Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle loan Managing the loan or lease New York

This company is not being honest with me and is not posting my payments and them they charge me late fees. On - -, 2017 I made a payment of $250.00 and - - -, I was planning to make a payment of $250.00 again. I went to see my acc and they are charging me dishonest late payments and they are not posting my payments on time. I have evidence that - does send my payments on time I when I get pay. My payments are devided in half due to the fact that I get pay twice a month. Now they are charging me late fees when my payments are due every - of the month.

Ally Financial Inc. customer in New York
Jan 08, 2017

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Ally Financial Inc.Complaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20174/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ally Financial Inc.Managing the loan or lease1.2%73.3%10.2%7.5%0.4%0.7%6.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
corporatefinance@ally.com
P.O. Box 380901
Bloomington MN 55438

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