Wells Fargo & Company Non-Federal Student Loan Complaints

Review and analysis of over 146 Non-Federal Student Loan complaints against Wells Fargo & Company

Wells Fargo & Company consumers have reported over 146 official complaints related to Non-federal student loan. Out of the 146 consumer complaints against Wells Fargo & Company, 19% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 91% were processed in a timely manner. 12% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.

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New Non-Federal Student Loan Consumer Complaints


Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service

April 7, 2017 - The daughter ( - ) of my former spouse took out an $8000.00 student loan and was able to have me listed as a co-signer without my prior approval. Despite filing a report with the - police department and being labeled as identity theft by them, Wells Fargo is refusing to release me as a co-signer on the loan. While my former spouse and I lived together while married, I did not grant her daughter the right to use me as a co-signer at any time. The bank has struggled to provide me with relevant information, and refuses to speak with me to understand the facts involved with this situation...

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Wells Fargo & Company Student loan dealing with my lender or servicer keep getting calls about my loan

April 6, 2017 - I have - lenders stating that I owed them a $4000.00 loan from -/-/2006. I have a private loan but it not them. I am attaching documentation from University - and neither of them is the Lender. They are destroying my credit....

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

March 30, 2017 - I have a student loan through Wells Fargo and I am unable to set up an automatic payment each month for more than the minimum payment. Is there anything I can do about that? I have student loans with other companies who all allow additional payments to be automatically scheduled. It makes it easier to be regularly financially responsible by paying more than is due to decrease the total interest I will pay....

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

March 18, 2017 - Moved to - due to not being able to find a - job in - as a - in -/-/2015, income became much lower, wells fargo has not helped with lowering my payments. I am struggling to pay for my private loans as well as my federal loans and I feel it is unfair that I went to - school and now suffering and working 50-60 hours a week to pay my monthly loans. The lowest they have gone is $ -/ month but increased my interest with out taking into account my monthly rent, car payment, and federal loans. I feel like wells fargo is not working fairly with me to help me or advocate for me....

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

March 14, 2017 - Wells Fargo - neglects student loan Borrowers who wish to elect to make additional payments automatically to their student loans. With automatic payments, Borrowers have the ability to manage the total cost of their loan by paying more than the minimum required payment each month thus reducing total interest paid over the life of the loan. Wells Fargo does not allow Borrowers to increase the amount of their automatic payments, instead requiring Borrowers manually make additional payments each month either through manual add-on payments or through their Bill Pay service. Both options force b...

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Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged

March 14, 2017 - I was shocked when I reviewed my credit report and found several late payments on my student loans with the dates below : Account Number : - 30 days past due as of -/-/-, -/-/- Account Number : - 30 days past due as of -/-/-, - I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that this was supposed to be in deferment and it did not get processed correctly or the payments I sent in were not registered....

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

March 5, 2017 - My daughter has a private student loan with wells Fargo. She has truly a high monthly payment which she was making initially, with my assistance. Then when she could no longer make the higher payments, she called wells Fargo, to see if they would accept lower monthly they payments, they refused to work with her. She started sending them what she could afford, which was $300.00 a month and now her account is in default. She called them again and they still refused to work with her on a reasonable monthly payment. She has been receiving several harassing phone calls and several letters. She 's...

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Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms

March 2, 2017 - My son 's Wells Fargo Student Loan went into default without contacting me. I have asked for all the loan documents but they just send me a copy of a copy of the loan request and some bills they said they sent. I have asked for all of the paperwork and documentation but they do n't send anything with who the loan Officer was or where it was done. I am totally - out and confused on this since they say it 's default yet I 've been paying but they said they changed the account number and it is for $ 15,000+ dollars but they loan should be for like $5000.00. I think they rolled an additional ...

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Wells Fargo & Company Student loan can't repay my loan can't get flexible payment options

February 24, 2017 - I was issued this loan in - as I was starting prerequisite classes for -. The school informed me that I was not able to apply for a federal loan and would need to pay up front or get a private loan. In order to register for the next semesters classes I chose to apply for a loan at on of the nearest banks, Wells Fargo. In - I chose to use my - knowledge on a volunteer trip to - for - - months. While attempting to defer payments during my time out of the country I was told that my loan could be deferred for a maximum of 3 months, but that I had to make that request at no ea...

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Wells Fargo & Company Student loan can't repay my loan can't get flexible payment options

February 18, 2017 - After 9 years of consecutive payments, I am still unable to get my co-signer released from the terms of the loan I was approved for to attend -, as well as not qualifying for any income based repayment, loan forgiveness plans, or any benefits that are provided to federal student loans ... although my loan is owned by Wells Fargo- a major banking institution....

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Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms

February 16, 2017 - I am a co-signer on a student loan for my son but he is not able to pay so I 'm making the payments. Wells Fargo failed to send me the statements and refuses to setup online access to the account so I can make the payments. They managed to send me one statement but they have stopped coming. They have damaged my credit and have refused to fix it. I have called them on the phone at least three times. All I want from them is to send me statements, give me online access to the account and fix the unfair credit remark on my credit report....

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

February 16, 2017 - Upon graduating, I notified Wells Fargo to initiate repayment. $55000.00 in private student loans became over $75000.00 instantly as they added interest all the way back to day one. I did not know that this was going to happen. My payments between private and federal loans are $1200.00 per month. I earned a - degree in - and bring home $ -- $800.00 per week. I can not afford to support myself in these circumstances....

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

February 9, 2017 - I was a co-signer of my son student loan which was originally with - - issued on -/-/2008. My son defaulted on his loan several years ago. Wells Fargo discharged the debt after 8 years and issued separate - to my son and me for the same amount. My original involvement with this loan was a co-signer and acted only as a surety on the loan. My son received the benefit for receiving the loan. Based on Treasury Regulation section 1.6050P-1 ( 7 ) Guarantors and sureties, solely for purposes of the reporting requirements of this section, is not a debtor. Thus, in the case of guaranteed ind...

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Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service

February 4, 2017 - I had applied to - - University as a -. I was told that the unaccredited university was achieving accreditation within the next 3 months and guaranteed accreditation credits upon graduation. I contacted Wells Fargo for a private student loan in - to obtain a - - -. After receiving a verification of enrollment, I had personally sent emails and called - - University 3 days after acceptance stating that I did not wish to continue my education with this university and that any accrued expenses would be debited from my repayment at my expense. I was told that the money ha...

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

February 3, 2017 - I took out student loans with Wells Fargo to help pay for my - degree. After I graduated from school, I " paid off '' both of these loans upfront in full, single payments. Months later I get a notification from Wells Fargo stating that I was delinquent on my student loans. How could I be delinquent on student loans that I just paid off?? Their student loan practices are unethical. They are making money by nickel-and-diming me by using these hidden, unfair payment tactics. I never received any " notifications '' either about the " status '' of my student loans - Wells Fargo said that they e...

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Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service

January 24, 2017 - I have been going back and forth with Wells Fargo regarding reporting on my student loan, they agreed to remove two late payments from my CBR 's as they were mailing statements to an incorrect address that was provided to them by someone other than me. I have since updated the address on file and phone number with them. As they allowed changes to my account to be made by someone other than the primary account holder which caused statements to be mailed to the incorrect address I believe all the late marks should be removed from my CBR 's as the co-borrower was making payments, and I had no way...

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Wells Fargo & Company Student loan can't repay my loan can't get flexible payment options

January 22, 2017 - I have - student loans adding up to over $62000.00 with Wells Fargo Bank. My mother consigned one of the loans and almost 3 years ago I had called the bank to ask how to remove her as my cosigner so to ease my overall student debt through consolidation. The representative told me that I would need to make three years of $650.00 monthly payments to have my mother removed as my cosigner. I continued making payment for 12 more months before I fell into strapped financial times, so I called the bank and recieved permission for a two month forbearance from the bank. I found out shortly after...

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

January 20, 2017 - I obtained a private loan with Wells Fargo for living expenses during grad school. It involved - separate loans that accumulated each semester as I needed more as I went through grad school. This totaled to $120000.00. When I graduated - -/-/-, I had to wait to pass the board exam and obtain a job. I took over 1 year for that to happen. During that time, I had to go into forebearance with WF. When forebearance was up, I still did n't have the position, and I could n't pay the monthly repayment amount when forebearance was over. I ended up accumulating about 4-5 months of missed pa...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

January 20, 2017 - It 's a bit difficult to pay the - most expensive bills I have with - paycheck, so I was attempting to move due dates with - of my student loan providers. I called Wells Fargo about a week or two before my due date on -/-/-. I spoke to a man and everything seemed to go okay. He told me that there would be no problem with moving my due date to -/-/-. Much like the other provider I had successfully changed dates with, he also stated that I would not have to pay that current month on -/-/- - that I do not owe anything until -/-/-. I asked him a few repeated question...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

January 19, 2017 - As of -/-/- my wife and I had prepaid her Wells Fargo student loan to a point where our next payment due was listed as -/-/-. For two years we continued to receive statements showing our principal balance in the amount of -. What was not disclosed anywhere on the statement was the interest which was accumulating on our balance. Last month we paid off the statement balance of -. When I logged on to the account to verify that the payment had been applied I was somewhat surprised to see a $2100.00 balance representing the interest which had been accumulating over the past 2 year...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

January 19, 2017 - Wells Fargo sold my loan to another provider ( - ), however, they are reporting to the credit report that I have an outstanding charged off balance. Additionally, the account is over 7 years old and should be removed from my credit report. Wells Fargo refuses to address the duplicate information and refuses to remove the outdated accounts....

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

January 19, 2017 - Supposedly I had a private loan with Wells-Fargo, It looks like now they have given that loan to -. But when I look on my credit report it shows that I still owe both Well-Fargo and -. When I called to speak with a representative at - they there was nothing they could do to remove the old loan and to call Well-Fargo. After reaching out to Wells-Fargo they told me they no longer have the loan and there was nothing they could do so I needed to reach out to -. I told the rep that I had already done so and I was told to reach out to them, the Wells-Fargo rep said unfortuantely there wa...

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

January 17, 2017 - I have - private student loans through wells fargo. I pay and have paid each month since the inception of my loans. I often " pre-pay '' or pay early depending on my pay days. I was not aware until today ( some - years later ) that if I pay prior to the issuance of a billing statement that, rather than apply that money towards the monthly amount due and owing, wells fargo instead makes a double payment for the prior month and then shows me delinquent the following month. This has created a snowball effect where I am paying early but because they applied a previous months payment to the p...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

January 17, 2017 - Wells Fargo charged off my student loan in error -/-/-. My payment compliance history was stellar. They ignored my calls about the error until -/-/-. Wells Fargo then requested my cooperation in paying arbitrary amounts over several months necessary for their system to reinstate my account, which I accommodated. Wells Fargo charged my account off again -/-/- and again are ignoring my request for correction. This is damaging my credit again!...

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Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments

January 15, 2017 - Wells Fargo makes it complicated and inconvenient to defer student loans with forbearance if you go back to school. You have to call them for everything unlike federal loans where you can do it online to " maintain '' or " manage '' your account. Unlike federal loans, Wells Fargo is a tedious process which requires signatures from school officials, and such forbearance form does not even guarantee forbearance because you have to continue making payments until the forbearance is approved. In order to get a forbearance because I am going back to school, I have to print the form ( cost time and m...

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

January 10, 2017 - In - and - I began making extra payments on the my loan with Wells Fargo to get ahead of my balance. This resulted in my payment due dates being pushed forward-so at - point I did n't have a payment due for 1 year out. I made a decision in late - to utilize that feature of the pushed forward payment date because I needed the extra cash. It was not a forbearance or income continent loan. My statement indicated that I did n't owe a payment for close to a year and I did n't make the payment. I understood interest would accrue. However, at no point via my statement or a separate letter...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

January 9, 2017 - I have been receiving Wells Fargo billing on a student loan more than 14 days late. I have saved the post marked envelope as proof. The notices fail to show why the payments due increased and fail to show balance of loan. The habitual late mailings appear to maximize Wells Fargo late fees with the absence of transparency. I have faxed a request to negotiate a pay off number and Wells Fargo has refused to define a number via mail, as requested....

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

January 7, 2017 - I have reached out to Wells Fargo many times to try to reduce my monthly payment for my private student loans. They have reviewed my finances two times in the past two years and determined based on my gross income that I can afford the monthly payment. They do not even take into account the other student loans I have or my monthly living expenses. One time I was told that I should get my co-signer to pay if I ca n't pay. When I told the customer service representative that my co-signer could not pay, then he apologized and said he could not do anything for me. I asked to speak to his superviso...

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

January 5, 2017 - Upon graduation, I had went into immediate repayment. I was unemployed at the time. I contacted Wells Fargo about the loan and they said the only thing they could do was I make a - month payment before I could get a - month forbearance. I had - months of unemployment and then when I did finally get a job, it was part-time at minimum wage. I called and went back and forth with Wells Fargo for a couple months when it went back into repayment, unable to get a lower payment or any options for assistance. During that time, I could n't make any payments which put me behind on my loan. I con...

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Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments

January 5, 2017 - I have a private student loan with Wells Fargo that is currently in their collections department. I have tried with great effort to pay on this account and to bring it current. -/-/2016 I applied for a financial hardship forbearance to help reduce or delay my monthly payments and was denied. On -/-/2016 I called and spoke with a Wells Fargo representative ( employee ID # - ) with my concern over my past due amount and monthly payment amount. I asked her what I had to do to bring my account current and be eligible for a forbearance. She told me that if I made three consecutive payments o...

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Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged

January 4, 2017 - I made a payment to Wells Fargo on -/-/2016, and then charged a late fee of $28.00 for not paying the remaining balance of $1.00 ( USD ) for the billing cycle of -/-/2016. You can see the payment and late fee charge on PDF document, " account_history_-/-/2016. '' I would love to borrow from Wells Fargo again, but because of their practices, I am unsure if borrowing from Wells Fargo would be in the best interest to help with pursuing academic achievements, or even attempting to make payments back to Wells Fargo....

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

December 21, 2016 - In - of this year I applied for a student loan consolidation with Wells Fargo to get a lower interest rate. My current loans were already with this bank, I had a good credit score and a cosigner so I figured it would n't be a difficult process. I was wrong. They offered an extremely high interest rate and could not give me an explanation as to why. After filing a complaint with the CFPB, they finally agreed to give me a 1 % discount on the consolidation. However, months later I realized that this is still not affordable for me. These past few months I have depleted my savings trying to pay ...

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Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms

December 9, 2016 - After repeated failed attempts to contact Wells Fargo concerning a duplicate account showing up on my - credit report this issue still has not been resolved. Wells Fargo has reported an account with a minimum monthly payment that exceeds $28000.00 to - and - that I know of. I have attempted to contact Wells Fargo to verify this information and they have refused to contact me. This is related to a loan received for payment to -, Oregon...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

December 6, 2016 - I received a private loan through Wells Fargo in -/-/- for $ - with my brother as the co-signer. When I completed school in -/-/-, my co-signer was in - - bankruptcy with Wells Fargo receiving monthly payments from the - -. During his BK, I did not receive the expected repayment information and rates, so I contacted - about the loan. They advised me that they could not legally contact me or send information about my loan b/c my co-signer was in -. Later in -/-/-, my co-signers BK was resolved. Not a week later, I immediately started receiving harassing and i...

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Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms

December 5, 2016 - Wells Fargo Student Loan : I co-signed for my son 's student loan with Wells Fargo with an adjustable rate. We have been paying on time and even overpaying by a small amount. I wanted to consolidate the two loans to make it easier to pay, but they refused to consolidate even though I have a credit rating in the - 's. I own my home and have over $200000.00 in equity. They said in order to consolidate the two loans, it would be considered a new loan and my debt to income ratio was too high. I assured them I have an excellent repayment history and the only reason it was high is because of th...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

December 5, 2016 - In -, I had - separate Wells Fargo Student loans estimating $18000.00 with different due dates and payment amounts, and then rapidly became an estimate of $49000.00 in - with financial fees to consolidate those - student loans into - payment and due date. I wanted to borrow again from Wells Fargo for -, but this current situation burdens that American Dream, makes it difficult to consider future careers or life goals while trying to find a full-time job, go back to school, and even attempt to pay Wells Fargo back. After reviewing a CFPB article on Wells Fargo 's illegal ...

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Wells Fargo & Company Student loan getting a loan can't qualify for a loan

December 1, 2016 - Our complaint is directed to the possible discriminatory review and decision practices of Wells Fargo. My son originally applied for a loan with Wells a year ago whom he 's had his bank account with for -4 years now & he needed a creditworthy cosigner at which time I applied. We were turned down as my score ( - ) was well below their minimum. Fast forward seven months, I worked on improving my credit score by - points, have had ( as always ) a good paying, stable job, ( my son works 36 hours while remaining a FT student! ) so we should be in great standing yes?! Apparently not good en...

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

November 30, 2016 - My husband and I co-signed - loans through WF when our daughter started college in 2010. We were VERY hesitant about c0-signing, but since the financial aid she was receiving was not enough to cover the cost, we felt like our hands were tied. We were assured it was relatively easy for the student to remove us once she graduated and began repayment. Here we are 6 years later, she dropped out of university, went to a - college, incurring more student loans and left that without a degree. She works for minimum wage, married to a guy who refuses to work, and she has decided that she does n't...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

November 25, 2016 - Hello, my name is - - my reason for contacting you is for 2 reasons. 1 ) Wells Fargo has recently put a negative on our credit history that was in error by them, this HUGE matter is costing us tremendously, not only holding up our refi but may cost us in taking advantage of the recent low interest rates while we wait for them to take off the system. 2 ) - is the - University that our daughter attended and now has a HUGE Private loan from. Our question and concern has been all this time WHY was she not offered and given a Federal Loan when she applied? The loan Dept at - was ve...

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

November 21, 2016 - Wells Fargo charged off my student loan in error two years in a row. I tried to resolve this with Wells Fargo for over a year....

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

November 21, 2016 - Within the first year of my Wells Fargo student loan payment ( - ), I was struggling to pay the monthly amount and had gotten behind. The first month I was unable to make the payment I called before the payment was due to see if they would be able to work with me. I was told I was not eligible to adjust payment based on income and consolidating would make made the monthly payments even greater than I what I was currently paying. I explained my situation, I had just began working after - school and I had over $600.00 in student loan payments ( including government loans ) a month to cov...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

November 11, 2016 - I pulled my credit report to find that ACS/well fargo had transferred my loan. I 've reached out to them several times into late payments that they are reporting that is inaccurate. they stated that they would fix an upadted my account but what they did was add on more late payments and this looks like i am making late payment to them for a loan that is not even services by them..this late payment are incorrect, and i would like them remove from my file and my files updated to show inaccurate info removed the account never had - late payments...

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Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service

November 11, 2016 - I requested a forbearance from Wells Fargo, but was instead sent to collections even though my request was sent in a timely manner. I even spoke to a representative about the situation and was assured I would be put in forbearance well before I reached the 90 day threshold for being sent to collections....

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Wells Fargo & Company Student loan can't repay my loan can't get flexible payment options

November 10, 2016 - Wells Fargo would n't let me consolidate or reduce monthly payments as per my income. They also defaulted - of my - private loans I had with them despite me making partial payments. On a separate occasion I received email notification that someone tried logging in to my account and that my account had been locked. I was forced to call them to re-open it and when I told them about someone other than me trying to access my account they ignored me. Furthermore, they were harassing me for payments while in school around - of 2015. I was never offered a grace period after graduation in -...

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Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged

November 10, 2016 - Hello! My name is - -. I am currently a -. I had originally loan Wells Fargo student loan about $16000.00 -/-/2010 for - University. As of this year, I noticed that my interest rate as increased to about $5000.00, which all together is $21000.00 I own from them now. However, since I was very interested as to why they are already charging me interest while I am -, I personally went to a Wells Fargo local bank to speak with a banker. As I was there, they called the call center for student loan and I spoke to couple of people, but I still felt like I was n't really given a...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

November 8, 2016 - - - - - - - - CA - - -, 2016 RE : Wells Fargo Account # - To Whom It May Concern, I am writing you with numerous concerns that I have with my Wells Fargo " Student Loan '' ( Account - ). About five years ago, I setup a consolidation loan with Wells Fargo for my private student loans. Unfortunately, over the course of the last five years, I 've discovered that this loan does not work like a traditional student loan. Please see my list of concerns on this loan below : This " student loan '' is NOT deferable if I chose to further my education ( pursue my - d...

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

November 7, 2016 - My brother has assumed responsibility for paying this account, and he has made late payments. I have no way of being notified that late payments are due or that they are going to be past due and my credit score is suffering, as they are reporting - lates as of right now....

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Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service

November 7, 2016 - I have a loan with Wells Fargo, they are reporting it 30 days late, when they kept rejecting the payment from the bank. The account I have, has no check, so I am forced to pay it electronic. When I called them they told they have no clue whats going on. I finally paid it over the phone, but they still reported it 30 - days late. Their lack of communication and assistance was horrible. In addition their web site was of no help. It does not work half the time and they give you incomplete information. They do not seem to understand how to help on the phone with these issues. Even my bank - adv...

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

November 5, 2016 - This claim is related to the complaint I filed against Wells Fargo -. Instead of placing the loan in forbearance and removing all the negative damage they had done to my credit as requested they listed it as a charge off. Unbelievable. I think I will be closing the checking and savings accounts I have held there for the last 30 years. Really who needs a bank like that? - too Wells Fargo....

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Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments

November 4, 2016 - My daughter applied for - student loans from the Wells Fargo Student Loan Division to finish her - - at the University - Kentucky. She graduated in - 2016 and took a $ -/hour apprenticeship position with a local Veterinarian while she applied for and awaited acceptance at accredited schools where she could complete a - program and become a Veterinarian herself. Before her first payment towards the - Wells Fargo - loans came due, she applied for continued deferral and was denied. She appealed and was again denied deferral, and was told that she had to make the total ...

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Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service

November 3, 2016 - I sent in - checks to Wells Fargo Educational Financial Services. They only cashed - check and when I called to ask about the status of - check they were less than helpful. The first lady that i spoke to first blamed me for putting - checks into the same envelope.Then after a few minutes of that blame-game, she blamed me saying that i sent the - check to the wrong address ( which is impossible because they were - in the SAME envelope ). I told her how they were - in the same envelope and she continued to blame me. When i asked her how Wells Fargo was going to fix their err...

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

November 2, 2016 - I was going through a bankruptcy and was told by my lawyer that all loan payments were to be put on hold during the proceeding. After the period ended, I was contacted by Wells Fargo that my loans would all be payable in full within 3 days. I scrambled to make the minimum payments to keep my loans from defaulting. Because I was not current, they would not enter into payment arrangements or issue a forbearance because I had n't shown that I was willing to repay, even though prior to the bankruptcy all of my loans were up to date with only occasional late payments. I set up monthly auto payments...

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Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms

November 1, 2016 - I am TRYING to get the original loan documents because : 1. I want to find out WHEN these loans are PAID OFF ( I am under the impression it is a fifteen ( 15 ) year loan and have been told ( docs attached ) of the MINIMUM payment required to PAY OFF these loans ( there are - LOANS ) I NEED to know the following : 1 ). what do I have to pay MONTHLY in order to pay these off. I am currently paying $890.00 total for BOTH loans and need to know the pay off date based on this payment. 2 ) I was told the interest rate would be REDUCED if I had AUTOMATIC MONTHLY PAYMENTS but am getting evidenc...

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Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan

October 28, 2016 - My mother was a co-signer on my Wells Fargo private student loan. My parents claimed bankruptcy. Wells Fargo discovered that my parents claimed bankruptcy and hid my account. I suddenly could n't access my account online. I tried talking to Wells Fargo about it. They would n't talk to me about my account. They would n't tell me how much I still owed. They would n't tell me anything about making payments. All they would tell me is that legally, they could n't discuss my account or collect payments because of my parents bankruptcy. They said that the account would reappear after - years. My p...

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

October 28, 2016 - Wells Fargo continuously calls my mother 's work number every day and leaving messages harassing her for payment....

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Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service

October 28, 2016 - I have been battling with Wells Fargo for years, most recently within the last couple of months. I have been submitting any documentations that I can send to them because my ex-boyfriend took out this loan in my name. This is a fraudulent account. I even have proof that Wells Fargo closed this account on my Credit Reports and then they keep changing the balance. I do not agree with this. They are not organized. The person who most recently handled this case, -. I was informed for over a month that she was a part of the Fraud department. Then she changed it today that she is part of the Reco...

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

October 20, 2016 - I cosigned a loan for my daughter in -, when I had a job. She has not spoken to me in several years now. I did not know that she decided to stop paying her loan in - of - UNTIL Wells Fargo started harassing me non stop. I am now - years old, I was laid off from my job in -. I have not been able to replace a decent income. I have a very limited income now, under $- a year. I have been in touch with W.F. constantly ... to no avail. They refuse to offer me any relief, as I had asked for a modification to either lower the rate or monthly amount.. I have also asked for some amou...

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Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments

October 16, 2016 - I have private student loans with Wells Fargo Bank. I have a full time job that requires me to travel both out of state and out of the country, I had a gap in college attendance last -. Because of that, my student loan payback was scheduled to begin. I enrolled in College - to begin in -, as I have approximately - classes left to complete my - -. In - I spoke with a Wells Fargo representative and was told if I made a payment right then, it would keep my loans out of default and then when my classes started in - my loans would again go into deferment. So I made the pay...

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Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms

October 13, 2016 - I took a private student loan out with - - in -. I was in deferment of this loan until -/-/- due to half time school status. In - - of -, the loan was bought out by Wells Fargo. By - -, I was told that i was already $230.00 past due. I have record of payment for - through - with the request of a forbearance in - -. With no word on forebearance I continued to struggle through payments. However, payment was made in - and - and on - - -, I was defaulted. I worked with them to rehabilitate the loan despite continued hardship and the def...

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Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled

October 10, 2016 - When I first graduated from school, I was not eligible for a grace period, therefore, I was required to pay the loans immediately. I was told that if I wanted to apply for forbearance, I had to pay $100.00 ( $50.00 for each loan ) and I might be eligible. I know it sounds funny but I did not have the money to pay to apply for forbearance. Therefore, the late fees accrue. Later on, I was offered to apply for a forbearance program in which my debt would be cleared, if I made - consecutive payments of a certain amount. Even though the offer was great, at that time, I was underemployed and ...

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