Navient Solutions, Inc. Student Loan Complaint

Navient Solutions, Inc. Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options Virginia

Over the past six years, I have been serving in the - -. Prior to enlisting, I attended -, where I paid for my schooling by taking out student loans. My father had lost his job during - and was -. I could n't believe how easy and quick it was to get a check in the mail from Navient ( - - ). Literally, a six-minute application and a week later, I had instant money. No questions asked. Even though I had no credit history, no employment, and most of the time, no co-signer, Navient threw money at me. I now know this is immoral and predatory. I saw - - as a means of comfort, knowing that I could focus on my education, and even help out my parents at times. I had no idea what I was getting into long term. Since joining the -, I have made great headway by saving and paying off large loans, reducing my interest rates with SCRA, and living on a very tight budget. When I got married two years ago, those attempts were compounded, and as a family, we saved and paid off even


My wife 's name is -. - -. She has worked very hard all of her life to become -. She even earned a - at - -. Her first job in our marriage was with a - that we both found -, she also was paid a healthy salary of $ -/year. However, due to the uncertainty of our upcoming military move ( - ) and an unforeseen reassignment due to my wife 's medical condition, my wife sacrificed her dream job to follow me. She has since been rehired as a - for - -, dealing with - on a daily basis. Her new salary is less than half of what she originally made. However, this job will end with our - to - -, T- in - 2016. Leaving her with no employment openings or opportunities in her field of expertise. -. - months after arriving at - -, our current student debt payment ( $ -/month interest-only payments ), will skyrocket to over $ -/month when the interest-only payment schedule ends. Due to my wife 's salary reduction, we have not been able to pay off as much as originally planned. This jump in payment will put us in severe financial hardship. Even if - is able to secure a low-paying job, we will not be able to pay our bills. I am asking for help. Please help my marriage and my family. I am very afraid that if our current situation continues any longer, my marriage may fall apart. I want to serve our country as well as my wife, but this financial situation makes it impossible. I also want to know what my rights are as a U.S. Serviceman, to help stand up against this student loan corporation. With part of our financial burden alleviated, I have no doubt that our health will improve, our marriage will strengthen, hope will return to our lives, and I can carry on with the mission. Navient has been uncooperative, I have exhausted my - resources, and I do n't know where to turn. Please help save our family. Thank you for your time and consideration