Wells Fargo & Company Student Loan Complaint

Wells Fargo & Company Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments Michigan

I have private student loans with Wells Fargo Bank. I have a full time job that requires me to travel both out of state and out of the country, I had a gap in college attendance last -. Because of that, my student loan payback was scheduled to begin. I enrolled in College - to begin in -, as I have approximately - classes left to complete my - -. In - I spoke with a Wells Fargo representative and was told if I made a payment right then, it would keep my loans out of default and then when my classes started in - my loans would again go into deferment. So I made the payment they required to keep my loans out of default. I started school in - and asked my college to send verification to Wells Fargo, as I was instructed to do by the Wells Fargo Representative.


that my loan is in default, and Wells Fargo also reported this to all - credit bureaus, which in turn lowered my credit score from - to -. I have worked hard to maintain a great credit rating by always paying all my bills on time. After receiving notification I have spoken to several Wells Fargo representatives and explained my College 's policy and requested they verify it now as the 4 weeks has passed. They told me there is nothing they can or will do and are proceeding with the defaults. There is no way I can currently begin paying back these loans. I followed what Wells Fargo told me to do and they still continue to process a default. My college has now provided verification of my attendance to Wells Fargo and yet they still refuse to remove the default and restore my credit rating. it is unjust for Wells Fargo Bank to tell me how to resolve this situation and then after I follow exactly what they instructed me to do, they do n't do what they promised to do and instead force me into default ruining my financial future.