Navient Solutions, Inc. Can'T Repay My Loan Complaints

Review and analysis of over 163 complaints against Navient Solutions, Inc.

Navient Solutions, Inc. consumers have reported over 163 official complaints related to Can't repay my loan. Out of the 163 consumer complaints against Navient Solutions, Inc., 18% were disputed by the consumer (i.e. the consumer was not happy with how Navient Solutions, Inc. responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Navient Solutions, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Can'T Repay My Loan Consumer Complaints


Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

December 14, 2016 - I risk being in default of my private student loan with Navient and they will not adjust the payment to relieve me of undue hardship. My current interest only private student loan repayment loan has expired and I can not pay the new monthly amount that Navient requests. I have no more discretionary income to pay them. I have reported to Navient that I will default if they do not adjust the payment terms. Navient 's solution was to adjust the interest rate which still leaves me with a monthly payment that exceeds my monthly descretionary income amount. On -/-/16 account manager at Navient...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

December 14, 2016 - My current private loan payment is too high ( around $310.00 per month. Some loans as high as 11 % interest rate! ) and they will not let me go into a reduced rate repayment program because I have a co-signer who refuses to cooperate. Instead I have to attempt to make this payment that I can not make and they will not accept a smaller monthly payment....

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

December 13, 2016 - Navient called my mother in law 's phone number about my student loan debt when she is located in Hawaii and it was - there and when I told the loan provider not to call again, she ( - - - ) informed me that she had " called a lot of numbers that day looking for '' me. I told her she broke the Fair Debt Collection Practices Act as she had called a number in Hawaii and she told me that she had not as my loan is past due. She also informed me at the end of the call- which did not end well- that she will continue to call even though I told her not to call anymore....

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 17, 2016 - I have - separate student loans, - federal and - private. I 'm have paid & gt ; $500.00 a month for 10 years and still have $ -. I have had financial difficulties at the moment and was making partial payments. I have been getting calls every hour everyday from Navient. I have asked many times for a payment reduction but they will not work with me. It 's very hard to be a single female trying to work, pay rent and all other bills and have no help from - Loans. I have already paid the loan amount and more but they wo n't work with me and are now harassing me all day....

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 17, 2016 - Needing other payment options besides $460.00 a month, on top of navient saying my ffelp loans arent covered under dtr...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 16, 2016 - Short-term forebearance. Lasts around 3 months, then calls about 3-4 times a day. Unwilling to lower payment amount. School closed down. Was essentially strong-armed into taking only private loans as the financial aid advisors told me I could n't qualify for any other financial aid. Was made to renew every semester with the claim " you do n't sign it, you ca n't continue/graduate '' Did n't receive diploma until loans were paid, even after graduation. Was told I could n't get forebearance, then told I could. Non-stop calls once forebearance/deferment ends...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

November 15, 2016 - I was a victim of predatory lending at - - - - and am being harassed by Navient and - for over $260000.00 in student loans. - was never able to finish my degree as they never told me that they were in financial trouble, were unable to retain the -. When they were ready to file for bankruptcy, they sold their non-profit college to - which was a for profit college. They did not request permission to sell the non-profit college to a for profit business, which requires approval of the Attorney General. They did this behind the AG 's back and it was too late to unwind the ...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 11, 2016 - Name : - Loan Company : Navient over the last - years I have been making my payments on time. I got laid off - weeks ago, the company ( navient ) claims that they can not provide me with any relief even though I 'm unemployed. Then I asked them to lower my payment and put me in some sort of program, to do that they say they must speak to my cosigners, these people are elderly, my - is dealing with my - -, my - is dealing with a theft and robbery, my - is on a fix income older lady. They are asking to speak to them during these difficult times. I understand business, but...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 9, 2016 - Hello, I received private loans in total of about - from -. I pay my monthly bill, which ranges from - dollars over the decade. Majority of my pay goes to interest, so if i pay -, - goes to interest and only - goes to principal. 10 years later, i now owe -. There is no end in sight. This does not seem right and they will not reduce my payments or interests to help me pay off my debt. Can you help me?...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

November 6, 2016 - To whom it may concern, From -, I attended - a private college in - no longer in operation. I have -. I have federal and private student loans. My issues today are the private loans serviced by Navient. Recipients of private loans have no legal protection or recourse when attempting to negotiate a more favorable interest or payment plan. We are basically indentured servants to a system that enjoys protections that no other creditor is given. We can not discharge the debt in court. We can not ask for a change in terms or avail ourselves of the same options as Federal loans. There ar...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 4, 2016 - I graduated from the - of -. When I graduated in -/-/2008 the housing the market crashed jobs were slim to none to come by. I did manage to find freelance work to make ends meet. I was struggling to pay my student loans. When - - sold to Navient the rates changed on my loans as high as 7.25 % variable rates. I called Navient and they agreed I could pay interest only payments at $400.00 a month. I struggled for the past 12 years making these payments and yet my loan balance grew greater. I had to give up my apartment and move in with my sister. I had to stop my car insurance be...

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

November 1, 2016 - In an attempt to mitigate any sort of credit issue, I called Navient Student loans ( with whom I have private and federal loans with ). I recently lost my job, and was attempting to put my loans into forbearance or deferment. Navient charges $50.00 per loan for a 3 month Forbearance period. For the - loans in my name, that was a total of $150.00. It is $150.00 of which I dont have at the moment due to my loss of employment. Prior to this, I had always made my payments on time. If by some happenstance, I were to need more time, I would need to pay an additional $150.00 to extend out ...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 1, 2016 - I am currently - in -. My salary is - before tax and my rent is $1400.00. This is not including utilities, transportation, and food. I have spoken to Navient about private student loans to make a plan to pay them off. I told Navient my salary and expenses and committed to paying $ -/month until my salary increases. I spoke to Navient representatives several times regarding my willingness to work with them. However, Navient was persistent in that they did not want $75.00 they wanted & gt ; $300.00 a month that I simply did not have. The representatives became belligerent even ...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

November 1, 2016 - I went to - - and told them that I only wanted federal loans. - - acknowledged that they would not take out any private loans ; however, they did. I did not find out that I had a private loan until - -/Naivent began to collect. I am unable to afford the high minimum high interest rate. Whenever I would speak to Navient they would tell me there are options available to me for repayment. When I ask about the options they state that I do not qualify for any of them and that I need to pay in full. Even when meeting my minimum payments it was all going towards interest. When I ...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 1, 2016 - I am -. I have been struggle to meet the payments since I have - job that I have been working and still struggle to make the full payment. I have call and it take long time because I was using the relay operator....

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

October 31, 2016 - I have asked Navient ( formerly - - ) to grant some sort of physical hardship delay or understand that I have had multiple - since I graduated. The requests have been denied over and over and now Navient is telling us they are moving the load to a debt collector. I am unemployed with a - year old child to care for, they do not care and simply keep calling for payment when we 've explained it 's not possible. I have no options according to Navient....

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

October 28, 2016 - I graduated -/-/-. I have not yet found employment. I am also in the process of filing for - ( due to many physical and mental ailments ). Navient, formerly - -, will not work with me to - monthly payments affordable. They are choking my families finances. We are not able to keep up with all our bills and pay these astronomical student loan payments....

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

October 28, 2016 - I borrowed from then -, now Navient, a total of about $8000.00 in - separate loans. This is on top of my federal loans that I currently had to put in to forbearance. The loans were all to cover on-campus housing expenses, transportation costs, and supplies for school. At the time, I had no other options and was forced to have my father co-sign on all - loans. I do not feel I was properly prepared to take these loans out and did not anticipate how aggressive the repayment terms would be. I am now almost - payments behind and have done voluntarily forbearance twice, with a signific...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

October 27, 2016 - I have several loans with Navient ( former - - ). I am so thankful to them for helping achieve my dreams of having a - and - - -. However, when I graduated college I could not find a job in my field. Even if I did I would still not be able to pay my over $900.00 a month student loan repayment. My co-signer who was once a close uncle of mine, is now berated with calls because I can not pay my loans. When I was completely honest with the Customer of Advocacy Department they revealed that because my uncle makes enough money he can pay them, and there are no other options. The...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

September 2, 2016 - Pioneer Credit Recovery sent a garnishment order to my employer before send me a notification or an income driven repayment plan according to the law. this put my family in a extreme economic hardship since we can not afford to pay our rent or put food on the table. I am living at my present address for over 11 years. please help....

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

July 6, 2016 - My complaint is genuine. I 've sent in a forbearance payment which was - dollars for - signature loans to this cover up - - now Navient student loan company. Some staff member did not follow through what was submitted. I 've contacted the better bureau business about the company as well. The Navient feedback was a fraudulent submission. As as of now they did n't keep they word regarding the terms and conditions which were complied in the letter. They continue to call everyday using fraudulent out of state numbers which is very harassing after the company knows I am unemployed....

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

July 5, 2016 - I cosigned a private student loan for my sister. She used it for lawyers as she was getting divorced. She never used the funds for college. I went into bankruptcy and they refused to discharge this loan even though it was n't federally guaranteed and the monies were not used for educational expenses. I 'm out of bankruptcy now and all of my student loans are suddenly under Navient along with my sister 's loan. I 'd like to discharge them all....

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

June 29, 2016 - - - - - - - - LA- - - -, 2015 Navient - - - -, - - Re : Request to lower my monthly payment for Acct # - RE : Graduated Repayment Plan Dear Navient : I am writing to appeal the decision of denial for graduated repayments. You send me option for graduated payment plans and deny the plan the same day from the correspondence that was sent to me! How can I possibly pay you $1200.00 dollars per month, and I do n't even make that amount! I have asked several times to work with me! I am willing to start repaying my loan, but I can not realisti...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

June 29, 2016 - I contacted Navinet to gain advisement for the repayment options of the current standing of my loan. I have made my payments faithfully since the original date of - -. Please note my intention is only to resolve my debts. My last payment of - was made on - - -. Shortly before that payment was automatically withdrawn I was contacted stating that my loan amount would be increased to 2 % which is beyond what I can afford at this time. I was told it was the only option I had and therefore no payment has been set up for -/-/- or - -. During my call to try to resol...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

June 9, 2016 - Dear Cfpb, I would first like to thank you for taking the time to read my complaint. I currently have a student with Navient which I have paid on time for almost 6 years. The interest rate is terrible and my balance is not going anywhere this is a crime they charge 13.24 % for a student loan! I called them and they said they can not do anything to lower it because I make too much money. I tried refinancing this with - other lenders and the denied me that I do not make enough. I feel there is no way out of this. I do not mind paying the loan but when all I am doing is paying mostly interest ...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

June 8, 2016 - I have roughly $ - of Student Loan debt, $ - of which is Private through Navient. All of my loans are cosigned by my - year old grandmother who lives on Social Security benefits month to month and makes a yearly income of - - ( she dips into savings every year ). My mother has cosigned - of these loans for $11000.00. She too makes little ( she works for - - ) and is currently fighting a foreclosure suit on our childhood home ( my dad passed away in 2012 but prior to his passing, he took out a home equity loan for $140000.00 - now my mom is stuck with this loan, even th...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

June 7, 2016 - My load was sold to Navient from - -, who I was providing payments too up until I was laid off. I explained repeatedly that I was laid off to those that CONTINUOUSLY called and stated the same situation over and over agin. I was laid off, and could not provide any payments. They had no solution in regards to the situation and I had exhausted for deferment that they offered. I was laid off for close to 24 months. Needless to say, I did regain full time employment. Unfortunately my loan had defaulted. I spoke with the same manager, who then stated I had to pay everything in full or face ...

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

June 6, 2016 - My loans with - - was transferred to Navient, since they came on with this company been a calling asking for some type of financial assistance, whether its forbearance, deferment, or income base payments, everyone gives you a different response and now my loans is 4 months late effecting my credit while other lenders have been of assistance. The representatives are rude, they continue to transfer to - rep to another rep to another with no one who can give you consistent answer, its overwhelming and unfair to the consumer...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 31, 2016 - I cosigned for a private student loan -/-/- for my brothers wife. They split up soon after and divorced -/-/-. She has paid the loan and been behind on payments as well. The loan has gone from - - to Navient. It 's has been - years. She had also put the loan in deferment, I believe for 2 years .This I did n't know about until recently. She is grossly behind on her payments and Navient is coming after me. My credit score has taken a nose dive. I had excellent credit - now to -. I should of been released from this mess along time ago. The divorce alone should of been eno...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 27, 2016 - I had to resign from a very stressful job - - as a - - - woman due to the health issues it was causing me : I had - twice in a 6 month period and was -. Acording to my doctor, I 'm - because of the - and a - that has been plagued with injuries. I was on a low repayment with 1 % interest on private student loans from Navient, but that plan ended 7 months after my resignation. Despite the fact I am -, I am making less than half ( if I am lucky ) than the year before, - pay for health insurance and my expensive perscriptions losing money on the property I was r...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 25, 2016 - Shortly after I - with my - in - 2015 I was contacted about the repayment process of my loans. My private loans are through Navient. The monthly payment was n't affordable ( still is n't ) by any means. I 've contacted them weekly to discuss any options that I may have. I was told that I could n't get a forebearance unless my loans were paid current. By this point I could n't even begin to make my account current. I provided them income verification and have done server all other steps to try to resolve my account. But I 've been told there is nothing they can do. Upon, further lookin...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 25, 2016 - This is my daughters student loan that I co-signed 10 years ago. - of us forgot this and when she quite paying, Navient started calling me. I have called them and proposed a payoff amount to - -, Senior Collections Mgr. at -. I have worked out the payoff deal with my credit card and it is a time sensitive offer which I have relayed in the several voicemails that I have left for - -. I have received no response. I have left another voicemail today requesting that she call me back and simply let me know she is working on this. Late this afternoon I received another collection e...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 23, 2016 - I have been trying for the last several months to get Navient to address my account. I have offered the best i can afford. They have accepted twice and each time have failed to instate the program. They are now charging me late fees. They will not comply with their agreements....

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 20, 2016 - Navient is my private loan provider. I returned to school in -/-/- to pursue a - degree while quitting my job. While I was able to defer payments on my private loan while in school, I quickly lost any kind of protection once I completed my degree -/-/-. I have been going through a protracted interviewing process with a handful of opportunities in the public and private sector and have otherwise been struggling while working as a consultant. My earnings for - were low enough to allow me to qualify for Medicaid, but this does not factor into my dealings with Navient. Despite havi...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 20, 2016 - I called Navient on -/-/2016 to put my private student signature loans on forbearance because of unemployment and was told to call on -/-/2016 - five days after the due date for the student - loans. I called today ( -/-/2016 ) and the woman who first helped me put me on hold and the call was dropped after 5 minutes. I call back and got a man who said my loans were up-to-date and I did n't need to request a forbearance until the -. I told him that I wanted to do it because it 's pass the due date and I see payments were coming due. Then all of a sudden, the call disconne...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 19, 2016 - The school financial advisor told us ( me and my parent ) that the loan we were agreeing to was private but explained it as though it had the same terms as a federal loan. Repayment started as I was in school and the payments were graduated. After the payments got too high I tried to apply for different payment options, but was told that because of the type of loan I signed, I could n't qualify for different payment options. I paid for -, $50.00 forbearances ( the limit for the life line of the loan ). The loan defaulted almost 20 payments ago. Although the loan defaulted, my parent has b...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 18, 2016 - In 1999, at - years old, I enrolled in a - - - program at - - - University with an income of $0.00. To pay for college my parents and I applied for student loans and received the full amount of student aid available to us at the time. This was not enough to cover the funds therefore we also took out " Signature '' loans from - -, which have been sold to different groups over the years and are now serviced by Navient. I have - separate loans with interest rates of ( 8.5 % - - loans, 3.5 % - - loans, 4.75 % - - loan ) and owe a total of $31000.00. My to...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 14, 2016 - I called to reapply for the Rate Reduction Program today. I first spoke with a woman named -, who transferred me to her supervisor, -, who eventually transferred me to a man named -. Between these - people, I was not able to reach a monthly payment amount that I can afford. Last year when I went through this process, the person I spoke to wanted to raise my interest rate from 1 % to 3 % despite my cosigner and me struggling to make ends meet at the 1 % interest rate. This person suggested I find ways to cut back on monthly expenses such as on food. I asked him if it is a company p...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 13, 2016 - I would like an audit of all the funds that I have paid into - - n/k/a Navient, especially on how they calculate interest. By my simple math, I have paid $15000.00 since -/-/11 on a loan that only totals $30000.00 and I have not seen the principle balance go down not once. How can this much interest be charged and calculated so crazily. I do n't trust Navient 's math and I would like to see how they calculate my interest so that even though I have paid $15000.00 over the past 5 years, my loan balance refuses to budge. I have a car, with higher interest rate than my student lo...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 13, 2016 - I received a 2 % percent raise at my job and my husband 's received an annual raise as well. Because of the increase in our income, we were denied a payment plan through Navient because we have disposable income ( $300.00 a month ). We recently purchased a house so that we could invest in our future and move out of an apartment and were told that, regardless of our monthly rent payment becoming almost doubling for our mortgage, I was still told that they could n't help me lower my payment ( which equates to half of our mortgage ). The suggested that I have a bank buy out my loans and renegot...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 12, 2016 - I had about - in student loan debt with navient. I recently consolidated with the federal government on all loans except - private loans totaling -. Since it appeared my private loans were close to repayment, my monthly payments spiked drastically and I am not able to pay them on top of my consolidated loan payments with -. My loan payments went from $80.00 to $400.00 after I consolidated. They wo n't stretch out my repayment term. When I tried to lower my payments, they said no. When I asked for a forbearance, they refused as well. They wo n't lower the interest, they wo n't d...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 12, 2016 - I have private loans with Navient ( - - ). I 'm a -, - with medical issues, working part time as a -, not what I went to school for!!! I have been making payments or been in some type program that " offers lowered payments '', and they automatically take money out of my account ( BIGGEST MISTAKE EVER ), payments were taken out that I did n't authorize. So I then had to open a new account and got behind on payments. The phone started ringing off the hook, they started at - every morning and continued till -. They called and harassed my co signers at home and their place of ...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 11, 2016 - Co-borrower on - private student loan and the debt is past due. I have made several attempts with the lender to adjust the payment amount but they wont do it. I sent a cease and desist letter to the lender to stop all calls unless they were taking a specific action on the accounts. They are still calling after receiving my letter. They called on -/-/2016 at - - from - and I told them I had a cease on all calls. They said they can continue to call. They called again on -/-/2016 at - - from - and they were told to cease all calls because the letter is on file. ...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 11, 2016 - One of my largest loans is $30000.00 that I took out in 2009 with a variable interest rate of 13.5 % this is without a consigner. This is the largest out of the $87000.00 I owe without interest.. Now I must go back to school to try and get a job so I can try and pay off my debt before I die. I am unable to consolidate any of my private student loans because of the insanely high interest rate and my income is all tip based ( hard to guarantee how much I will make in the years to come ). I would love to get a job with the degree that I currently have but can not do so because minimum wage wo...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 10, 2016 - I was set up on a financial assistance program in - due to financial hardships due to changing jobs. I then found out that I was canceled due to the representative setting my payments up as an ACH transaction as opposed to a purchase. I received numerous collection calls after this was set up and this was the only way I knew that my account was changed from a positive to negative standing. I then called and spoke to a supervisor to get this set up again in -. I come to find out today, 5-10, that I was cancelled per a rep. named -. - told me that " the head manager '' declined me, n...

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

May 9, 2016 - I called navient to inforn then I 'm unable to make payments due to financial problems. I asked them since I contacted them if they could stop calling my co signer who is elderly. They told me even though I spoke to them they would not stop calling. I told them that was harassment, and that by law once contact is made thsy ca n't keep calling. They disagreed and tild me that were going to call until they had payment or payment arrangements. I told them at this time myself and cosigner are - financial hardships....

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 9, 2016 - Over the past six years, I have been serving in the - -. Prior to enlisting, I attended -, where I paid for my schooling by taking out student loans. My father had lost his job during - and was -. I could n't believe how easy and quick it was to get a check in the mail from Navient ( - - ). Literally, a six-minute application and a week later, I had instant money. No questions asked. Even though I had no credit history, no employment, and most of the time, no co-signer, Navient threw money at me. I now know this is immoral and predatory. I saw - - as a means of comfo...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 5, 2016 - In my private student loan there are multiple issues. 1 ) I have a student loan with Navient and I have reason to believe that they are doubling on my rates to keep me behind in my loan. I requested the original loan documents on - of -, - of -, - - and just recently - - -. I have yet to receive any documents for the specific account I am talking about. 2 ) I believe they have changed the initial interest rate and are charging an excessive amount of late fees while approving a forbearance and allowing me to not pay down on my loan while it accrues interest. 3 ) ...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 4, 2016 - I have - federal loans, - - - loans and - Navient loans. My payment with Navient, alone, is $480.00. I have contacted them on numerous occasions in an effort to have this payment lowered. I have other student loans I am making payments on besides this. My father is the co-signer. After numerous conversations and providing them with the requested financial information, I was told the payment could not be reduced because my father had excellent credit. Navient told me that my father is responsible for the note as much as I am. I do not agree with this. That is not the role of th...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

May 4, 2016 - I have had this loan since - of 2008. Which I had gotten through - -, consequently Navient bought the loan. I 've just discovered that I am being charged an interest rate of 35 %. My loan documents show I should be charged an interest rate of 11 %. If I had not been loan sharked this loan would have been paid off years ago. The initial loan was for $3500.00 plus interest. I am also not getting correspondence from the company but they are harassing my co-signer with letters and phone calls monthly. He has to email me the letter they keep sending him. I 've enclosed a copy. I do not ...

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

May 3, 2016 - Beginning when I was an --year-old university student, I took out - -, now known as Navient subsidized and unsubsidized student loans and later a " - '' loan worth over - between - and - - which was more than twice as much as I earned working my way through college - so that I could attend the University -. It 's a relatively affordable school, but due to the fact that I was raised by a struggling single mother and my job at a - paid only $- per hour, I still needed money to make ends meet. I had no idea that, without a cosigner, I 'd end up with credit card-lik...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

May 2, 2016 - For years and years payments were made to Sallie Mae for my student loans. The Balance did NOTHING! At one point I decided I needed to go on an interest based repayment for over $600.00 a month. During this time my loan collected nearly $5000.00 dollar in interest! My payments were $1100.00 a month. I would make a payment and then on my next billing cycle the balance on the principle would be $1000.00 higher then the month before after making a payment of over $1100.00. When I would call I would spend hours on the phone with hours of that on hold and receive no answers for any of my ...

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

April 29, 2016 - I have been unemployed for three months now and lost my unemployment benefits. It could take three weeks or lose them totally. I was asking for a short deferment on my loans so I can get a job and start repaying my loans. I was 30 days behind on a loan and called them for help in this matter. On - -, I spoke with Navient about getting help to resolve this issue. I was told that they would help me if my co-signer was not able to help. Navient spoke with my co-signer and since she is on a fixed income, she could not help. A week later I received a call from Navient saying that I need to ma...

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

April 28, 2016 - I 'm having a problem with Navient private loan -. I 've submitted - - application to have this loan discharge because I do n't have any income. To no avail they continue to decline my request. I had no problems getting my Federal loans - but -Navient private suggests that I become delinquent rather work out a plan. I 've recently ask if they could defer my payment for a year are so until I have - income. ...

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

April 27, 2016 - I am currently dealing with Navient in regards to my Private Student Loans. I am unable to make the necessary payment for the loans, and my deferral time on the private loans, which was 48 months has passed. I called Navient prior to the loans hitting a default status to see if another type of deferment could be offered to me, and they said no. After exhaustive research I did on my own, I did locate a deferment that my private loans were eligible for and that was an - deferment loan. To make sure the private loans were eligible, I called Navient and spoke to the non-collection side ( as the...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

April 27, 2016 - I obtained a loan thru Navient previously known as - -. The loan is no longer available, but it was originally called a Tuition Answer loan. I have all my documents but I borrowed $5400.00 back on -/-/-. Not sure what happened between -/-/- and -/-/- but my loan increased to $10000.00. I was having financial difficulties and was not able to pay the loan on time and was behind and they finally worked out a payment with me -/-/-. Right now as of today the documents state that I will have repaid - by the time I pay this loan off which is RIDICOULOUS!!! That is...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

April 27, 2016 - -/-/- I received a - - Tuition Answer Student Loan in the amount of $20000.00. I am listed as the Student Borrower/Co-Signer of the loan. I completed - school in -/-/- ( A long time I know ) and then went to graduate school. I utilized forbearance and in-school deferment options all I could but during my 2nd year of - school I received notice that I no longer qualified for assistance and would need to start paying my loan immediately. The monthly loan amount was more than $400.00 per month and as a - student with a salary of only $5800.00 a year this was a strugg...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

April 25, 2016 - This is regarding Navient. I have two complaints against them ; 1 ) they misled me on late fees, 2 ) they will not offer flexible payment options even though I told them my income varies week to week as a -, and that in the - I am unemployed, as - are not salaried like -. I was put into a Rate Reduction Program from -. I was told I can pick my own payment dates, I picked the end of every month as the due date. I gave them my bank account number so the payment is debited every month at the end of the month. When I logged into my account online I see that I was consistently charg...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

April 23, 2016 - On approximately - -, -, I received a letter from Navient, informing me that a private student loan I have would be due for repayment. I contacted Navient, to inform them that I was still attending school and they told me I just needed a letter from my current school, informing them of my in-school status. I provided the letter, and called Navient again to confirm they received the letter, and was told I was now on in school deferment. A week later I called to verify, and was told once again, I was on deferment. I then received a letter stating I was denied my in school deferment, so ...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

April 20, 2016 - I have contacted Navient in regards to lowing the amount to allow me to repay my student loans. I only make $40000.00 which then taxes, health insurance, and child care is then deducted. The only payment that they are seeking is - per month and this does not include my federal loans. I am unsure what I should do next. ...

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