Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Ally Financial Inc. Consumer Loan department,

Vehicle loan Problems when you are unable to pay California

We purchased a vehicle in -/-/-. The financing was done through Ally Financial. i was - in the - until -/-/-. In -/-/- we moved back to -. We updated Ally numerous times with our new address and phone numbers. In - Ally repossessed the vehicle from our current address in - but continued to send letters to -. Because of that we never got any notification of anything. Once Ally sold the car, we never got a notice of deficiency. Now Ally has us in collections which should be illegal because we never had a chance to rectify the situation or even were aware of what was owed.

Ally Financial Inc. customer in California
Feb 10, 2017

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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