Servis One, Inc. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Servis One, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

1. I have not paid my mortgage for a while due to the refusals of my mortgage Servicer/Investor to modify my loan. I lost my job in - -, -, and at the same day I requested my mortgage servicer ( - - - ) for a mortgage modification through Home Affordable Mortgage Program ( HAMP ) but has been denied ( simply no official answer ) FIVE times. Each time - - - offered help but when I try to avail of such, results : Either I was given a run-around, no reply, and declined. 2. The owner of my loan, or the Investor is - -. 3. With my mortgage 's 7.375 % interest rate, per mortgage statement attached : Monthly Regular Payment : $2000.00. Breakdown of Principal $300.00, INTEREST $1300.00, Escrow ( for Taxes and Insurance ) $460.00. Evidently there is room for its modification. Why would they refuse to help myself?


5. BSI Financial Service put my house on foreclosure sale for - -, -. Weeks before that, through the - - County Foreclosure Prevention Department of Consumer and Business Affairs ( DCBA ) agency, I applied for a HAMP with BSI. I offered my monthly retired pay of $2100.00, and my ( re-started - -, - ) Veterans Benefits ( - ) stipend of $1200.00 for every school month that I attended, to pay for a modified mortgage. Through my DCBA Counselor, my application for HAMP was declined by BSI Financial Services on - -, -. 6. My application for HAMP was declined due to low income. Will someone request for HAMP if his or her income did not decline almost half from the previous? That 's I am right now, a jobless Veteran, and a college student too. 7. Facing foreclosure of my only home, it left me no option but to file for Chapter -, Bankruptcy. I and my spouse, - -, filed for bankruptcy on - -, -. We have a court appearance on - -, - ( Case No. - ), - - , US Bankruptcy Court , - District Court of -. 7. I was an - member, enlisted -, honorably served over 21 years. 8. I intend to pay all my debts once I recouped my losses from my unlawful job-loss. I was discriminated as a Veteran for over five years of employment. Because of those Veterans benefits above, I was paid callously even with my multiple promotions and achievements. Sincerely and respectfully, - -, -, - -,

Servis One, Inc. customer in California
Jun 04, 2016

* Source: CFPB Complaint Database

Servis One, Inc. response to complaint:
Closed with explanation

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