Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle loan Managing the loan or lease Arizona

I finance a car thru Ally Financial on an 8.44 % rate. However, after reviewing my payments and total I believe they 're taking advantage of me and applying all payment to finance charge. I 've spoke to the rep and she has state they forecast charges therefore I must pay that interest. I was never late on this loan always paid as agreed however for 2016 I paid more in finance charge than what was applied to principal. Now I understand a high interest rate most payment would be applied to interest however on an 8.44 % rate my I should n't have paid more in finance charges than towards my principal. No one can explain this. I feel taken advantage of as a minority an - - Male. I have giving more money towards my payments to pay off early but none of my payments where applied to principal but to interest. I feel abused in this situation.

Ally Financial Inc. customer in Arizona
Jan 12, 2017

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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