Servis One, Inc. Mortgage Complaint

Servis One, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

PLEASE REFER TO CASE NUMBER : - Please Note that I have started an investigation the ID number is enlisted above however, I am not able to add or update any additional information therefore, I am starting a new complaint. BSI stated within their last response to the CPFB that they can not generate a monthly statement for me due to the fact that my mortgage was discharged in a Bankruptcy back in -/-/-. Which i rectified with - back in -/-/- prior to BSI buying the loan. They also stated and acknowledged the fact that I have - loan numbers with the same servicer when I only have a first mortgage with said servicer. I have yet to receive an explanation for - account number which to me is a violation of accounting principals and standards. Nor have they answered my QWR and debt validation request that was drafted and sent to the CPFB as well as mailed to BSI 's physical location months ago. My loan was also converted from a conventional loan to a FHA loan when BSI bought the loan from - and that explanation has not been explained or rectified either.