Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Can't repay my loan can't decrease my monthly payments

Navient Solutions, Inc. Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments California

I have been trying for the last several months to get Navient to address my account. I have offered the best i can afford. They have accepted twice and each time have failed to instate the program. They are now charging me late fees. They will not comply with their agreements.

Navient Solutions, Inc. customer in California
May 23, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

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