Ally Financial Inc. Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle lease Managing the loan or lease California

I returned a lease car to Ally Financial / - dealer on time after 3 years in excellent condition and low mileage. Always on time with payments. I received $1300.00 bill for excess wear which are completely unfounded and fabricated. They did not give me a chance to fix what-ever they claim and did not inspect the car while we were present. They do not respond to my letter disputing the charges and say " either you pay or else ''. This practice is absolutely unethical and as far as I am concerned a consumer fraud. I also plan to file a claim with the Attorney General Office as well as filing a complaint with the Small Claims court. I would really appreciate it very much for any help or advise in this matter. Best Regards, - -. ( - ) -

Ally Financial Inc. customer in California
Jul 25, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with monetary relief

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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