Select Portfolio Servicing, Inc Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Select Portfolio Servicing, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Delaware

I have a several complaints towards this company but this is the newest. I spoke with a " relationship manager '' at Select Portfolio Servicing. As instructed by the correspondence I received almost EVERY day and set up several monthly payments. I just received a check with a letter stating they wo n't accept a partial payment??? I then sent them a message to cancel the -/-/- payment since they 're just going to return it. That was yesterday. Today the payment is attempting to come out of my bank account?? I do n't get it. It 's like one hand does n't know what the other is doing. I am also enclosing the fees they 've charged for supposed " home inspections, '' which I 've never witnessed anyone doing, only that a card was left on my door. This company does n't want to help at all! I 'm attaching one of the letters that have the so=called inspection fees. Why is there so many inspections? I 'm told it 's to make sure the house is occupied. The fact that we live here has NEVER been in dispute and has been confirmed many times with Select Portfolio so fees are wrong.

Select Portfolio Servicing, Inc customer in Delaware
Feb 28, 2017

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Select Portfolio Servicing, IncComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/20170255075100125Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Select Portfolio Servicing, IncLoan modification,collection,foreclosure0.5%96.3%0.1%2.1%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints