Ally Financial Inc. Consumer Loan department,
Vehicle lease Managing the loan or lease California
I returned a lease car to Ally Financial / - dealer on time after 3 years in excellent condition and low mileage. Always on time with payments. I received $1300.00 bill for excess wear which are completely unfounded and fabricated. They did not give me a chance to fix what-ever they claim and did not inspect the car while we were present. They do not respond to my letter disputing the charges and say " either you pay or else ''. This practice is absolutely unethical and as far as I am concerned a consumer fraud. I also plan to file a claim with the Attorney General Office as well as filing a complaint with the Small Claims court. I would really appreciate it very much for any help or advise in this matter. Best Regards, - -. ( - ) -
Ally Financial Inc. customer in California
Jul 25, 2016
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.ally.com |
| Phone | 704-444-7824 |
| [email protected] | |
| Address | P.O. Box 380901 Bloomington MN 55438 |
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