Ally Financial Inc. Consumer Loan department,
Vehicle loan Problems when you are unable to pay California
We purchased a vehicle in -/-/-. The financing was done through Ally Financial. i was - in the - until -/-/-. In -/-/- we moved back to -. We updated Ally numerous times with our new address and phone numbers. In - Ally repossessed the vehicle from our current address in - but continued to send letters to -. Because of that we never got any notification of anything. Once Ally sold the car, we never got a notice of deficiency. Now Ally has us in collections which should be illegal because we never had a chance to rectify the situation or even were aware of what was owed.
Ally Financial Inc. customer in California
Feb 10, 2017
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
[email protected] | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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