Servis One, Inc. Mortgage Complaint

Servis One, Inc. Mortgage department,

FHA mortgage Loan modification,collection,foreclosure California

BSI Financial was the servicier of my loan after - - - sold it tothem in -/-/-, when I first spoke with my negotiator I told her I wanted to keep my home and since it was in default at that time, she told me it was not an option and I needed to sell my home, I was never given a chance to save my home from BSI. They would allow me to sell it but not keep it, I put on market but could not sale, they also referred agents but could not sale, but they would not even take my financial information would not send me a workout packet only told me to sale. I got a new negotiator and we would email each other, I have an email in which I ask him why was I not given an opportunity to save my home he just said it was unfortunate. I still have that email. My husband bought this home in -/-/- and passed away in -/-/-, my namw was not on the loan but I was left with power of attorney he signed in -/-/-, I sent that to bank along with his death certificate and was told they would allow me to sell but no workout was given. My home has now gone to sale as of -/-/- and went back to bank, they sent out a relocation manager asking me when would I be moving out. As of yet there has not been a unlawful detainer filed but I am sure once they are aware of this complaint they will rush and do it. I just wanted an opportunity to keep my home and I was not given that chance, I have all emails from the negotiator and I. They could never answer my question and that was if you will allow me to sale it why would you not allow me to keep it all i wanted was a chance.