Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay problems when you are unable to pay

Ally Financial Inc. Consumer Loan department,

Vehicle loan Problems when you are unable to pay Problems when you are unable to pay South Dakota

I had gotten behind on payments my daughter was - injured at - school dance and and requiring - I had to take - with no pay. She eas injued -/-/- and her - was -/-/-. Ally financial contacted me I spospoke to - at extension - I told when I could pay and said that -/-/- was to late since subject to repossession. He asked me how fast does my bank process the check advised next business day after speaking with him I agreed to set up a check on -/-/- knowing the bank wo t process till the next Monday due to the holiday. I agreed to bounce a check hoping that it would n't get to my bank again till -/-/-. I would not be able to go back to work till -/-/- unless my daughter recovers faster than expected. He advised me to cb @ -/-/- to set up the check for -/-/- and gave me the direct number for him. Today on - I received a call from ally. She stated my amount and advised that my auto can be repossessed if I do not setup the total amount due today. I advised who I


the phone. Since my daughter has - and - I actually considered loading this girl in the back seat and moving her to a safe location. She has to have her - removed on -/-/- and ca n't walk to the -. I reconsidered and called back to ally and it was s fight to the finish to get just my account number in which I finally asked for a supervisor in which I was denied by - but she finally have me the account number so I can lodge this complaint. I truly believe that since I have 5 payment left that they want the truck back and would threaten with repossession if you were 16 days late. It 's been a horrific experience.

Ally Financial Inc. customer in South Dakota
Dec 15, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
In progress

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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