Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Servis One, Inc. Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Indiana
We had our mortgage thru BSI and they had contacted us and said that we could skip three payments on our mortgage to help us out. We were in the works of getting this taken care of speaking to - at BSI when our mortgage got sold to - in -, we had a verbal contract with - that we would not have to pay our Mortgage until - of this year, when our mortgage got bought out he assured us that the new company would honor the same agreement. The problem is - has had our mortgage for a month and a half now and are waiting on the paperwork from BSI and - so they can hold up the agreement we had with BSI. I have emailed BSI askign them to send the information to - but they are not responding to my emails so we are stuck in a hard spot at this point, on top of all of this they did not pay our property taxes for a year and a half so our hous is on the list to be sold for back taxes. Nice company would n't you say,
Servis One, Inc. customer in Indiana
Mar 16, 2017
* Source: CFPB Complaint Database
Servis One, Inc. response to complaint:
Closed with explanation
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