Servis One, Inc. Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Servis One, Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Florida

I have been trying to obtain a modification for this loan since - - and I have not received an answer. I have been working with - - - and recently they sold my loan to BSI Financial Services. I honestly believe that this company has no intention of issuing me a modification for my home. I submitted a modification package In - they review my file and told me I have until - -, - to submit additional doc. I submitted the additional docs on - -, -. I spoke to - - assistant and told him when to anticipate the documents because I was coming back from vacation and they will be submitted on time. I was told that once a modification was in place the property can not be sold. I received documents that my property has been sold. Then I receive document that the sale date was set for - -, -. When I spoke to - at the BSI he assures me that he would check that out and contact me. When we spoke he reassures me that there was no sale date set for my property. Yet I continue receiving court document of a


dated - -, -. So my question is ... 30 day from what date? I have called and left dozens of messages and no one has returned my call. Well, I do not know what kind of game they are playing. But the government need to put a stop to BSI and there unethical treatment toward consumer/borrower. I am in need of a modification for my home. I have a stable and sufficient income and I am more than able to afford this home. My place of employment is - minutes from my home and I stay with my - children. I am asking you to help me to work out this issue.

Servis One, Inc. customer in Florida
Aug 15, 2016

* Source: CFPB Complaint Database

Servis One, Inc. response to complaint:
Closed with explanation

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