Bayview Loan Servicing, LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Bayview Loan Servicing, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

My mortgage was sold by - - - to Bay View Loans. Shortly after, Bay View Loans reduced my loan payments. In - they - my mortgage payments saying my escrow account was low. I have owned my property since -. I have always had a fixed rate loan and incorporated my tax and insurance into my payments, for this very reason! I am not in a financial position to handle such a dramatic fluctuation in my expenses. They claim to have under estimated my hazard insurance by about $3500.00. However, I have been with - since - and my hazard insurance only increased by $29.00 this year! I am unable to pay this new amount and am in danger of losing my house! I believe my account was mishandled intentionally and I should not be held responsible for their mismanagement of my account.

Bayview Loan Servicing, LLC customer in California
Jun 23, 2015

* Source: CFPB Complaint Database

Bayview Loan Servicing, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bayview Loan Servicing, LLCComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bayview Loan Servicing, LLCLoan servicing, payments, escrow account5.5%92.1%0.4%2.0%ClosedClosed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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