Ally Financial Inc. Problems When You Are Unable To Pay Complaints

Review and analysis of over 292 complaints against Ally Financial Inc.

Ally Financial Inc. consumers have reported over 292 official complaints related to Problems when you are unable to pay. Out of the 292 consumer complaints against Ally Financial Inc., 16% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.

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New Problems When You Are Unable To Pay Consumer Complaints


ALLY FINANCIAL INC. Consumer Loan problems when you are unable to pay

April 21, 2017 - Purchased a - - - . Went through a divorce. I could n't pay thet the amount of - a month on - income. They repo the vehicle, sold it a a auction ( which they sold it for way less than what we owed. Now, Ally financial recovery asset wants me to pay - . What a joke....

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 15, 2017 - ALLY AUTO illegally repossessed my car after entering into a verbal agreement ( superceding the written contract ) not do so. I performed as agreed. ALLY fraudulently entered into the contract with full knowledge they had no intention of honoring it.. Additionally, ALLY through its deception refuses to acknowledge $1800.00 paid to them via - ( per their direction ), illegally inflating their financial records. - - the CEO being aware of the situation, he assigned my " issue '' to the 'Executive Customer Service Team '. ALLY has used 15 days so far, failed to return the vehicle, cor...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 10, 2017 - I had a car repossessed on or about -/-/-. The auto loan and title belonged to Ally Financial Bank. -/-/-, I requested from Ally Financial Bank a copy of the " Notice of Intent To Sell Motor Vehicle '' AND the Receipt of Sale by Auction. They told me to call the " Recovery Team '' which I did and they had no idea what I was talking about because Ally Financial Bank owned the Auto Title ( Pink Slip ), the Recovery Dept does not hold Auction Sale Receipts, and that auto loan dept. should have given me the Auction Bill of Sale copy upon my request. A second phone call to Ally telling th...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 10, 2017 - We purchased a vehicle in -/-/-. The financing was done through Ally Financial. i was - in the - until -/-/-. In -/-/- we moved back to -. We updated Ally numerous times with our new address and phone numbers. In - Ally repossessed the vehicle from our current address in - but continued to send letters to -. Because of that we never got any notification of anything. Once Ally sold the car, we never got a notice of deficiency. Now Ally has us in collections which should be illegal because we never had a chance to rectify the situation or even were aware of what ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

January 25, 2017 - E-EMPT PROPERTY ( AUTOMOBILE ) WAS INADVERTANTLY INCLUDED IN DISCHARGE OF CHAPTER - BANKRUPTCY ON - - 2015. THE AUTO LOAN WAS PAID CURRENT UP UNTIL THE DATE OF FILING THE BANKRUPTCY FOR REASONS UNRELATED TO THE AUTO LOAN. UPON DISCOVERING THE AUTO LOAN WAS DISCHARGED IN ERROR, I CONTACTED ALLY FOR RESOLUTION AND WAS KINDLY REQUESTED TO SURRENDER THE VEHICLE AS PART OF THE BANKRUPTCY REQUIREMENTS. I SURRENDERED THE VEHICLE AS REQUESTED. RECENTLY I HAVE DISCOVERED A CONTINUED INACCURACY OF INFORMATION ON ALL THREE OF THE MAJOR CREDIT REPORTING AGENCIES FROM ALLY FINANCIAL WITH REGARD TO...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

January 20, 2017 - Where do i start. I called ally spoke to - people before actually speaking to a rude supervisor- After asking - - is her employee number she claimed to be a supervisor- When i asked her why her employees put me on a hold for more than 15 mins after advising me they will be back in 1 minute. They are already violating. I will be placing a compliant to the cfpb for poor collection practices. I was on the phone for over 1 hour. One person in the company is saying i am past due on my account. They transfer me to collections i wait another 10 mins i speak with the collections representativ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 27, 2016 - My wife and I purchased a - - in - - with Ally Financial holding the lien. We recently experienced severe issues with the car and it is not longer safe to drive. We can not afford to make repairs or payments on the car and - - or - we said to just take the car from the dealership and to we letting them repo the car. We gave all the contact information over. Since that time we have gotten calls everyday demanding we speak to them and they are denying any record of our call about the voluntary repo. In addition we had tried to adjust the terms of the loan on multiple occas...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 23, 2016 - We had a loan with Ally. While my husband was - - military and - Ally illegally repossessed our vehicle without trying to assist us with making payments. They violated federal laws that protect service members while -....

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 16, 2016 - I have not been able to resolve an issue with Ally Financial car loan and I would like it removed as it 's reporting to the - and negatively affecting me...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 3, 2016 - On - -, - at - - repossessed my - - - under the direction of - - . When I called ally I was redirected to the accounting department. There I spoke to - - In the accounting department. She advised me. Ally wanted my exsize taxes early. They did not want to wait until the end of the lease, and since they could not legally hit my credit ; they held my payments for ten days, and rejected them. If I wanted to retain my vehicle I had to pay the excise taxes and the cost of repossession. When I reminded - - of my lease agreement, section - paragraph -, ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

November 29, 2016 - We purchased a vehicle from Ally Finicial and we got behind on the payments, they repoed it once we paid all fees and went got it back and few months later the same thing happened but both times telling us they had rolled payment to the end of the term, -/-/2014 got behind again tried tried to work it out they would n't take anything less than - - We were told they took possession of the car back they would sale it at an auction deduct that amount from the balance and send us a letter letting us know how much vehicle sold for at auction and what our balance would be! They have never he...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

October 1, 2016 - There is debt in my name for a former auto loan. The debt is with Ally Bank. This creditor gave my personal information to an unauthorized third party over the phone. They did not try to verify my information ( social security number, address, DOB or even my name. ) The creditor then gave all of my personal information and information about the debt to a third party....

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

July 25, 2016 - I was recently dismissed from bankruptcy we notified Ally financial and requested a work out plan because I want to keep my vehicle. We spoke with - in the skip dept. Friday - -, 2016. He stated the account was still under bankruptcy and requested we fax over documents to start the negotiation. We fax the requested documents. He also stated the vehicle would not be reposed and I would keep my vehicle. My vehicle was reposed this afternoon - -, 2016. I have not received a demand letter for payment or correspondence stating Ally was requesting the vehicle to be picked up. - gav...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

July 10, 2016 - Case number : -. This is a follow up complaint to the Case number - sumbmitted to CFPB on -/-/2016 - Here a summary of Complaint ( Ally Financial has continue to list incorrect and incomplete information on my credit file, I have disputed this account several times with - credit reporting agency Ally financial has continue to list incorrect and incomplete. For example date of first delinquency and date of major delinquency is incorrect with is making the negative account stay on my credit file longer ). As of today -/-/2016 the account has not been corrected and still reported as ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

July 5, 2016 - I financed with ally in -/-/- and paid of my car in -/-/-. I have another friend who is white and has bad credit history then mine was offered less interest and lesser payments while I payed them like - on interest just in - months. That is ridicules. Also they gave me an interest percentage of - percent on that car. After all this overcharge I refinanced with them again and due to some financial hardship I was unable to pay my installemnt - month and they have this program that allows you to extend payments due to anykind of hardship if you have paid - payments on tim...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

June 16, 2016 - Requested Ally a car loan company not to contact my husband at his job. Also emailed them to stop calling my husband at his job. He is not permitted to get calls at work. I asked and sent an email to have it stopped....

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

June 7, 2016 - Originally I leased my Dodge Charger from Ally financial the terms seemed pretty reasonable. That is when Ally stopped being customer friendly. I had gone through a financial tough spot in 2013, I was in constant contact with Ally about the payments making sure the lines of communication were up and payments were being made in a timely fashion. After I has sent in close to $2000.00 towards my lease payments, Ally had my car repossesed out of my driveway!! I was in complete shock, thinking that Ally was a reputible company. NOT SO! When I finally got a customer service manager on the line, s...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

May 30, 2016 - Today is -/-/-. I have had 4 phone calls from Ally Financial today. I am only 9 days late on my payment at this time. There are days that Ally will call me up to 6 times a day. They also call before -! ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

May 28, 2016 - ALLY Financial continues to report an old, disputed account from a divorce dispute dating back to -/-/- to -. They sustained no loss when the vehicle was sold and the account paid in full and as a courtesy to a good ALLY/GMAC customer dating back to -/-/-, I simply want this account deleted as it is not a valid picture of my credit worthiness....

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

May 18, 2016 - I have a DO NOT CALL on my file with Ally Financial. I received a Call from a representative who is assigned to my account. He must have realized afterwards of his mistake their was no message left. I called back spoke to a very pleasant representative named - - I immediately told her I received a call. She advised me it clearly is marked on my account DO NOT CALL. She did n't try to sugar coat it or make any excuses. She apologized for that being done. As she knows this was a clear violation of FAIR DEBT COLLECTION PRACTICE ACT. She asked me if I would like to speak to the representativ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

May 9, 2016 - I am well aware that I fell behind on my car payments and do not need someone to tell me repeatedly about the damage it does to my credit, etc ... I am an educated person and do not appreciate condescension. I explained to my car loan company that, as a freelancer, I had the worst - of my career and fell behind on all my bills for 2 months. I told them now that I was working steadily again that I would make a large payment, and I complied with that. Then I told them that I knew I was falling behind again and owed some more, but that I would need until mid-May before I could bring myself, at...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

April 29, 2016 - auto loan from ally financial 6yrs agreement, I paid 3yrs without late any month, unfortunately I loss my job late - I lost my job and I did ask the bank to lower or stretch my finance because of loss job the bank said they will take the -late payment and they will investigate and see where to place me on refinance category, fortunately I have n't had anything from then so I cont inued to hassle and pay my bills for 4 month without late then I called the bank and asked again they said it still under review I should get a notice in the mail 9month later - I asked them again they said i...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

April 27, 2016 - Good Morning, In - - I reported to ALLY financial that I was filing for Chapter - Bankruptcy. I provided them the name of my attorney and paid the attorney for bankruptcy. The attorney and I met and there was needed documents ( Taxes, Income Statements from my divorce ). In short the bankruptcy was delayed. ALLY then tried to take advantage of this window and turned over the collection of this debt to a third party. ( - ) - - -. - knowing the they had a small wind to recover the - employed tactics that frankly I have never heard of in 46 years of existence. First, ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

April 27, 2016 - i opened a loan on a truck around - 2007 it was a Colorado, - truck i paid over 4 years around - dollars a month i got sick and ask to refinance at this point they put it back at 6 years for - dollars monthly i paid on it a year and half and i lost my father which in turn effected me greatly i started having alot of problems with the truck and it had around - miles i called the credit company and told them i would turn it in and they said i had paid quite a bit of money and they understood.three months went by and some lady called and said she was investigating a stolen truck an...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

April 27, 2016 - Today Ally financial sent and order to - - repose my - Chrysler 300 it was parked in my Mom 's Garage. The tow truck backed into the garage to put the vehicle on the hook and my Mom was standing behind the car in the garage and he continued to back up, my mom could have been hurt. I still have not received correspondence regarding my account or their intention to pick the vehicle up. Every since I got this vehicle Ally has been verbal abusive with their collection practices and very hard to work with. I have been unemployed several time but I still have made efforts to make my payment...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

April 13, 2016 - I called Ally auto and inquiry about their ally grant program which is for individuals with low income. They did not tell me anything about the grant but other options. I wanted to find out why the grant organization did not tell me about the grant. ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

April 7, 2016 - On yesterday, -/-/16, I spoke with a representative at Ally Auto in regards to getting a three month extension on both of my auto loan accounts due to me recently getting laid-off on -/-/16. She stated that I would have to pay 60 % of my monthly payment in order to get the extension. I explained to her that I recently laid-off and that I just applied for unemployment and that will not kick in until the next few weeks, which is not even half of the income that I was getting before. She stated that there was nothing else she could do. Three months would give me enough time enough tim...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

April 6, 2016 - I filed a Chapter - Bankruptcy and it was discharged in 2011. - was included in it and they are still reporting on my credit with a balance. IT is affecting my credit and financing. ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

March 22, 2016 - I have a loan on - vehicles with ally financial, in either of these loans I submitted payment online, and was n't sent or advised of any issues with the payment. Today, the repo man appeared at my house, as ally is well aware since providing my benefit statement as a part of income verification, I am a - veteran. This complaint is based upon - issues, first Ally to date has never provided a right to cure statement, which is a legal requirement, any production of such is a production to cover such non action, and false. Secondly I have a Mercedes Benz that I own outright in my yard, th...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

March 17, 2016 - First, our vehicle account is financed thru Ally Bank & it is under my father-n-laws name. Due to financial hardship, we became 3 months behind on our truck payment, which was - -, - & - - plus late fees. I forwarded an email to Ally Bank on -/-/- regarding our Extension Options, they emailed me back on -/-/- requesting to call them. I called Ally Bank on -/-/- & spoke to a lady named - @ - ext. # - & explained our situation & to see what our - Options were. Being that we was 3 months behind, Ally Bank was ready to repossess our vehicle unl...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

March 11, 2016 - I leased my car about three years ago ; the payment has always been automatically withdrawn from my bank account and routed to the finance company through - -. -/-/-, the finance company began making harassing calls to me stating that the payments were not being received anymore. I have been in contact with my bank who has also contacted the finance company and the bank and I agree that the payment has been paid/routed the same way so we did n't understand why the finance company was no longer receiving payment being that it had been paid the same way over about three years. The ban...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

March 8, 2016 - My wife bought a - Subaru Forester at a dealership in -, Massachusetts. The dealership submitted a car loan from Ally Financial with a high interest rate. My wife 's name is - - - and she is from -. Because of the high interest, payments were difficult. The - Subaru Forester was ending up being towed for missing payments. My wife, -, was angry at me but we finally got the money for the tow and storage fee and the back payment to get the car. I now have read the Justice Department and Consumer Financial Protection Bureau article by - - of - - regarding the ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

March 1, 2016 - Ally Financial calls on an auto dial system, when I answer most of they time there is no one there, I have to wait for someone to answer ( as long as 15 seconds for a response ). If there is an answer it is a prerecorded message stating to wait for a very important message. They have called up to six times in a five hour period leaving three messages to return the call. ln that same five hour time they contacted my references asking for me, not giving me time to respond. I recently set up a deferment with them on a Friday ( made payment agreed upon on that same day ) and that following Monday ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 20, 2016 - In - of 2007, my name appeared second on a finance contract with ALLY FINANCIAL to allow my former wife to purchase a vehicle under the - Program. After she made several late payments, ALLY FINANCIAL sold the vehicle for a profit and refunded some of the money to her. Despite that I made none of the late payments nor received any of the proceeds, ALLY FINANCIAL refuses to delete this account from my various credit files. ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 9, 2016 - I have told Ally Financial to stop calling me at least twice in writing, which there website automatically sends me a copy of from them. They continue to call over and over and now are calling my relatives. I just want them to stop harrassing me. ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 9, 2016 - - is saying I returned the vehicle back in - 2009 if I returned the vehicle back in - 2009 that means I would be six months delinquent so my first delinquency would be in - of 2009 and if I was six months behind on a car lease GMAC would have came and repossessed the car but they did n't or my payment history would show when my last payment to - was made be it do n't because GMAC is not showing any Payments made of my credit report or any payment history on my credit so they are reporting inaccurate information to - on my credit report and this should be deleted because it 's...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 9, 2016 - I co signed a car loan with my husband - -. He died - - they had repossessed the vehicle - - we both get a cancellation of that for - that 's what we owed on the vehicle. if we were to file that it would be -. i thought they were supposed to sell the vehicle and we would be responsible for the remaining balance, i sent - of the - 's but i could n't find the other - in the same amount to - - ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 8, 2016 - I just learned about " CFPB and DOJ Order Ally to Pay - to Consumers Harmed by Discriminatory Auto Loan Pricing '' over this past weekend of my own web surfing. I had a loan under the period that was covered, so to day I contacted the cfpb today and advised that I had n't been contacted by the settlement admin and - please provide that info. - the person who answered provided me with the admin toll free number and web site. I called the admin and spoke to a person who advised me that ( 1 ) the deadline to opt-in was - - ( 2 ) I indeed did was on the list ( 3 ) that Ally bank and...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

February 4, 2016 - I submitted my claim as -borrower with - - he received a settlement I have not. I am - - I need to know why I did not receive a payment also? ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

January 22, 2016 - Dealing with Ally financial is a definite run around combined with being lied to by supervisors and representatives. I 've been dealing with complications since last month spoke to - different representatives that gave me different information when it came to bringing my account current and getting a deferment to keep my car from being repossessed. The first guy named - said I was eligible and he was about to give me directive when his system froze and he told me to call back. The second lady said I had to make a full payment the third said set up an online payment and the fourth set up ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

January 8, 2016 - Was paying to much for a - - ( $660.00 ). They reposed the car and sold it for $16000.00 ) and I do n't think I should owe them anything for as much as I was paying a month, I believe they could have gotten the $9500.00 that they want me to pay now. Ally Financial harassed me at my job and when I would call them they would speak to me very harshly. They would call my place of employment 2 to 4 times on some days every week. I want this bill removed from my credit report and a paid in full credit. ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 23, 2015 - I resently had to pay some unnexpe ted legal fees over $6000.00 i had to miss two payments with i made a small payment one week witch i started tp make small payments so i would not get behind, finally i started getting back on track, my accountant tried to make a payment off $100.00 they told her that the could not accept a payment of that low amout and that i would personally had to call them, their offices are closed early evening, i got up extra early to contact them oddly enough a tow truck was in front of my house talking my car at - - taking my car, without any notice from the...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 22, 2015 - I leased a vehicle in - of -. In - of - I began having difficulty making the lease payments. GMAC worked with me to turn the vechicle in early and terminate the lease early. The car was dropped off at our local GMAC dealership in - CA where it was purchased in - of -. This account was later included in Bankruptcy that was filed in - - and Discarged in - -. The issue I am having is that GMAC is still actively reporting this account currently each and every month, which is causing it to apprear on my credit report as a currently derogatory account which is clearl...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay

December 19, 2015 - We financed an auto Ally and we were excited. A year into our loan we lost our jobs and tried to maintain paying for all of our expenses. We called into Ally trying to salvage our loan and explain our situation. They refused to work with us or give us options to retain our vehicle. We ended up have the car repossed after months of trying to maintain our good standing with Ally. We have been trying to pay down the outstanding balance owed but Ally refuses to give us affordable payment options or give us a pay off balance. On two separate occasions they have asked a judge for permission to wipe ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay

December 15, 2015 - I had gotten behind on payments my daughter was - injured at - school dance and and requiring - I had to take - with no pay. She eas injued -/-/- and her - was -/-/-. Ally financial contacted me I spospoke to - at extension - I told when I could pay and said that -/-/- was to late since subject to repossession. He asked me how fast does my bank process the check advised next business day after speaking with him I agreed to set up a check on -/-/- knowing the bank wo t process till the next Monday due to the holiday. I agreed to bounce a check hoping tha...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay

December 1, 2015 - My name is - - - telephone number - or - address is - - - - SC - email address is -- - 2015 I was contacted on my cell - by an automated dialer from number - Ally financial - times with a span of 1hour on all occasions .. this is considered harassment. They are only to contact my - a day between - and - I am requesting $10000.00 for the - offenses after the - call. Total $3000.00. On - the called my home telephone # - as well by an automated dialer - times as well. I am requesting $10000.00 for the - offenses ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay

November 27, 2015 - I have a car loan, through Ally Financial, that was part of my bankruptcy. My bankruptcy was discharged on -, but after - unsuccessful disputes through - the account is being reported open, and Collection/Charge Off. It also shows a balance of $1600.00. It is my understanding, since this account was part of my bankruptcy, it can not be reported as collections/charge off or open. I have had the title for the car since -/-/-, which Ally Financial sent to me. Please assist me in rectifying the reporting of this item. ...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay

November 20, 2015 - We purchased a used -/-/-, E-350 Mercedes Benz - -/-/-. The price that was charged was too high because of the high mileage of - miles. The blue book value at the time was $25000.00. The Annual Percentage Rate is 10.390 %. Finance charge $12000.00. Amount financed $35000.00. Total of payments $47000.00. Total sale price to include down payment, $49000.00 ( $1500.00 ). Monthly payment for 72 months is $660.00 dollars. Itemization of amount financed:1. Cash price ( including taxes $360.00 ) $35000.00. Total down payment=a. Trade-/-/- Chrysler 300b. G...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay

November 20, 2015 - Due to a pending divorce, my wife decided not to make the car payment for 3 months. As a result of this, the vehicle was repossessed. Ally financial, the loan originator, sent me a letter on - stating their intent to sell the vehicle by -. Their letter stated that I could get the vehicle back if I paid the past due payments plus late fees and towing charges. The letter instructed that I could make the payment by cashiers check, - - or money gram. After contacting ally on - for the exact amount owed to get the vehicle back, I made a payment of $2700.00 via - - by phone as...

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Ally Financial Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay

November 6, 2015 - Sale of vehicle repossessed never documented with transfer of ownership to relieve debt of monies owed affecting credit bureau information and negative credit worthiness. Ally failed to update consumer information after numerous requests to update sale of vehicle and update consumer file on accounts ( Joint ) creating negative information in credit bureaus affecting credit worthiness. - - Vin number - ownership change never reflected-/-/- ownership change. Title -. -/-/- vehicle was in excellent condition in -, hence the vehicle still being driven nine years la...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

October 29, 2015 - I have having trouble with Ally. They have called and harrassed me multiple times about my payment. Each time they call i explain to them the same situation. My ex and me are divorced and I travel for work. Also, that I am unable to log into my account online to make a payment or set up auto pay and I have requested them to help me multiple times. There solution is to pass me off to a third party payment call where i have to pay a fee for my convenience. They keep charging me late fees which is unacceptable when i have requested help. I have been harassed multiple times by them and each time i...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

October 23, 2015 - I have taking a loan with Ally financial inc. who I believe are violating my - rights. They recently repoed my vehicle again. Every month I get my - check on the -. I have repeatedly asked to move my due date to that date so I will not get late fees. They refuse because I 'm over due on my balance. My husband has FMLA with his employer so when he misses work to help me because i am a recovering - - patient he loses pay when he calls off. Ally harasses me by phone, they have already been sued for racial discrimination case with the interest rate. I do not recommend this company t...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

October 14, 2015 - I was - of those professionals hurt when the housing economy totally collapsed. I had purchased a very expensive - - - - pickup with diesel etc. Loan amount began at nearly -. Payments were okay when I made - per year. After losing the income after housing collapse, $770.00 payments were very difficult but I struggled - four years to get payments made. I was often far behind and always eventually caught up all payments when a job completed. ( I was now a self employed - ). I was up to four months behind on several occasions, even offering to voluntarily surrender t...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

October 12, 2015 - Yes we my wife bought a car and in order for her to get the car I had to sign in on the note as well. Right now we are separated and have been for a year she got a rent house to stay along with my son and I 'm paying child support as state order we both had jobs that downsized which changed our income tremendously and I 'm staying with my sister and husband. Now I 'm trying to get a place for myself to live but GMAC has a suit on me and I was denied a place to live because of it with no idea of the suit.My name is - - -, - ... - - - - -, Texas - ... - ... ssn -...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

September 29, 2015 - On - -, 2015 I spoke to a rep at Ally, I explained to this rep that we had record breaking snow in the area which had caused me to miss work as well as other personal issues. He assured me all I had to do was make a $100.00 dollar payment ( remainder of last month 's payment when things got tight ) and pass in the extension paperwork. I did everything I was supposed to do exactly when I said. In the coming weeks I continually checked in with them to see if they had received the paperwork. They never had any information just stated to stay on top of the situation as you have been. After...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

September 25, 2015 - When I started having problems with my vehicle payment to Ally Financial , Inc. due to being a - and being forced to resign from my job because I was -, I contacted the company and have worked with them during the past year or so and they have worked with me up until now because before I lost my job I had a good payment history with them. Recently, my account was about - months delinquent and I scheduled - payments online that I thought I could make. One was for $400.00 and the other was for $300.00. On - - I realized that I was not going to be able to make those payments...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

August 11, 2015 - After review my credit report i founded my old auto loan from - - which this financial agency was closed and given to another financial bank Ally Bank. In 2011, the Ally Bank sent a tax form - Forgive Debt to me and i submitted a copy of this form to all credit agencies to removed this account from credit bureau but this account still showing with no action taken. ...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

August 4, 2015 - There was an auto loan where the payments got behind after the loss of income, and the finance company Ally ( - - ) was to close the account refelecting the bankruptcy. However, they are still trying to collect illegally from me by reporting an active and open account with the creddit bureau. Everytime I disputed this issue they came back and stated the account is open and has a balance, but will not report the facts that it was chaged off and closed. In addition, they reported to the federal courts that they would be removing the accont from its portfolio and pipeline where the informat...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

August 1, 2015 - -/-/2012, I terminated an auto lease with Ally Financial. Because I was already in a Chapter - bankruptcy, my attorney amended the current proceedings to include Ally. Ally agreed to the terms of that amended agreement but has continued to report to the credit bureaus a past due amount. I am attaching documents to substantiate my case. ...

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Ally Financial Inc. Consumer loan problems when you are unable to pay

July 31, 2015 - I called Ally Financial multiple times during - - and - to discuss my account and the impacts of being near - days delinquent. I went online to make a payment, and submitted on - -, so I would not have my credit hurt. Upon going online I found Ally offered no disclosures about payments made on the weekend. Speaking with an agent she noted my account to which I received a call on - - only to be told my account was past due since - 2015. The - agent I spoke with showed my credit file was not updated and I would not be reported as being - days past due since a pay...

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