any associated fees charged due to a loan modification request credit back to my escrow account. One of the documents state that I had requested a loan modification, I have never requested a loan modification through Bayview. I had received a loan modification through - initial payment started - -, -.
Bayview Loan Servicing, LLC customer in Virginia
Apr 09, 2016
* Source: CFPB Complaint Database
Bayview Loan Servicing, LLC response to complaint:
Closed with explanation
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