Ally Financial Inc. Consumer Loan Complaint

Ally Financial Inc. Consumer Loan department,

Vehicle loan Managing the loan or lease North Carolina

I keep receiving late charges on my auto loan monthly even if I send in an amount over what is owed on the loan. $6.00 is being charged every month and I get a separate statement for late charges and one for my regular payment. The company is Ally Financial. Here 's an example- My monthly payment due is $300.00. Statement total was $390.00 which included a $66.00 past due total and a $24.00 late fee. I paid a total of $500.00 which should have covered everything. $430.00 was applied to unpaid balance and $68.00 was applied to finance charge. No money was applied to the late charge but then I get another statement/letter saying I still owe $27.00 in unpaid late charges. I feel like I 'm being robbed here. Can you help me out?