Resources for resolving common issues with Servis One, Inc. products and services
You can reduce the number of unwanted calls from Servis One, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Servis One, Inc. Mortgage loan servicing, payments, escrow account March 27, 2017 - My name is - and after working with my lender BSI Financial Services for over 3 years to obtain a modification my property was sold at auction on -/-/2017 located at - T-, now I am facing eviction and i have no where to go. I am - years old and would like to keep my home.... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account March 23, 2017 - this is a follow up to this complaint - we were never given the option to modify this loan. we were steered into a deed in lieu then were told that they would do a short sale and take care of all the liens on the property. they knew about the liens since - of - since that was when the initial title report was pulled. we were run around in circles and provided a short sale approval with - liens. we assumed that the lender took care of this but to our dismay it was not. then we were told that once it got under contract that then the lender would work the liens out. i have corresponde... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account March 23, 2017 - Company charged fees to my account which they can not support and will not provide documentation for. Company Assessed 2 identical " Fees '' to my account in the amount of $4500.00 on -/-/- and -/-/-. The first they say was a charge from my previous servicer. However my previous servicer never charged the fee and it never showed up on any statements. BSI is the only entity trying to charge the fee. They " claim '' it was for foreclosure costs incurred by the previous lender, however I was in active loan modification negotiations with the previous lender all the way through transfe... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account March 21, 2017 - My loan was turned over for servicing to BSI about a year and a half ago and have nothing but problems. First I have always been able to pay my mortgage loan using my bank bill pay for overnight processing which I found out BSI does not have so an actual check needs to be sent so now I have to guess at what amount I should pay since I do n't get their statement until after the time when I need to do the bill pay to get it their by the due date. I have also been trying to get information from customer service regarding when the interest only will end as I believe it will be this year. I called ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account March 16, 2017 - We had our mortgage thru BSI and they had contacted us and said that we could skip three payments on our mortgage to help us out. We were in the works of getting this taken care of speaking to - at BSI when our mortgage got sold to - in -, we had a verbal contract with - that we would not have to pay our Mortgage until - of this year, when our mortgage got bought out he assured us that the new company would honor the same agreement. The problem is - has had our mortgage for a month and a half now and are waiting on the paperwork from BSI and - so they can hold up the agree... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure March 14, 2017 - The lender advised on -/-/2017 By - - - - opt - - the clients file was approved for a loan modification : approval terms of In-house mod are as follows : Total loan amount is $780000.00 -interest barring balance is $540000.00 -deferred balance ( balloon note ) $240000.00 -I/R is now 4.85 % and was 6.125 % - month term - 40 years P & I pmt amount is $2500.00 1st pmt due -/-/2017 - this loan is on a service transfer list and will be transferred -/-/2017 - approval of terms are needed by the lender prior to the service transfer to ensure the new servicer honors the te... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 27, 2017 - We have been attempting to modify our home for several years to no avail. I filed a complaint 6 month ago against my previous mortgage company ( - ). After the complaint was filed they sold our mortgage to BSI Mortgage Company. BSI Financial Services offered us a modification that was 60K plus over the value of the property and wanted to attached a second mortgage also. If we were to undergo another hardship we would have to pay 60k plus out of pocket to sell the property. Reluctantly we could n't afford to be trapped in a mortgage that was up side down no knowing the future. After rejectin... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account February 16, 2017 - I sent my mortgage payment in in - 2017 bsi has not cash -ed the check and the mortgage is late.i would like to know why the check has not been cashed... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account February 14, 2017 - PLEASE REFER TO CASE NUMBER : - Please Note that I have started an investigation the ID number is enlisted above however, I am not able to add or update any additional information therefore, I am starting a new complaint. BSI stated within their last response to the CPFB that they can not generate a monthly statement for me due to the fact that my mortgage was discharged in a Bankruptcy back in -/-/-. Which i rectified with - back in -/-/- prior to BSI buying the loan. They also stated and acknowledged the fact that I have - loan numbers with the same servicer when I only ha... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 8, 2017 - 1. Lender has grossly mismanaged escrow account. Home was sold in a tax sale on - occasions with most recent tax sale - -, - whereas I had to pay the attorney fee of $860.00 so that the lender could be permitted to pay the Maryland - - taxes which can not be paid until the attorney fee is paid which is why I paid the $860.00. 2. Lender since -, has failed to provide any yearly accounting for escrow account/disbursements nor has the lender provided monthly statements. 3. Lender has failed to accurately provide - statements reflecting correct interest paid during a ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account February 7, 2017 - Our mortgage company ( BSI Financial ) has not paid our real estate taxes since - of 2015 out of our escrow account.... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 2, 2017 - In - I purchased at home and due to us outgrowing the home decided to move -/-/- and do a lease purchase. Because the economy was down I rented out the home I owned ( - - - - -, Ga. - ). The rental tenant trashed the home and the home has been vacant since -/-/-. I agreed to do a short sale with - who owned the home at the time and they declined both offers so I begun the foreclosure process but in - the sold the home to - and the foreclosure process started over. They stated in - there were title issues getting correcting before they could foreclose.... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure January 12, 2017 - I offered the, Deed in Lieu of Foreclosure, option in that, I would agree to vacate the property. I noticed on the, BSI Financial Website, that the company had a, " Cash for Keys Program, '' provided as needed. I asked about the Program, and was told that they, ( BSI Financial, ) would be glad to help. So, I mentioned a statement from the - - - to BSI Financial, concerning, the Cash for Keys Relocation allowance, being raised from $2000.00, to $3000.00 per property. Reference :. The Cash for Keys ' Relocation allowance is being raised to $3000.00 per property ( from $2000.0... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account January 4, 2017 - BSI Financial Services took over a loan I had with -. The problem is very poor and inaccurate service on the loan. No return phone calls or information provided on the loan. Miss paid Escrow and other issues. Lack of staff to help customers. This is a collections business with only one goal. I am not that individual this type of service is not acceptable to me or millions of individuals with good credit and payment history.... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account January 2, 2017 - I have been working with a realtor over the past several months specicialy 12 months. This realtor has done a horrible job and really did NOTHING to help me with this short sale. I totally mislead me into believing that he was actually working for me. He was never able to actually get a legitimate buyer and able to get the bank to work with us to complete the short sale. Now I have an attorney and a new realtor ; helping me get thru this process. I have an offer that I am going to accept and submit to BSI financial. I would ask that BSI stop the sale and allow me additional time to effectuate ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure December 31, 2016 - BSI FINANCIAL SERVICES - ... -. SOLELY IN IT CAPACITY AS SEPARATE TRUSTEE OF - I am the Product of Dual-tracking that is prohibited by 12 C.F.R 1024.41 ( g ) and the National Mortgage Settlement. The debt has been sold and transferred and sold many times. I have spent a fortune on lawyers over these 8 years trying to modify my loan. - refused to take my payments. I 'm - year old ( been a single Mother since I first purchased my home ... my goal was to pay my home off by now after almost 25 years! Instead, those payments have been ADDED and used as profit for the current investo... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure December 23, 2016 - My Mortgage discharged in bankruptcy in NY and after that was discharged BSI Financial obtained the mortgage from - and then began attempting to collect on the mortgage from me. I went through a Deed in Lieu with BSI so it they could register the deed in - NY, which they did in -/-/2016. BSI is falsely reporting the mortgage as defaulted with a balance due in my name to the credit agencies. I have contacted them numerous times to have this reporting corrected, however they still have not done so.... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure December 21, 2016 - Our home at - - -, - -, CA was foreclosed on while in a modification with BSI Financial Services. * Our home was foreclose on - -.... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account December 14, 2016 - To whom it may concern. Not only did you not respond to my QWR in - days you have not fixed your errors. As you know the CFPB has been notified and you finally sent me a letter saying you are researching. Not only did you not apply the - payment correct. I had not received a bill from BSI or statement since -/-/-. I paid off what was due and had still been fighting your incorrect again applying of funds there. - is trying to make late as no bill and no online access. I received nothing for months and asking. Also your online statement shows nothing. I have emailed with zero respo... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account December 8, 2016 - I have a loan account with BSI Financial. My account includes escrow for taxes and insurance. I have contacted them at least 10 times by both email and phone since - trying to get them to pay the county taxes that were due in -. They have yet to act, and I have no where else to turn since they will not pay the bills. I tried to cancel my escrow so I can pay the bills myself, but they denied the request since my loan is less than two years old. I need assistance getting my tax bills paid, in which there is more than sufficient funds in escrow to cover. Account number is -.... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 30, 2016 - I am tired of trying to find out the actual pay on my mortage wi -th bsi .I have been paying the escrow shortage for 1 year. however bsi has not informed me as to when I will be finished with paying the escrow shortage.what I do n't understand is why they are so lax in informing me as to when I would be done paying for the shortage. according to - it was for 1 year yet I have not received anything from bsi as to a recalculation of my mortgage payment. I would like to know why?... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 22, 2016 - My mortgage company has not comply to help my with a mortgage modification for almost 3 years already. I have submitted many documents to them with no cooperation. Now they wwant me to vacate the property and I am -. They are sending a real estate agent every week to harrased and tell me that I have to vacate the house as soon as possible. I have no plave to go to and neither the funds to do so. All I wanted was to get a more comfortable payment for my mortgage and I end up almost loosing the property. They have submitted to me documents where they claim that the house has been foreclosed o... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 21, 2016 - We have been attempting to qualify for a loan modification for over three years. We have submitted countless packages and documents to the lender/servicer - -. To this date we have not received an actual response either granting or denying a loan modification. Instead every time we contact the lender they advise us that our documents are under review and we are instructed to submit more documents each time. To make matters worse, our mortgage/servicer just changed on - -, -. The new servicer BSI, states that the last set of documents the previous servicer - - provided them... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 15, 2016 - BSI the new servicer provider did not get my account in their system properly set up. the account should be with them effective - - but they only set it up the account by the end of -. Before that date both, the loan originator and servicer provider, refused to accept my payments. Finally the loan originator took the payments. As the account was set up retroactively BSI register the missed payments and sent me a Notice of Intent of Foreclosure in -. They also assessed late fees even though I stated the payments were made. When they waived the late fees upon my request they stated t... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 15, 2016 - My mortgage was previously owned by - -. It was purchased by - -, managed by BSI Financial. They have been mismanaging my escrow, refusing to speak with me, and has placed my home in foreclosure for funds they say i owe but refuse to provide an eexplainaction of their findings. I have submitted proof of payments and they still are pursuing my home. I am currently under the Hamp program and have not defaulted on it..I have been harassed since BSI Financial took management of my loan ... They purchased insurance on top proof of insurance already active.. I am currently in a bankruptc... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 2, 2016 - we were originally trying to do a modification, then a deed in lue to get hafta relocation, our application was never processed for the hafta relocation nor the modification... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 1, 2016 - On going disputes with BSI Financial Services ( prior complaint case # : - ). BSI charged me $1200.00 for flood insurance that I already have. They even state in their letter that they received confirmation of flood insurance. I also had the same issue with the prior mortgage server - -. My flood insurance expires - - of every year so why are these companies buying flood insurance prior to expiration? Since BSI took over my mortgage - -, 2016, I have constant issues with them. I called them numerous times lately and the answer I now receive is that they sold the mortgag... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account October 20, 2016 - Working a short sale for - of our clients. File was submitted to the jr. lien holder on -. On - we received - lien approval in which the approval letter expires on -. There has been no contact to the law firm from BSI except for a couple of occasions. On - BSI was informed that the - lien approval letter expires on -. On - BSI was contacted for an update - no updates were made to the file. On - was advised that the file was submitted to the investor for approval and to allow 10 business days for the approval letter to be received. As of today - we still have ha... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure September 27, 2016 - I had a mortgage through - - - for a home in MD. I was approved for a DEED in lieu. The paperwork was done and processed -/-/2016. Bwi financial services notified me they were taking over loan on -/-/2016. I called and notified them I was in a deed in Levi and it has just cleared -/-/-. They said okay they will make note and I notified them they needed to stop calling and mailing me items. I do not own the home any longer. They have continued to mail me sending letters and bills. I called a gain and told them to stop. I just received another bill. I called again this morning ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure September 27, 2016 - BSI Financial was the servicier of my loan after - - - sold it tothem in -/-/-, when I first spoke with my negotiator I told her I wanted to keep my home and since it was in default at that time, she told me it was not an option and I needed to sell my home, I was never given a chance to save my home from BSI. They would allow me to sell it but not keep it, I put on market but could not sale, they also referred agents but could not sale, but they would not even take my financial information would not send me a workout packet only told me to sale. I got a new negotiator and we wou... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account September 20, 2016 - Demand Draft Fraud : To the - I do believe that BSI Financial Services Inc. Has committed draft fraud, the company perform an unauthorized debiting of money from my checking account, through demand drafts they made it possible in stealing money from me. Arrangements was made for recurring payments of a certain amount to be withdrawn automatically from my checking accounts. The surprise I got was that withdrawals of a different amount was done with no prior written authorization no verifiable authorization before the demand draft was submitted for payment. As a condition set forth in my mo... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account September 15, 2016 - I filed a complaint with you in - against bsi financial.i have a letter stating they corrected the informations and corrected my mortgage payment. I paid per the letter - for - as I have an adjustable rate which changes in septemer the letter that was sent to you to correct the problem seams as if it was just to correct the problem of the mortage payment for - month. I just received a statement showing I know owe - per month.it seams to me they are looking to make me default on the loan .I cant understand why this has changed .this is a company that is very deceptiver ceptive wi... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account September 13, 2016 - My bank ( - - - - ) sent my mortgage payment to - previous loan servicers. A third servicer ( the correct - ) BSI Financial Services, was finally paid on time, but one of the incorrect payments was lost and never returned ( $1000.00 ). One of the incorrect payments was returned because my bank stopped payment on the check. The second incorrect payment was made through billpay and the payee claims they forwarded the funds to BSI Financial Services. BSI claims not to have received the funds. I asked my bank to investigate but they were unable or unwilling to follow through. ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account September 7, 2016 - I am so frustrated. I am also very desperate. I am loosing my home. I am a single parent after loosing my husband to -. He left me with - kids. I had to get jobs, not a job but jobs to sustained my children. I struggle on a daily basis to put food on the table. All I am asking is for Bsi to please consider my request .I need a roof over our heads. This is the only thing both of my kids have to connect to their father. Bsi has refused to review my file and consider my request .Now my home is also worth a lot less than when we bought it. I would not be able to live with myself if I did not... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure August 15, 2016 - I have been trying to obtain a modification for this loan since - - and I have not received an answer. I have been working with - - - and recently they sold my loan to BSI Financial Services. I honestly believe that this company has no intention of issuing me a modification for my home. I submitted a modification package In - they review my file and told me I have until - -, - to submit additional doc. I submitted the additional docs on - -, -. I spoke to - - assistant and told him when to anticipate the documents because I was coming back from vacatio... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account August 10, 2016 - my loan was sold to bsi financial co last - 2015 .they up my mortage payment by - $ monthly.i contacted them as I have a payment history as well as an escrow history showing from -. all the updates and also showing no outstanding balance on the escrow account they even paid the home owners insurance for the following year .I contact bsi and also wrote to them .they worte back there was a shortage in the escrow acct. they did not give me accurate info .the only thing they said in the letter is that they spread the shortage over 1 year which totals - $ .I am on - and receive help ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account August 7, 2016 - I was a loan modification process with BSI mortgage co., therefore they would not accept any payments and kept reporting me as " late payment '' and now " delinquent '' which is not a fair statement. How can I be late or delinquent when they wont accept a payment and then turn around and report this to - and - as a true statement? ( thank you for correcting this error from - ) that is a fraudulent statement!! THEY ALSO SHOW " FORECLOSURE '' - I sold my home in the midst of this process. Never once was I informed with any paperwork or verbal conversation that I was in " foreclosure! ".... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account August 1, 2016 - Since I registered my last complaint that is being acted upon I have discovered that my loan has apparently been sold to another company. As - are still investigating my complaint I am at a loss as to what I am supposed to do next as I at first thought this was a scam. The new company have made no attempt to contact me via my contact address that should have been passed to them by - but is also readily available from the Appraisers office. I still believe I am being forced into foreclosure by these companies. I have not signed loan paperwork with either company and was completely unaware... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure July 29, 2016 - Got behind in payment, the property went into Bankruptcy. the lender got relief from stay. Now I 'm able to bring the loan current, lender/servicing company will not sent escrow or my self reinstatement and the sale date is -/-/2016... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account July 14, 2016 - BSI Financial Services assume my home mortgage on - - from - and held it until - - when they have transferred it to -. I recently discovered that BSI debated my escrow account with BSI about $2200.00, on top of the money requires for paying the property tax. Upon my inquiry BSI informed me that it placed force property insurance on my property. My property at that time, always, and as of this time, was and is insured through the Home Owners Association. This information was provided to BSI by - with the transferred mortgage papers. In addition, per BSI request, I had the... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account July 3, 2016 - BSI financial does n't send me a monthly statement each month nor can I pull from my online account. In addition, it appears each monthly payment is not applied in the month in which is was paid. The account shows paid, however, the business office is a month to two months behind in posting the payments.... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account July 3, 2016 - BSI Financial does n't send me a monthly statement nor do that make one available online each month. In addition, sometimes they post a payment one month after the payment has been made.... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 30, 2016 - We purchased a home and had a mortgage through - - -. Late 2014 our home loan was sold to BSI Financial. With - - -, we were never behind in our monthly payments. Before BSI even gave us a monthly statement, we recieved word that we were behind in our morgage. Furthermore, we did not recieve a morgage statement for - or three months, so we made our monthly payments to - - - in the mean time. This payment was some $6000.00 dollars. THEN, BSI was given the money we had paid to - - -, but instead of putting it towards the morgage statements for the mo... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 27, 2016 - BSI keeps responding skating around direct answers and still this to date not answering - direct question. I am also now going to FTC.... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 24, 2016 - This complaint is against BSI Financial. I applied for a mortgage loan modification in - -, - - and appealed the second denial on - -, - that took more than 9 months to be reviewed. I inquired weekly to confirm my application was complete, however, BSI failed to communicate efficiently, despite numerous emails and phone calls to my fifth contact person inquiring if there was any additional information needed to complete the loan application I received no response nor returned phone calls. This was a very difficult time due to being behind on my mortgage. I attempted to inf... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 19, 2016 - My loan was transfers to BSI for - -. I have made several calls and even submitted a registered letter requesting that my mortgage loan be review for accuracy. I also requested payment arrangements. This started in - 2016. When I called I was usually transferred to - - - the loss mitigation officer for my mortgage. I left several messages and sent several emails. No response. When I was finally able to get - - on the phone, he was less than helpful, as a matter of fact he hung up the phone on me. I requested to speak with his supervisor - he told me " no '' several times. ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 14, 2016 - I have overnighted on my account a cashiers check for - I also listed instructions on how it should be applied and the fees I am disputing due the incompetence of BSI. They were charging fees with no explanation. Claiming I owed - which I did not and my account should be fully reinstated which it is not as well as of yet. The check was signed for on -/-/16 and I requested my SPOC - - contact me and he has not. There should be - lawyer fees as I appealed the loan mod denial and they claimed I did not and illegally filed a NOD violating CHBOR. Stated I had excessive obligati... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 13, 2016 - BSI Financial bought my mortgage from another company. ever since they have stated that I have not made payments. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 10, 2016 - I have been trying to get a loan modification with my mortgage company with no success. The only options they gave me is either sale the home or I will be going into foreclosure, ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 9, 2016 - Re : BSI Financial Knowing and Intentional Violation of Federal and State Debt Collection Practices BSI Financial : Please be advised that you have knowingly and intentionally violated both state and federal debt collection laws by improperly reporting our account as delinquent to the credit agencies. I had numerous conversations with your account representatives about your failure to properly apply our escrow shortage payment of $480.00 made in - 2016. Due to your failure to apply this payment to escrow, you then alleged that our - payment was not made, since it did not include the in... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 7, 2016 - BSI financial services starting servicing my mortgage -/-/-. My interest rate is PRIME - 1 %. They raised my interest rate on my loan ( outside of my initial HELOC disclosures requirements ) by 0.625 % on my HELOC. I just found out they did this after asking why my account / payment was raised to this interest rate & payment. I have never been late 30 days or more nor have I missed a payment date. When I called a while back & inquired, they could not answer why this was the case. Today, they stated it was because I did not escrow. No where in the multiple servicing history ( - servicer... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 4, 2016 - 1. I have not paid my mortgage for a while due to the refusals of my mortgage Servicer/Investor to modify my loan. I lost my job in - -, -, and at the same day I requested my mortgage servicer ( - - - ) for a mortgage modification through Home Affordable Mortgage Program ( HAMP ) but has been denied ( simply no official answer ) FIVE times. Each time - - - offered help but when I try to avail of such, results : Either I was given a run-around, no reply, and declined. 2. The owner of my loan, or the Investor is - -. 3. With my mortgage 's 7.375 % interest ra... |
Servis One, Inc. Mortgage settlement process and costs May 23, 2016 - I spent hours on the phone with BSI Financial representatives discussing options that would provide an alternative to a short sale to my -/- non-traditional mortgage ( credit line ). I submitted a hardship package, including a letter detailing private, emotional details of my life, based on their assurance that the investors would consider a lower negotiated amount to avoid a credit hit that did NOT involve a short sale, given the negative impact this would have on my ability to refinance my primary residence and set up a stable life for my son and me. They agreed that if I could find a ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account May 23, 2016 - On -/-/2016 I paid the REMAINING BALANCE of my mortgage in FULL via - check in the amount of $1.00. On -/-/2016, " - '' informed me my payoff could not be applied to my account until a $41.00 recording fee was paid. On -/-/2016 the $41.00 recording fee was paid via - check. Today, -/-/2016 I have received a late fee of - for the $1.00 remaining balance because - -/ '' - '' never applied my payment to my account ( violation of FCRA ). My $41.00 recording fee was never applied to my account either ( violation of FCRA ). My loan has fail... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account May 23, 2016 - I paid my mortage balance of $1.00 in full via a - billpay check on - -, 2016 to BSI Financial. BSI refused to apply my payoff to my account and instead continued to send me late fees -/-/- on a $1.00 balance!!! Upon speaking to a supervisor, I was informed that they could not apply the final payoff payment until I paid them $41.00 to record the deed with the courts as PAID! I requested proof of this policy in writing which I never received. On - -, 2016, I sent the $41.00 recording fee anyway so that I could be DONE with this crooked company who has refused to appl... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account May 21, 2016 - Filed a complaint against BSI - 2016. Sent my payment in on - -, 2016, they alleged it did n't arrive until - -, 2016. I feel as though I am being penalizing for complaining. It does n't take 5 business days to post. Either someone held the payment or did n't check the - - on the -. Secondly, I want to a full explanation of the $350.00 fee charged to my account ( - ) that they refuse to explain. I also want a full refund based on the reply given for the prior complaint. I do n't want a credit, I want refund. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 19, 2016 - I am - years old, in the last 5 years I have had -. I have -, the list goes on. I recently applied with BSI Financial for a modification review and they just informed me that the investor said they are unable to help because not enough time to review my modification package. I informed the agent of my health issues and how it took me some time to get my documents together and they did not care. The agent at BSI informed me that they are not giving me any options to foreclosure. I begged and pleaded with them and my cries went unanswered, I know my day is coming I just want to die in t... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account May 18, 2016 - - is blantantly lying that they did not receive appeal letter. I am enclosing copies of email I sent to SPOC on -/-/16 regarding I am appealing this and to send me any forms needed. Since he never responded I sent my letter which was not expressing I want to appeal. IT STATED I WAS APPEALING and the reasons why. BSI is trying to play a game and this is infuriating with their lies. - - - - received a Cashiers Check for - so their telling me I owe - from them is a lie as well. They released lien when paid in full!! I will send copy of cashiers check as well ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 13, 2016 - I applied for assistance in saving my home from foreclosure with BSI Financial. I hired an attorney to help me with my application. My attorney submitted my application on -/-/-. BSI denied my application on -/-/- stating my current contractual payment was below - % of my gross monthly income. However, BSI made an error and used my Contractually due payment from -/-/- in the review ( $2100.00 ). Per HAMP guidelines they are not supposed to be using my Contractually due payment ( from -/-/- ) in the review. They are supposed to be using my - contractually due... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account May 9, 2016 - - sold my mortgage to BSI Financial. They took a year to set up ACH payments. They try pulling the payments early causing NSF fees. Then they wo n't accept payments. I 'm going to end up losing my home, that I had built on land that was my late grandfathers and then my late dad 's. My research has shown me horrible things about what this company does and their Investors, - - -. It seems they foreclose on people, a " friend '' company buys the home at auction and BSI ends up owning the property before it 's all said and done. -. Too many people are losing their homes to this croo... |