Review and analysis of over 824 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 824 official complaints related to Managing the loan or lease. Out of the 824 consumer complaints against Ally Financial Inc., 18% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Ally Financial Inc. Consumer Loan managing the loan or lease April 11, 2017 - Auto loan for a -, Account Number - that was a total loss on -/-/-. There is a GAP insurance problem I have been unable to resolve with Ally Financial. The car was purchased on -/-/-. I am the buyer on the 72 month auto loan and my son - is the co-buyer. Ally claims that GAP insurance does not cover losses if the loan is extended. I never extended the loan, but Ally extended it 5 times, despite me sending them written notification not to extend the loan. Ally claims that the co-buyer can extend the loan without the buyers permission. I dispute that because my written contrac... |
Ally Financial Inc. Consumer Loan managing the loan or lease February 10, 2017 - Hello, I had a Vehicle loan with Ally Financial from - until -. In -, I was suppose to receive a monetary check from them because of a discrimination lawsuit against them. I have contacted them multiple times because I have not received my check. I am in need of assistance to get them to send me my check.... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 27, 2017 - On -/-/- I scheduled a payment online to Ally Bank. I had done one payment for - and then scheduled another payment for - at the same time because I was going to distribute the payment over - different accounts. I went back in and edited the payment back to my original account after receiving my - bonus. I tried logging on -/-/- to check and make sure everything worked out and could not log into my account because Ally was updating their website and no one could access their account online nor were any representatives available from -/-/- through -/-/- because o... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 25, 2017 - NEVER RECEIVED MY CHECK REFERENCE ID - CHECK NO. - AMOUNT $550.00 FROM : ALLY AUTO FINANCE SETTLEMENT... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 24, 2017 - I had to file Bankrupcy and though the - Ally Finical continued collection ativity. After my discharge and having reaffirmed the debt I arranged a payment arrangement to catch up on my past due and remain current. I received a " final demand ; letter '' despite my payment arrangement and I am being threatened with repossession despite thAlly agreeing to the payment arrangement being made and the Bankrupcy and collectiions person telling me that as long as I held to the arrangement this would not happen.... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 20, 2017 - In regards to my closed, paid in full Ally Financial LEASE account. I contacted this company several times regarding an error that was placed on my credit reports. Initially, Ally Financial was reporting this account derogatory information on a account that was in excellent standings. When they corrected the retail account they inaccurately added information on my lease account. I contacted Ally and informed them of their error. This time they removed the lease account from credit report. Note : Ally removed the account not the credit bureaus. A - months later the negative account was added... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 18, 2017 - I returned my leased -. - to the dealer 1 day before the lease expired. The car was in perfect condition inside and out with only - miles. It received a minor fender bender ( dent ) in the left rear fender which I had repaired. It was a excellent repair job and the only repair on the car. Several days after I returned it I received a bill from Ally Financial ( the lessor ) for a charge of $580.00 for excessive wear. They claimed I owed ; $120.00 for previous repair, front bumper previous repair $140.00, right fender dented $160.00, and fender left $110.00 grind M?. All of th... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 17, 2017 - My name - - - I bought a car through Ally Financial Inc. Four years later on - -, 2017, I payed it off. As of today - - I did not received my tittle by mail as stated in the purchase contract, to realize what was happening with my tittle I called to find out that my tittle was sent to a wrong address and now is lost.... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 17, 2017 - I returned a vehicle at the end of a lease agreement. The finance company is now claiming excessive wear of all - tires, and they are now billing me for the cost of - new tires. I dispute the objectiveness of their appraiser and the accuracy of the measurements. The tires were within reasonable wear, and I do n't owe them the cost of replacing the tires.... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 12, 2017 - I finance a car thru Ally Financial on an 8.44 % rate. However, after reviewing my payments and total I believe they 're taking advantage of me and applying all payment to finance charge. I 've spoke to the rep and she has state they forecast charges therefore I must pay that interest. I was never late on this loan always paid as agreed however for 2016 I paid more in finance charge than what was applied to principal. Now I understand a high interest rate most payment would be applied to interest however on an 8.44 % rate my I should n't have paid more in finance charges than towards my princi... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 10, 2017 - I do not even have an account with Ally Financial, however the constantly called my cell phone looking for someone by a different name whom I do not know. After being told numerous times they have the wrong number they continued to call and harass me at all times of day. Even told me I was lying to them. Sometimes I would receive - calls from them at the same time. I attempted to contact corporate offices and was told I would receive a call from someone in a couple days approx - month later, I received a call from a blocked number being allied at - in the morning which is illegal, sta... |
Ally Financial Inc. Consumer Loan managing the loan or lease January 8, 2017 - This company is not being honest with me and is not posting my payments and them they charge me late fees. On - -, 2017 I made a payment of $250.00 and - - -, I was planning to make a payment of $250.00 again. I went to see my acc and they are charging me dishonest late payments and they are not posting my payments on time. I have evidence that - does send my payments on time I when I get pay. My payments are devided in half due to the fact that I get pay twice a month. Now they are charging me late fees when my payments are due every - of the month.... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 29, 2016 - My wife and I have had an auto loan with ALLY Financial for almost 3 years. I pay this loan payment of $1100.00 through - Bill Pay. One time in the past I sent an extra $1000.00 and ALLY applied it to future payments instead of the principal. When I called them about this they told me I had to send in the payment stub or call them to have to payment applied to the principal amount owed. In -/-/- I sent the payment stub with a check for $3100.00 and indicated on the payment stub and the check to apply $2000.00 to the principal. I just received my next bill and the due date is -... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 29, 2016 - Ally Auto has reported a - day late payment for the -/-/2016 payment. The payment was made online -/-/2016 on the -/-/- day. I have asked Ally to review and correct and had no response. Below is the online confirmation of the payment made -/-/2016 : print View details : Make a Payment Account Account Number Login Date/Time Requested By Transaction Date/Time ( ET ) - - -/-/2016, - am thomasgirard -/-/2016, - am Note : Transaction Date/Time shown is Eastern Time Zone Payment Confirmation Number : - Payment Type : online Total Amount Paid : $370.00 Payment D... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 28, 2016 - Ally Financials need to spelled my name right. Which is - Also, I have been send a reminder notice of payment when I still have until - to pay my bill. I personally call at the beginning of the loan and request for my due date to be move from the - of every month to the - of every month. I get paid on a Bi-Weekly basis and the payment is set automaticly for it to go on -/-/2016 and a payment of $300.00 has been set. I do not understand why this company is harrassing me so much when I have always paid like this. I do n't understand why they are charging me so many late fees when... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 28, 2016 - I keep receiving late charges on my auto loan monthly even if I send in an amount over what is owed on the loan. $6.00 is being charged every month and I get a separate statement for late charges and one for my regular payment. The company is Ally Financial. Here 's an example- My monthly payment due is $300.00. Statement total was $390.00 which included a $66.00 past due total and a $24.00 late fee. I paid a total of $500.00 which should have covered everything. $430.00 was applied to unpaid balance and $68.00 was applied to finance charge. No money was applied to the late cha... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 24, 2016 - The bank listed in this report continiously calls my parents landline telephone number. My parents landline has NEVER been given to this bank nor has it ever been authorized for them to call.... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 23, 2016 - Ally Financial is claiming my mother and I owe a debt with their company but I have requested in writing and verbally to them to send a debt validation, to be able to validate the debt.According to the Fair Debt Collection Practices Act, I am allowed as the consumer to ask for a audit certification of debt entry which they already have refused me. I have spoken to a lot of people in their company, and now they are giving me the run around and when I requested this information they illegally put the car into repossession. The car has not been repossessed at this time, but they are threaten to t... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 21, 2016 - - - - email -- I am writing to these person to get my mother 's check from the settlement with Ally. She was promised - in a letter and no one deposited the money in her autoloan, mother sent the next payment minus the - promised and this company kept on charging her late fees every month to the point she is soooo behind. I helped her fill out a form on - or -, we have a copy and they were ( ally ) supposed to give her that money in her loan. Anyway, she is still paying an exhorbitant amount in interest more than anyone can go to pay for a car loan, this has ruin... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 21, 2016 - THIS COMPANY DOES NOT LISTEN. I HAVE SAID TO PLEASE NOT CONTACT MY FAMILY, RELATIVES, ETC. AND THEY STILL DO. THIS IS EMBARRASSING AND CONTINUES TO OCCUR.... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 21, 2016 - I financed a vehicle through Ally Financial in 2016. I made my first payment on -/-/2016 which was not due until -/-/2016. In addition to the scheduled payment I made an additional payment to be applied to principal. However, the additional payments keep getting applied to the future monthly payment instead of the principal balance. I 've called Ally and spoken to customer service and a manager. Each time I get assured that the account will be updated and that future excess payments will be applied to principal. However, this is not occurring, I have to keep calling each month to make sure... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 7, 2016 - This car was a total loss -/-/-. The pay off was $18000.00 - paid $16000.00 - paid $580.00 - paid $520.00 - paid $510.00 - paid $260.00 Add everything paid comes up to $18000.00 That would leave $310.00 left to pay. I have tried to talk to customer service several times to see way my bill is $830.00. I would like to get this resolved and paid if you could help me understand the difference between my calculations and yours. I would also like to know way you waited until -/-/- to send a letter to - to cancel and get payment from them.... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 1, 2016 - I 'm making on-time payments and I 'm in good standing but I 'm not receiving any type of credit score increase for making on-time payments... |
Ally Financial Inc. Consumer Loan managing the loan or lease November 26, 2016 - My car was repossessed in - 2016. When I called Ally to find out how much it would cost to have the car returned to me, I was told that it would cost $1500.00, and specifically told that this included the - payment, and applied as follows : - thru - payment - $ - - payment 377.81+ Late fee - $1500.00. Ally now says that I 'm late on my - payment because they applied $400.00 to the Redemption Center. I 'm complaining because it was never disclosed to me about the Redemption Center fee, and because I did not follow the instructions to have the money wired to them, b... |
Ally Financial Inc. Consumer Loan managing the loan or lease November 24, 2016 - I had a lease with Ally Bank. - - of -, - sent me a notice that I could get my lease pulled forward 4 months and they would pay for it. I agreed to this arrangement. I then bought a car from them. Two weeks later I had $270.00 taken from the account set up to pay the lease to Ally. I immediately called them and asked them to return the money to my account. They told me I would have to get my bank to send the proper paper work to have them return the money. I called my bank. They told me to have them put the money back. After an hour and a half of talking to both banks my bank sai... |
Ally Financial Inc. Consumer Loan managing the loan or lease November 22, 2016 - I had a lease with Ally Financial for a 2012 -. The lease payments were made in a timely manner and the vehicle was returned. There was damage and that was paid timely. There arose a dispute about the return of headphones with the vehicle in the amount of $110.00. That dispute continued for months with correspondence being exchanged. Eventually it wasnt worth it so the balance was paid. Ally reports now the $640.00 was charged off, while at the same time saying that the account is paid in full. The charge off is affecting my credit. I have disputed it with - but they have denied it b... |
Ally Financial Inc. Consumer Loan managing the loan or lease November 21, 2016 - I received my settlement check from Ally Auto Finance Settlement Department dated -/-/2016 and made a forward of address in -/-/2016. Not knowing why it was n't forwarded. I called -/-/2016 to request a replacement being that check - expired -/-/2016. I have been separated from my husband since -/-/2016 and have not been at the address on the check since. When I called, there were n't even able to suggest how to go about receiving the funds that are due to me. Please advise... |
Ally Financial Inc. Consumer Loan managing the loan or lease October 5, 2016 - The vehicle loan was paid off -/-/2016. They reporting on all - credit bureaus as derogatory. Which causing my credit score to go down.... |
Ally Financial Inc. Consumer Loan managing the loan or lease September 30, 2016 - At lease end, I turned in my leased - - -, through Ally Bank, to the - dealer. It was a 39 month lease and the car was was is very good condition with leads than - miles on it. Prior to turn in the dealer manager and I throuroughly examined it and estimated repair costs for scratches and I decided to turn it in as is. When Ally sent the the repair bill, it included a dent that myself nor the body shop manager saw, I washed waxed and went over the car with extreme care and there was no dent. I called Ally to complain and was told a rep would ( and did ) contact me. The rep said ... |
Ally Financial Inc. Consumer Loan managing the loan or lease September 16, 2016 - I leased a vehicle from Ally Finanical. I never missed a payment, nor was I every even late with a payment. At lease-end, I was told I the vehicle inspection would occur at a later date and I would be informed of the findings. Due to the inability of the company to inspect my vehicle at the time that I was returning the vehicle, I was not able to correct one small issue with the return, the charger was not in the vehicle. In fact, I was not notified until I received a bill for the charger. I had returned the vehicle days before my required date, therefore, if the inspection had occurred in a t... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 31, 2016 - I co-signed on a car loan with my son and he purchased full coverage on the vehicle including gap insurance. He was involved in an accident and the car was totaled per geico insurance company. The bank was named as additional insured and at all times was kept in the loop.As you know insurance companys take time to process claims and it was taking longer than usual and the bank was not co-operating with the insurance comapny which my son should have taken care of this and he didnt. To make a long story short the insurance company paid the bank and the gap insurance company requested information... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 31, 2016 - This is an extension of the complain # -. I opened a vehicle loan with Ally Financial in -. All payments to the loan were made on time and setup for electronic debit and processed out my checking account via ACH. I paid off the loan in the exact same manner and called to let them know I was selling the vehicle and needed to expedite the title. I was immediately told that is not possible-they do n't make exceptions. Then I was told it would be 10 days before my title was sent. I was promised it would be mailed out on -/-/- which was a Saturday so I questioned that being a weekend... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 23, 2016 - I leased a 2003 Chevy Malibu from Ally Bank. The lease was for a three year period and - miles. Upon returning the vehicle at the designated time at lease end and dealership, it was inspected by the dealer and found to have normal wear and no damage to either the interior or exterior and approx. - under in allotted mileage. Ally Bank was notified of the return. The car remained at the dealership for an undetermine amount of time until a bank representative was sent to do an inspection. This inspection also noted normal wear with the exception of a so called crack in the side of driver 's... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 16, 2016 - I traded in a truck, and the dealership delayed the payoff to Ally, therefore Ally, charged late fees and negatively reported to credit bureau.... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 13, 2016 - I paid my auto loan off in full via the lenders website by submitting an online payment which processed via ACH out of my checking account. Two days later I inquired as to when I would get the title and Ally - informed me that it is " company policy '' that there is a holding period of ten days before they would release the title and then it would take 3-5 days to mail. That is a TWO week waiting period on my title when I paid in full. I would understand if I had written a personal check that there would be a clearing timeframe, but an ACH is an immediate payment. How is it legal for them t... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 11, 2016 - 1. I purchased - insurance that was suggested by Ally Financial, however, my vehicle was not covered entirely by this insurance and now I have a charged off account on my credit reports. 2. I may have a collection account on my credit reports because the - insurance I paid for did not cover the gap between the purchase price or amount owed on loan and the value paid out by both the insurance company and the - insurance company.... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 4, 2016 - I received a settlement check from my ally car financing company The check was deposited and it bounced in my account for amount of $430.00 When I called to complain they said to send them proof because on there end it was cashed Which I submitted forms and every time I call them I get new reference new worker and no end result just that check is coming... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 4, 2016 - I had an existing loan with Ally Bank with a remaining balance. I traded the vehicle in and financed the new vehicle through a different bank. The balance with Ally Bank was cleared when I completed my trade in on -/-/2016. Ally Bank then took an automatic payment on -/-/2016 from my checking account on file with them, even though the remaining balance on the loan was - with - scheduled payments, per their website. When I called them, they stated I should have called them to cancel auto pay for my loan with a - balance remaining. There is no option to unenroll from autop... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 2, 2016 - - - ( my former boyfriend ) had an auto loan through Ally Auto. I have made all of the payments and have a notarized document statement indicating title of the vehicle - purchased will be transferred into my name once the loan was paid in full. The vehicle we purchased was in an auto accident on -/-/-, resulting in the loan being paid off in full in -. - and I have made multiple attempts to request Ally Auto to send a lien release letter or card but the only thing they have sent is a letter confirming loan being paid in full. The MN Dept. of Motor Vehicle will not allow the... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 2, 2016 - Although I make payments, but not always on time I am still harassed by ally auto. I receive about 3 phone calls a day. I just made a payment 3 days ago and yet they still call me non stop. I do n't know what to do to make it stop... |
Ally Financial Inc. Consumer Loan managing the loan or lease August 1, 2016 - I was financed through Ally Financial for my -/-/- auto loan from -/-/--/-/- when my loan was paid off. throughout the agreement I made monthly payments by my due date on the - or by the 10 day grace period which is the -. At one point when I didnt make a payment by the due date or the grace period Ally third party called me over 100 times with in that month at all times of the day. after the 1st call, I made payment arrangements that apparently was not updated into their system because they kept calling. After maybe the 20th call I informed them that I had made payment a... |
Ally Financial Inc. Consumer Loan managing the loan or lease July 26, 2016 - In - of 2015, I ( my son ) returned a Buick Enclave that i had leased in -, Delaware at - - -. Ally Financial was the banking organization utilized by the Dealership. The lease had expired in - 2015. Turnover of the car to the dealership went well. The car was physically inspected by employees of the car dealership and found to be in acceptable condition-no damage. All financial aspects were found to be acceptable and no additional payments were due. Three months later the bank, Ally Financial, threatened to repossess the car since the lease payments had not been paid. We e... |
Ally Financial Inc. Consumer Loan managing the loan or lease July 25, 2016 - I leased a - Jeep Cherokee through Ally Bank on - -, -. The Capitalized Cost Reduction, as shown on the lease contract, was $7000.00. The Adjusted Capitalized Cost at the beginning of the lease, and the total amount financed by Ally Bank, was $26000.00. On - -, - the vehicle was stolen and was later recovered with damages. The vehicle was then taken to - - in - - to be repaired. On - -, -, the vehicle was involved in a fire at - - and was deemed a total loss. The lease contract clearly defines the Unamortized Capital Cost of the vehicle a... |
Ally Financial Inc. Consumer Loan managing the loan or lease July 25, 2016 - I returned a lease car to Ally Financial / - dealer on time after 3 years in excellent condition and low mileage. Always on time with payments. I received $1300.00 bill for excess wear which are completely unfounded and fabricated. They did not give me a chance to fix what-ever they claim and did not inspect the car while we were present. They do not respond to my letter disputing the charges and say " either you pay or else ''. This practice is absolutely unethical and as far as I am concerned a consumer fraud. I also plan to file a claim with the Attorney General Office as well as filin... |
Ally Financial Inc. Consumer Loan managing the loan or lease July 10, 2016 - - - - - Ally bank is a blatant liar. The letter she submitted dated " - -, - '' is a complete fabrication, it was created in the same time frame as her letter dated " - -, - ''. I have attached the actual correspondence that I received from Ally dated " - -, -. ' This document can easily be validated by the barcoding, - - left that off the " suddenly discovered '' letter she back dated. If you read the real letter from - - of last year, it 's obvious that no further communication is needed or expected. The - letters she submitted as my " f... |
Ally Financial Inc. Consumer Loan managing the loan or lease July 8, 2016 - Received - statement with an amount due that was - - - less than the - payment of - ). I Payed the - amount and thought the lesser amount was due to a tax rate change. I did not receive a - bill however I payed the account on time, paying the same - that I was billed for in -. In -, I received a collections call from Ally, saying I owed -. I attempted to state the above to the representative however, the individual only wanted to focus on the -. I payed the - after the call was ended on-line that day. I placed a call to Ally to inquire and the represen... |
Ally Financial Inc. Consumer Loan managing the loan or lease July 6, 2016 - Ally Bank defrauded and short changed me by sending a refund for less than what it should have been for a vehicle extended warranty contract. Ally bank not only deducted money for the warranty contract that was never used but instead of charging me $25.00 cancellation fees, it charged $50.00 instead. This is fraud and I am sure that there are other unsuspecting consumers that are being defrauded by Ally Bank.... |
Ally Financial Inc. Consumer Loan managing the loan or lease July 6, 2016 - I leased a vehicle through Ally Financial. Immediately upon leasing the vehicle I turned on the auto pay feature through Ally 's website to play the bill in full every month, Subsequent to that, the sales tax increased, increasing the amount due on the bill. However, Ally never informed me of the increase nor changed the amount the automatic payment feature offered by their website paid. So now, a year and a half later when I am getting ready to turn the vehicle in, I am finally informed that their is a past due balance. Ally will not give me any information on any penalties or interest charge... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 17, 2016 - I am a - Veteran. On - -, - I had Total - to repair an issue I 've had since I was - to - in -. Before my -, I contact Ally Financial to work out an arrangement so that I would not go delinquent on my car loan. I was not given any options to prevent this from happening. As I was unable to work and I had to wait for the VA to approve my Temporary total - for my -, I was unable to make a payment. I contacted them again once I was able to make a payment and was then able to make a payment arrangement, however, because of Ally 's unwillingness to help before that p... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 16, 2016 - I leased a - - - from Ally Auto. At the end of the lease, I opted for the buyout option. At Ally 's direction, I secured financing and sent payment to them for the buyout amount, they deposited the funds. A couple weeks later they called me and advised they made an error and illegally sold me the - as they are not licensed in the State of Florida to sell cars and they would have to reverse the transaction. They sent the funds back to my credit union. Afterwards they instructed me to take the vehicle to a local dealer in Florida. At the dealership, we decided to lease a newer vehicl... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 16, 2016 - I purchased a Truck from - - - in - - ... they procured my financing through Ally financial. I have never heard of this company and their logo is purple so getting a call from an unknown company asking you for $800.00 you would be a little wary. Calling - - various times only left me with numerous " I 'll let you know who your loan is through '' not real answers ... not an actual name, account number, nothing. I sent $250.00 to test the company first. Seemed to check out so I sent the remaining payment. They break down payments as the following : Date Payment Amount De... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 14, 2016 - yes i have a car loan out with ally.on my credit reports does not show im makng on time car payments??? like too know whynot???? should show on - reports... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 11, 2016 - Our vehicle is financed through Ally Financial. Ally is already known for giving higher interest rates to minorities. They have been under hot water for this act. Ally is now practicing the act of REPORTING FALSE CREDIT REPORT INFORMATION. We made a complaint through - once before and the issue was resolved. After a few months the issue is happening again. They are reporting us being late before our payment is due. Example : Our payments are due at the end of the month - - ... ..Ally is already reporting - late!!! How is that possible? It is - -! Each month it is the same thi... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 10, 2016 - Ally Financial is reporting me as being late on -, - and - 2016. I have made my payments on time. I know I had late payments in the past but I have done everything I could to ensure I pay on time. This has to be an error in the system.... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 9, 2016 - This is a follow up to a previous complaint against Ally Bank. I had taken out a car loan on a - Cadillac Escalade through GMAC, at some pint to loan was assumed by Ally Bank. The loan was paid in full and I received clear title from GMAC. Ally claimed that I still owed them over $4000.00 and made negative reports to the credit bureaus. After my last complaint, they sent me a letter stating they would remove all negative reports ( see attached letter ). They also generated a - stating I need to claim the " write-off '' on my - taxes. I do not. They are still showing on my credit as ... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 6, 2016 - yes i was able too get a defred car payment - month from ally bank/my regular payment was - a month??? they told me i could pay late fee which was half my car payment????? thry exstented my contract from - 2018 too - 2018???? i dont feel they gave me much of a break??? deffred mean skip the whole payment?????? they charged me late fee??? which is half my car payment?????? im hoping too get late feee credit too my account on next months payment??? -... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 6, 2016 - Back on Sunday - - - our leased auto was totaled in a car accident. Our insurance company paid the monies owed on the lease. According to an investigation by the State of New Jersey Department of Insurance Division of Insurance Consumer Protection Services Dated - - -. " The driver of the vehicle that pulled out directly in front of us was found to be - liable for the accident and damages sustained due to his failure to yield the right of way of traffic. '' It also appears that you have GAP insurance on your lease so you would not have incurred any additional fees. '' On -... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 2, 2016 - I am a - American I have been treated wrongly be Ally auto loans I have made - payments to this company and they have added - of extra fees amd late charges the currently have my vehicle out for repossession and say that I have only made - payments and the rest of my money goes to there extra finance charges they sent people to my residence at - and beat on my garage doors and make threats to me and my wife this company is very unprofessional and greedy I call in and no one can explain all these extra charges I can never get my account current because of everything they add in t... |
Ally Financial Inc. Consumer Loan managing the loan or lease June 2, 2016 - I contacted Ally Financial on -/-/- about the fact they were reporting ( 2 ) 30 day lates on my - and - Report dated - and - yet they were reporting - 30 day late on my - Report dated -. I never had a 30 day late on the account from - when opened until - when traded and paid off. I was told by Ally that it would take them - 5 days to get it corrected. I called them back on -/-/- and they stated I was told incorrectly and that it would take at least 30 days to get a response. They changed the - Bureau on -/-/- to reflect - late paym... |
Ally Financial Inc. Consumer Loan managing the loan or lease May 28, 2016 - I have a car loan with Ally financial since -/-/- never late on any payments. My car was a total loss due to flooding that occurred on -/-/- and auto insurance total the car the following week. I called Ally I explain the rep my car was total loss " what do I need to do '' she mention that I needed to contact my insurance. I specifically ask about the payments and she stated car was total so the insurance will contact them, My payment was due on -/-/-. Ally Reported my account to the credit bureau as delinquent. I called Ally multiple times from the collections departmen... |