Navient Solutions, Inc. Student Loan Complaint

Navient Solutions, Inc. Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments Kansas

Beginning when I was an --year-old university student, I took out - -, now known as Navient subsidized and unsubsidized student loans and later a " - '' loan worth over - between - and - - which was more than twice as much as I earned working my way through college - so that I could attend the University -. It 's a relatively affordable school, but due to the fact that I was raised by a struggling single mother and my job at a - paid only $- per hour, I still needed money to make ends meet. I had no idea that, without a cosigner, I 'd end up with credit card-like interest rates, amongst a multitude of other problems. After taking time off from school to work and save money, I earned my - - in -. After graduation I accepted a job working for a -. Eleven short months later I lost my job when the -. Entry-level jobs had dried up and I could n't even get a job at a local retail store. I was on unemployment making $- a week for four months. So, with limited ( after rent, utilities, car payment


Navient 's collectors called me up to 10 times per day, even on weekends and holidays. I spoke to one representative asking them about my options and the only option Navient offered me to avoid default and subsequent financial ruin was to pay a $150.00 fee every three months to put my loans in " forbearance ''. But interest would still have continued to accrue. I filled out the paperwork and sent in my first $50.00 check because at - a week that was even a stretch. I have the carbon copy of that check but it was never cashed on their side and still says pending through my bank. My forbearance paperwork was never processed. I 've asked them to open my case and they deny any wrongdoing. Since this time, I 've been back to work for nearly a year and making all payments on time but those - " missed '' payments, because they did n't process my request, have wrecked my credit and have the potential to haunt me for the next seven years, preventing me from buying a new home, leasing a car or getting a job - at least, with one of the 60 % of employers who check your credit before they hire you. I will continue to make my monthly payments to them but I want those - missed payments removed from my credit so I can have a financial future again.