Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle loan Managing the loan or lease California

I do not even have an account with Ally Financial, however the constantly called my cell phone looking for someone by a different name whom I do not know. After being told numerous times they have the wrong number they continued to call and harass me at all times of day. Even told me I was lying to them. Sometimes I would receive - calls from them at the same time. I attempted to contact corporate offices and was told I would receive a call from someone in a couple days approx - month later, I received a call from a blocked number being allied at - in the morning which is illegal, stating they had no record of any calls made to me. Of course this is after I threatened to file a report. They refuse to provide any contact to the legal department and although I have cell phone records of all calls they have deleted all records on their side in a coverup attempt.

Ally Financial Inc. customer in California
Jan 10, 2017

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

Consumer disputes how Ally Financial Inc. handled their complaint

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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