Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle loan Managing the loan or lease Louisiana

1. I purchased - insurance that was suggested by Ally Financial, however, my vehicle was not covered entirely by this insurance and now I have a charged off account on my credit reports. 2. I may have a collection account on my credit reports because the - insurance I paid for did not cover the gap between the purchase price or amount owed on loan and the value paid out by both the insurance company and the - insurance company.

Ally Financial Inc. customer in Louisiana
Aug 11, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Ally Financial Inc.Complaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20174/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ally Financial Inc.Managing the loan or lease1.2%73.3%10.2%7.5%0.4%0.7%6.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
corporatefinance@ally.com
P.O. Box 380901
Bloomington MN 55438

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