Review and Analysis of over 2,772 financial product complaints in Delaware
| Company | Complaints |
|---|---|
| Bank of America | 244 |
| Wells Fargo | 212 |
| Citibank | 180 |
| Equifax | 124 |
| Experian | 122 |
| JPMorgan Chase | 122 |
| M&T Bank | 114 |
| TransUnion | 99 |
| Capital One | 94 |
| Ocwen | 92 |
| PNC Bank | 87 |
| TD Bank | 72 |
| Discover | 58 |
| Nationstar Mortgage | 47 |
| RBS Citizens | 46 |
| GE Capital Retail | 45 |
| Amex | 38 |
| Ditech Financial LLC | 38 |
| Navient | 36 |
| HSBC | 34 |
Receivables Management Corporation Debt collection attempts to collect debt not owed debt was result of identity theft September 12, 2019 - I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.... |
M&T Bank Corporation Bank account or service using a debit or atm card April 4, 2017 - M & t bank customer service Claims a credit card can not be issued without a chip. The card is constantly denied! Poor customer service with -, - and -. Refused give me the president!... |
Experian Credit reporting incorrect information on credit report information is not mine April 1, 2017 - countiue to report fraud accounts disputed with creditor back in - thru - from - # - $4500.00 and Civil judgement - $4500.00 from - - # - this was result of fraud neglected by - to resolve and these needs to removed from credit file... |
Wells Fargo & Company Bank account or service deposits and withdrawals March 31, 2017 - On -/-/2017 a counterfeit check of $490.00 was cashed and that money was removed from my account. I noticed it on -/-/- and called and filed a dispute. They offered no credits or solutions for that amount money from a check that doesnt even look real. Due to the almost $500.00 coming out of my account, i was charged - overdrafts of $35.00 on -/-/2017. At this time i have not received credit for my overdrafts ( -/-/2017 ). From -/-/- to -/-/-, i called in many times. The reason for my repeated phone calls is that nobody could tell me how soon i would get a resoluti... |
Citibank Mortgage loan servicing, payments, escrow account March 26, 2017 - In -/-/2005 I opened a second mortgage with CitiMortgage. The monthly payment was - for a 20 year term. The interest is 7.89 %, which I considered high but figured I could refinance to a lower rate once the home renovations were completed. As the years advanced, I ran right into the housing crisis and the housing values dropped in my neighborhood. As I paid down the second mortgage I on numerous occasions attempted to do a refinance with citmortgage and other institutions. I kept running into the issue that in order to do a cash out refinance to pay off the second, I could not borrow more... |
Experian Credit reporting improper use of my credit report report improperly shared by crc March 26, 2017 - -, CA - - -/-/2017 - -, Oh - -/-/2017 I did not authorize these company that I listed above to run my credit on my credit report due to the law under section 604 of the FCRA they broke the law by sharing my information that i did n't authorize.... |
Experian Credit reporting improper use of my credit report report improperly shared by crc March 26, 2017 - -, DE - - Requested On : -/-/-, -/-/- Inquiry Type : Individual Permissible Purpose : - -, T- - - Requested On : -/-/- Inquiry Type : Individual - -, T- - - Requested On : -/-/- Inquiry Type : Individual - -, DE - - Requested On : -/-/- Inquiry Type : Individual - via - -, DE - - Requested On : -/-/- Inquiry Type : Individual Permissible Purpose : - I did not authorize these company that I listed above to run my credit on my credit report due to the law under section 604 of the FCRA they broke the law ... |
TransUnion Intermediate Holdings, Inc. Credit reporting improper use of my credit report report improperly shared by crc March 26, 2017 - - -, DE - ( - ) - Requested On : -/-/-, -/-/- Inquiry Type : Individual Permissible Purpose : - - - - -, T- - ( - ) - Requested On : -/-/- Inquiry Type : Individual - -, T- - ( - ) - Requested On : -/-/- Inquiry Type : Individual - -, DE - ( - ) - Requested On : -/-/- Inquiry Type : - - via - -, DE - ( - ) - Requested On : -/-/- Inquiry Type : Individual Permissible Purpose : - I did not authorize these company that I listed above to run my credit on my credit report due t... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report personal information March 26, 2017 - ( - ) - ( - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - These number do not belong to me my phone number is -. So the number that is above do not belong to me.... |
Experian Credit reporting incorrect information on credit report personal information March 26, 2017 - - - - -, -, - - -/-/- - - - - - -, - - -/-/- - - - - -, -, - - -/-/- - - - - -, -, - - -/-/- - - - - -, -, - - -/-/- - - -, -, - - These address do not belong to me my address is - - - - - - just like it is listed on my credit report. Anything else other then what I stated above do not belong to me and is not my address.... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status March 26, 2017 - - - -, T- - ( - ) - Account number # - No contract or no signature... |
Experian Credit reporting incorrect information on credit report account status March 25, 2017 - - - - TN, - - Account number # - No contract or no signature... |
Citibank Credit card delinquent account March 21, 2017 - I purchased two dresses from Macy 's totaling $260.00. Bill was due -/-/2017. I returned both dresses on -/-/- for full credit which - out the balance - and with enough time to be reflected on my next bill. But, when the next bill came in there was a Late Fee of $27.00 and a Delinquent account status even though the bill clearly shows full credit of the previous month 's balance. There were NO interest charges -which means their system knows it was paid in full - but still applies a late charge and delinquency. Nothing was owed - the full balance from the previous month was - ... |
Mariner Finance, LLC Consumer Loan taking out the loan or lease March 20, 2017 - Obtained a boat loan from -. During the course of the loan, Mariner Finance bought the loan. Paid off the loan in full over a year ago. Mariner finance refuses to give us the title to the boat and claims that - never gave it to them. We are owed the title upon payment. I am - military and I am unable to do anything with the boat ( to include sell or move it ) without the title. This has been ongoing for more than a year.... |
Army and Air Force Exchange Service Credit card billing disputes March 18, 2017 - I have an Army/Air Force Exchange Service ( AAFES ) credit account that was charged off in -. The only statement I have received with this account was this past -. The charge off amount was $9200.00. In -, my - Federal Tax Return was garnished in the amount of $2700.00. In -, my - Federal Tax Return was garnished in the amount of $3300.00. However, in the statement I received just prior to filing my - tax return stated that there was a total due of $8300.00 and showed interest charged. It also stated that the account was now being handled by -, a debt collector.... |
BYL Collection Services Credit reporting incorrect information on credit report account status March 17, 2017 - - - - pa, - - Account # - no contract or no signature... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status March 17, 2017 - BYL collection services - - PA, - - Account # - no contract or no signature... |
BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt March 17, 2017 - BYL collection services did not provide adequate verification for debt question. No documents were provided showing a contract or signature... |
BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt March 16, 2017 - BYL collection services did not provide adequate verification for debt question. No documents were provided showing contract or signature... |
Experian Credit reporting incorrect information on credit report account status March 16, 2017 - - - pa, - - Account # - no contract and no signature... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status March 16, 2017 - - - -, pa - - Account # - no contract no signature... |
Experian Credit reporting incorrect information on credit report account status March 16, 2017 - - - - - - - - pa, - - Account # - no contract no signature... |
BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt March 16, 2017 - BYl collection services did not provide adequate verification fpor debt question. No documents were provided showing a contract or signature... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status March 16, 2017 - - - - - - - - - Pa, - - Account # - no contract and no signature... |
BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt March 16, 2017 - BYL Collection services did not provide adequate verification for debt question. No documents were provided showing a contract or signature.... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status March 16, 2017 - - - - - - - PA,- - Account # - No contract or no signature... |
Experian Credit reporting incorrect information on credit report account status March 16, 2017 - - - - - - - - -, PA - - Account # - no contract or no signature... |
BYL Collection Services Credit reporting incorrect information on credit report account status March 16, 2017 - - - -, Pa - - Account # - No contract or no signature... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status March 16, 2017 - - - Pa, - - Account # - no contract and no signature... |
BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt March 16, 2017 - BYL collection did not provide adequate verification for debt in question. No documents were provided showing contract or signature... |
BYL Collection Services Credit reporting incorrect information on credit report account status March 16, 2017 - - - - - - -, Pa - - Account # - no contract no signature... |
Experian Credit reporting incorrect information on credit report account status March 16, 2017 - - - - - - - - -, Pa - - Account # - No contract and no signature... |
BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt March 16, 2017 - BYL collection Services debt collection didn '' t verify collection no contract or no signature... |
BYL Collection Services Credit reporting incorrect information on credit report account status March 16, 2017 - - - - - - - - - Pa, - - Account # - no contract or no signature... |
BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt March 16, 2017 - BYL Collection Service account # - did not provide adequate verification for debt in question no documents were provided showing a contract or signature... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report personal information March 16, 2017 - Incorrect information is showing on my credit report far as my address they have -,-, -, -, -,-, -, -, -. but my address is -... |
Experian Credit reporting incorrect information on credit report personal information March 16, 2017 - Incorrect information on credit report far as my Name they have -, -, -. My name is - also they have my address wrong on the report they have - de -, - de -, - del -, - De 1-,- del -,- pa -,- pa -,- de -,- pa -,- pa -, - pa -,- del -,- de -, - de -,- pa -, and my addresss is - De -/-/-.... |
Bank of America Credit card billing statement March 13, 2017 - Bank Americard VISAs charging me for - flight - from - to - which took place -/-/2016 and returned -/-/-. The flight was actually paid for through my - card and the flight taken. Originally I attempted to book this flight on-line through a travel site called -. My Visa card was denied twice by -. I called both Bank Americard which said the card was fine and the travel site which said it was not their problem. Because my trip to - was urgent to visit my - sister, I switched to another on line travel site - and booked the flight using my - card. The bookin... |
The TRAF Group Debt collection cont'd attempts collect debt not owed debt resulted from identity theft March 10, 2017 - I went to - a few years ago for a -. - told me before he can look after me they would need to contact my insurance company and after he get approval of payment his office would call me and schedule a date for me to come in, I payed my copayment, and lefted the office. Two weeks later I receive a phone call from - office with a date and time to come in, I went into the office payed another copayment. They told me my insurance approve my procedure and I do n't have to worry.I taught everything was fine, never heard back anything from the office, nof phone calls or anything. Now two y... |
Wells Fargo & Company Bank account or service account opening, closing, or management March 8, 2017 - Wells Fargo is refusing to use existing info sent them in connection with the Estate of my Aunt, - and her Stock Account # -. On -/-/2017 I sat with W.F. representative -, at -, DE Office, who helped me fill paperwork for Stock ( -. ) sale ( - ), valued at about $ -.Included were Letter of Administration proving Estate establishment, an IRS Employee #, proof of existing Stock Certificate issued by her employee, - , - Medallion Stamps from my bank WSFS, and proper/necessary W.F. Forms. They all were mailed, by courier, that day to W.F. Shareowner Services. On -/-/... |
American Advisors Group Mortgage credit decision / underwriting March 8, 2017 - AAG is actively engaging my husband, -, to enter into an reverse mortgage with the company. I have informed AAG that I ( co owner of house ) have not knowingly applied for a loan with them and that my husband is ill and unfit to enter into any business relationship. - agreed to purge our information from their data base. However, that was not executed and they are actively pursuing a loan with -.... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure February 28, 2017 - I have a several complaints towards this company but this is the newest. I spoke with a " relationship manager '' at Select Portfolio Servicing. As instructed by the correspondence I received almost EVERY day and set up several monthly payments. I just received a check with a letter stating they wo n't accept a partial payment??? I then sent them a message to cancel the -/-/- payment since they 're just going to return it. That was yesterday. Today the payment is attempting to come out of my bank account?? I do n't get it. It 's like one hand does n't know what the other is doing. I am al... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account February 23, 2017 - I was in formed via letter from the mortgage company in - that I no longer needed to pay PMI $27.00. I called the company - as my statement did not reflect the new payment amount. I was told my new payment would be $510.00 and it will take their system a couple of cycles to catch up. It 's - and I 'm about to make my - payment however my statement still does not reflect the new amount. I have been paying $540.00 indicating on the payment stub that $27.00 should be applied to the principle. I called the company today to inquiry and was told they were not applying the funds a... |
Experian Credit reporting incorrect information on credit report reinserted previously deleted info February 17, 2017 - Court of Common Pleas or - improperly placed this item on my credit report as this was included in my bankruptcy and I should not be held liable.... |
Bank of America Credit card identity theft / fraud / embezzlement February 16, 2017 - Fraud charges and temp authorizations on credit card. Called BAC they were no help, hung up, called back and they said call -. Called - they said call you Credit Card company. BAC credit card - has charges on -/-/2017 for $65.00 and -/-/2017 for $40.00. I am a - customer and do not do business with -. Please remove the charges and reissue a new card.... |
Bank of America Credit card closing/cancelling account February 16, 2017 - This is loan that Bank of America should have dismiss because that what they me over 15 years ago. An it still show up on my credit report. It was during time period when the interest rate super seeded the loan on the card an their was no way I could keep up the principal rate an the loan got larger making me unable to pay. Back in 2006 it was to have drop.... |
Experian Credit reporting incorrect information on credit report information is not mine February 15, 2017 - All items on report are not mine.... |
Experian Credit reporting incorrect information on credit report reinserted previously deleted info February 8, 2017 - - - - account # - - - - - - - , Fl - - Account paid in full and was deleted and then reinserted.... |
Citibank Mortgage loan servicing, payments, escrow account February 3, 2017 - This complaint is to blow a little steam and open the CFPB 's eyes to CitiMortgage and their CB reporting. And perhaps CitiMortgage will take a deeper dive into their own CB reporting - perhaps look through the -? For some reason, CitiMortgage has been sending the Consumer Reporting Agencies a -, which has been removing the tradeline from the scoring algorithm calculated by -. I 've NEVER once submitted a Direct Dispute, so no Compliance Condition Code should be on the loan. Compliance Condition Codes are only supposed to be used when a customer submits a Direct. Even if your practi... |
Synchrony Financial Credit card billing disputes January 30, 2017 - Charged interest on $0.00 ( - ) balance.... |
Wells Fargo & Company Credit card transaction issue January 27, 2017 - I purchased tickets for " - '' musical at the - ( - ) on -/-/- in the amount of $330.00 on my Wells Fargo Credit Card. However I thought I selected Saturday instead of Sunday. Immediately ( less than 10 minutes ) after noticing the error, I contacted the vendor on a chat session ( only available form of communication ) and they clearly stated that they have a no refund policy/exchange policy. The only recourse in which they recommended, is that I personally resale the tickets. I then contacted Wells Fargo customer service and clearly explained the aforementioned occurrence. I a... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine January 25, 2017 - There is a judgement from - on my credit file. I never had a collection with -. I contacted the civil court - and provided the court docket number on the file. They had no record of the item. I disputed this with Trans Union and it remains on my file. There may have been some name similarity that put this on my file ... .but if the court does n't have it, how did it stay on the file after I disputed it?... |
Bowen & Associates Recovery, Inc Debt collection cont'd attempts collect debt not owed debt is not mine January 22, 2017 - - - - of Bowen & Associates has called me several times on my cell phone and left voice mails, including to send someone to our home. I am a -. The phone is listed in my name and the voice mails are addressed and intended for me. - - claims our family owed his client monies yet we have confirmed that the alleged, unverified amount is perhaps owed by my father 's employer. Our family does not have any ownership in that company.... |
M&T Bank Corporation Bank account or service deposits and withdrawals January 19, 2017 - I opened a checking account with M & T bank. I am now being charged an overdraft for not using the account for a while. I wonder if the overdraft protection law covers this... |
PayPal Holdings, Inc. Money transfers other service issues January 14, 2017 - Paypal is making it difficult to remove a credit card on file. I added a new card and wanted to remove an old card. I clicked on the remove card option and even after waiting 30 minutes the process has not been completed. This was attempted 3 times -/-/2017 at - est. There is no way to find a phone number to call. Paypal does not want to spend any money on tech support so they hid the customer service number. It is far easier for me to file a complaint with CFPB to get them to do this that should only take a few seconds.... |
Synchrony Financial Credit card sale of account January 12, 2017 - I sent them a letter agreeing to a payment offer of $110.00. On -/-/-, I received a letter saying they have sold the debt on -/-/- to a collection agency named " - - - ''. To top of it all, the debt has been sold for $400.00, which is almost 4 times their initial offer. This is the second time they sell this debt to agencies that have shown patterns of violating FCDPA rules. I need a clear answer as to how to settle this debt based on their initial offer.... |
Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled January 10, 2017 - In - and - I began making extra payments on the my loan with Wells Fargo to get ahead of my balance. This resulted in my payment due dates being pushed forward-so at - point I did n't have a payment due for 1 year out. I made a decision in late - to utilize that feature of the pushed forward payment date because I needed the extra cash. It was not a forbearance or income continent loan. My statement indicated that I did n't owe a payment for close to a year and I did n't make the payment. I understood interest would accrue. However, at no point via my statement or a separate letter... |
Experian Credit reporting incorrect information on credit report account status January 9, 2017 - I paid a debt to - - - in - of 2016. I disputed it as paid with Experian in - of 2016. They did not remove the balance from my file. I have contacted - several times and they claim they will have the item removed. It is still there almost 12 months later.... |
JPMorgan Chase & Co. Credit card rewards January 4, 2017 - I have been an account holder with JPMorgan Chase Bank, N.A., since -/-/- when I applied for the Chase - credit card, a cashback rewards credit card which is popular among young people like myself. After doing extensive research online and considering multiple options for a rewards credit card to open, I settled on the Chase - because of an offer which I found posted on JPMorgan Chase Bank 's website, & lt ; - ;, as well as throughout the internet on various forums. This offer, as stated on Chase 's website, is as follows : " $150.00 Bonus after you spend $500.00 on purchases... |
January 3, 2017 - I got a letter for citi card dated -/-/16. In it they stated I was being issued a refund for " certain expedited payment fees previously paid for making a payment over the phone ''. I have two issues with this. Firstly : 1. there was no statement sent reflecting exact time in question. I do not know if its the rightful amount and 2. if indeed the money I paid was & $14.00, there should be interest compounded on said amount. According to the letter, the time cover - - 2009 to present. Were is the interest on my balance for the past 8 years. if I had owed Citi ( Department Store Na... |