Wells Fargo & Company Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

Wells Fargo & Company Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Maryland

Hello! My name is - -. I am currently a -. I had originally loan Wells Fargo student loan about $16000.00 -/-/2010 for - University. As of this year, I noticed that my interest rate as increased to about $5000.00, which all together is $21000.00 I own from them now. However, since I was very interested as to why they are already charging me interest while I am -, I personally went to a Wells Fargo local bank to speak with a banker. As I was there, they called the call center for student loan and I spoke to couple of people, but I still felt like I was n't really given an answer as to why they are charging me already, if I am still going to school. Please, if I could get some answer and some solutions to my claim, will truly be great. It is very -, first as a single mother, who is looking for a place to rent, but is n't able to find a reasonable one because of how the student loan have decrease my credit score. I will truly appreciate the assist. Thank you - -

Wells Fargo & Company customer in Maryland
Nov 10, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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