Review and analysis of over 634 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 634 official complaints related to Problems caused by my funds being low. Out of the 634 consumer complaints against JPMorgan Chase, 20% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 39% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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JPMorgan Chase Bank account or service problems caused by my funds being low December 30, 2015 - I incurred overdraft fees amounting to $300.00 for - online purchases totaling $370.00. The result was an overdraft of $690.00. The overdraft fee is 82 % of the total overdraft! I contacted the bank to ask whether the charges could be reversed and they said 'no ' because they had reversed - charges already and I was at the limit for " courtesy reversal. '' I admit that I should not have overdrawn the account. However, considering that the average purchase amount was for - charges was $27.00, it seems to me that the bank is gouging their customers. Instead of not permitting the... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 29, 2015 - Chase Bank altered their overdraft protection policies, resulting in a $34.00 overdraft fee to my checking account. Rather than move the money from my savings account to cover the $6.00 overage ( as per their past policy ), Chase Bank in under 24 hours added a $34.00 overdraft fee to my checking account. Upon going into the local Chase Bank branch to report what I believed to be a mistake, I was informed that this was their current policy. And, although Chase removed the fee, the banker informed me that he would not remove a similar fee again. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 29, 2015 - JP Morgan Chase is refusing to credit back $49.00 in fees for $21.00 in total charges. In total from - -, 2015 to - -, 2015 JP Morgan Chase and Companies Charged my $150.00 in NSF Fees. Since - of the transactions were for $6.00 and another was for $12.00 this would seem excessive to charge me $68.00. In addition they also charged a $15.00 extended overdraft fee. This would be an interest rate of over $ 200 % for less than a week. JP Morgan Chase and Companies policies is that during a year they will only extend courtesy refunds to a certain amount - although they ... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 25, 2015 - Chase Bank checking charged me - separate $34.00 NSF fees for minor consumer purchases ( e.g. $5.00 - charge turned into $5.00 + $34.00, etc ). I had a gap in funds for about 24-48 hours, and transferred in to cover the " insufficient funds '' within - hours for all of these. The bank rejected my request for NSF refunds and used some complicated bank accounting schedules to dispute my request. My request is a refund on all - $34.00 fees since I had transferred funds into the account promptly to cover minor consumer purchases. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 24, 2015 - Bank appear to be posting pending transactions in the account of customers in a sequence that will incur a late fee for the bank. Maliciously sequencing the pending transactions. It might be a bank practice to increase bank profit. More customers might be suffering the same malicious practice. Within a few hours from the pay check being posted at Chase, the account became negative and the $34.00 late fee was posted. It has happened in the past, time and sequencing of posting the fees started to intrigue me. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 18, 2015 - When I signed up for my checking account with Chase, I specifically opted out of overdraft protection as I did not want to incur any overdraft fees. I specifically asked when I signed up to make sure that charges would not go through if I did not have the funds in the account. After I signed up for my account, I learned about " insufficient funds '' fees and how those are different than " overdraft fees ''. If you pay some of your monthly bills automatically, but if you do n't have the funds in your account, the bill payment will still go through, and Chase charges you the " insufficient fun... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 3, 2015 - My husband & I have a joint checking account. Our finances have been not so good in the past few years because I am not well and had to stop working. Our credit is so bad that we do not even qualify for any type of loans. Now comes my bank we do not have overdraft protection with them, or a credit card because our credit was so bad we were turned down. On - - my mother passed away, and my illness has been extremely bad this year with several visits to hospital emergency room. During this time my husband tried to releave some stress for me by taking over paying bills. He did make some mis... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 3, 2015 - I have a legal agreement with Chase Bank, on repeating payments on my rent to - - - in th amount o $150.00 each month since - 2015. This month of - 2015, when I receive my SSA on the - and - of the month, Chase debited my account for the rent. It was by legal agreement to be on the - of each month. On - -, 2015, I had $230.00, therefore funds to be paid. If they had debited my account the said amount, on - -, 2015, I would have $380.00 instead I have $180.00 an difference of $200.00. They shorted my account, by not legally debited my account on the... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 2, 2015 - It appears my bank has reordered the sequence of transactions so as to charge me $100.00 in overdraft fees instead of $34.00. There were - transaction of -/-/2015 : $10.00, $100.00, and $1500.00. The first - were covered with funds of $1300.00, however Chase ordered the # - check first. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 1, 2015 - On - - I charged for - - despite insufficient funds and Chase accepted the transaction only to gauge me with $68.00 in overdraft fees. So again Chase has overdrafted me despite my opting out ( this is now like the - and - time ) of overdraft coverage. Now, this time is a little different because it says in the overdraft fee that the - charges were repeating charges, but this ca n't be the end of the story because - checks every card it uses to authorize it when it uses it. It 's simply a slippery way for Chase to make an obscene amount of money off of a broke college ... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 30, 2015 - I have - x J.P. Morgan Chase bank accounts. J.P. Morgan Chase offers an 'alert service ' to their customers to reduce fraud, and in particular, to ensure that - should an account not have sufficient funds available - a customer is instantly 'alerted ' so as to be able to transfer or add funds to their account/s in time for a payment to be processed successfully. This 'alert ' service is widely advertised as a part of the benefits of being a Chase banking or credit card customer. Note that this alert service does require some 'setting up ', which I have done, and used successfully prio... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 24, 2015 - For the second time chase bank rearranged my purchases that cause my account to be charged overdraft fees 3 times. I was maybe expecting one but they moved charges from Friday, Saturday and Sunday around. These were not charged as credit. This is the - time this has happened and every time I call they do n't see this. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 22, 2015 - Chase is the bank named in this complaint, but from the posted deposit and overdraft agreements of other banks, their policies are the same. When you do n't maintain a certain balance in an account, you do n't qualify for the fee-free accounts. So already you are paying a monthly fee. But let 's say you misjudged the amount of time it would take a check you sent out to post to your account, or had an auto-pay bill post before your deposit goes in ; then Chase will take all your incoming debits and post them in the order of largest to smallest. This means that, even though you have enough money... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 21, 2015 - I am filing a complaint to ask Chase Bank to extend time for my checking account. I have checked my account and I see there is an additional fees. I have avoided any and all charges until I clear up my checking account. I would appreciate a call from Chase Bank confirming that that will be done. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 21, 2015 - I bank with chase, checking account since 2010. About 3 months ago I was charge a NSF for a transaction I made a few hours Pryor to my direct deposit posting, which they post the same day. The CSR explained that he was unable to credit me back the NSF charge. So, I advise the CSR to take off that option for overdraft protection. He stated that he will remove and said that if funds are not available any charges I 'd make will be declined. I agreed to that. Well here I am 3 months later ... .made some transactions and went to check my account on payday I was charged - NSF of - each ... .My... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 20, 2015 - I have been a Chase customer for 15 years. I have - accounts with them, including - accounts with direct deposit. Every so often on a Thursday night, I have to pull money from an account I have with them to insure against any potential fees since my deposits take place on Friday mornings. I did so this week by pulling over $400.00 to an account which was cutting it close. My check came in the next morning for around $3500.00. I still was charged with a pair of $34.00 insufficient funds fees because in the mixed bag of electronic deposits and debits a few of the latter slipped in be... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 14, 2015 - I have a checking account with Chase Bank. They have deceptive ways of showing my available balance. Sometimes all of my pending charges are subtracted from my available balance. But sometimes a pending transaction will appear on my list of transactions, but will NOT have been subtracted from my available balance. Such that, I believe that including all my pending transactions, I have enough money in my account to cover everything. But then my account can become overdrawn, because my available balance was actually lower than what the bank represented it as being. Then they are able to charge m... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 14, 2015 - My checking account was charged - overdraft fees over a period of time of approx one week because of an overdraft that then cascaded into fee after fee after fee because of negative balance transactions in the account. - fee? fine. - or more fees fees is not fair. I asked the bank to refund some of the fees, they refused because I have had fee reversals in the past. However they did not care that the fee reversals were because my account had been hacked. They said my account is " ineligible '' I looked into the history of my account and there was a period where I deposited money to tr... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 13, 2015 - My checking account with JP Morgan Chase was in the negative because of - fees in two days. Also I was charged fees the week before and I always have a direct deposit. I attached my statement to show how many fees they charged. -/-/-, - fee, -/-/-, - fees, -/-/-, - fees, and -/-/-, - fees. I think this is excessive and I want my money back. It adds up to $300.00 and I am on a budget, I can not pay that, they will not help me and they were rude on the phone. This has happened to me last year also and I did not get any help then either. I am trying to do the ... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 10, 2015 - I opened up an account with Chase bank and I was not informed about the fees that could be assessed to the account. I have been charged nearly $1000.00 in overdraft fees erroneously. I had fraud in my account on several occasions, and I was charged fees in relation to that. I had a international wire transfer that was rejected by Chase and I was charged overdraft fees associated with that. I had clients who attempted to make deposits into my account in -, but were refused by Chase tellers and I was charged fees associated with that. I have complained on nuns ours occasions but to date my ... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 7, 2015 - Bank is drafting intentionally drafting ACH charges in order of highest dollar amount first so they can collect more overdraft fees. This caused my account to accumulate - additional fees than if they had paid the items smallest to largest first. The reasoning the representatives give over the phone is " we consider the higher dollar items more important in pay order than lower dollar items '' meaning that if they were going to reject payment of an Item they would rather reject payment of the smaller items than the big item. Of course this makes no sense because even after paying the larges... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 6, 2015 - I have a chase account which is being charged $35.00 a day, I am in the minus today -/-/15 over - - dollars. My account number is -, I have been a customer for just three months. I am really concerned about this, I read all of the information and the lawsuits with this bank. I would appreciate customer service calling me and waiving these fees! I would love to stay a customer with this bank and I would make sure not to use it on a daily basis. What is the protocol with my overdraft protection, what rights do I have? ... |
JPMorgan Chase Bank account or service problems caused by my funds being low October 29, 2015 - This is in regards to a past complaint I had with Chase bank. Case # -. I have made a dispute regarding the money they refunded and will accept the $100.00 as a courtesy, but it still does n't justify the remaining $700.00 something dollars that was overdrawn on my account. Most of the time is was because of the time factors with my payroll check going in 1 hour prior to their allotted deposit time. In that situation I ca n't control. I literally work pay check to paycheck and for any unnecessary means that come out of my bank account upset my budget and most of the times by bills come ... |
JPMorgan Chase Bank account or service problems caused by my funds being low October 29, 2015 - Chase is charging overdraft fees for account being negative 3 hrs. Account shows positive at - cst and then goes negative by -. If I cover the negative amount the same day they still charge me the fees. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low October 27, 2015 - Many overdraft charges and insufficient funds when deposits were pending and checks cleared when deposits were made the same day. This has happened to me several times. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low October 26, 2015 - I have been getting hit with overdraft fees for the last three weeks but this weekend I got charged an auto loan payment that is usually due on the - two days prior from its original withdrawal date causing my account to go into negative numbers. This has made me raise suspicion about the motives behind the transaction. I was not expecting the transaction that early so I did not have the funds available to meet the amount that was withdraw causing me to pay overdraft fees for big and small charges. I think it is very unfair how banks treat their costumers. I have tried getting those charges... |
JPMorgan Chase Bank account or service problems caused by my funds being low October 23, 2015 - Chase bank puts holds on all of my purchases, debit and credit. I always go to the same gas station and the debit purchase is ALWAYS on hold for at least 2 days. They have a policy of not charging overdraft fees for under $5.00 - yesterday was the day before payday, so I was going to put $4.00 in the tank like I have to do sometimes but the pump was stuck and ended up giving me $5.00 - I went to the bank branch nearby ( they are always very nice ) and they looked at the history and said that yes it should take a few days to go through and since I got paid today, there should be no overd... |
JPMorgan Chase Bank account or service problems caused by my funds being low October 12, 2015 - Over the past few months, Chase Bank has been in the practice of charging me insufficient funds fee over charges to my debit card and selected ACH transactions. At most times, the fees charged are over the amount disbursed by Chase Bank. I requested for a way out of the incessant charges and I was advised to choose the option that the bank would not honor any charge to my account if there are no sufficient funds to cover the transaction. This option was chosen between - and - 2015. ( Ca n't remember the specifics ) On the - - 2015, I saw - charges of $34.00 each for - trans... |
JPMorgan Chase Bank account or service problems caused by my funds being low October 7, 2015 - JP Morgan Chase allows for funds to be removed from your checking account to pay for payments up to - this means that while you 're sleeping your bank account could over draft and it wo n't let you know until it 's too late to fix it. Chase has done this to my husband and I multiple times. It 's understandable to have overdraft fees, but to allow payments to be deducted from the account at night when people are sleeping or working and are unable to bring the account positive is just crooked. I check my bank account every night before I go to bed. Last night I had $32.00 in it. At - thi... |
JPMorgan Chase Bank account or service problems caused by my funds being low September 28, 2015 - I am - - -, a - - with - serviceconnected -. Chase bank for over a year drafted my Checkingaccount $170.00 for my Condo Association fee. I was notified - that for the last three months the bank has not paid as orderedon the first of the month, the bank changed the draft date ( withoutmy authorization ) to the -, of the month, on that date there is notfunds in my account to cover the expense. The bank refuses to pay and Iincur an over draft fee of $35.00. I recently received notice from myCondo Association that I now have a lean on my property for $ -. The bank... |
JPMorgan Chase Bank account or service problems caused by my funds being low September 22, 2015 - On Friday -/-/2015 I had used my debit card to make - transactions final - being - and a - transaction that took me - dollars over my account limit. I have had my bank account for years now before the CARD Act of 2009 in which every time I was asked I REFUSED Overdraft Protection knowing the CARD Act of 2009 protects me from outrageous fees and is supposed to force banks to deny purchases when I do not have the funds availableFour years this was respected if for some reason I incurred a Overdraft Charge. I called Chase to inform them that these are illegal fees. I spoke wi... |
JPMorgan Chase Bank account or service problems caused by my funds being low September 22, 2015 - I have notice some charges to my checking account. I made a merchant charge to my account of say $6.00 at - -, the suddenly, a charge of actually $1.00 or $2.00 is made to my account from - -. I recently made a charge to my account from - for a warranty for $59.00, the - at the Chase Bank, here in - -, pointed out to me on the bank 's computer of another additional charges of $1.00 and $2.00 and $28.00 from -. Since obtaining, the new chip card, I have notice these type of charges that apparently are being made. I suspected from quite some time of virtu... |
JPMorgan Chase Bank account or service problems caused by my funds being low September 21, 2015 - Chase Bank has charged me a total of - - overdraft fees since -. When I opened up my account I signed up for mobile alerts and email notifications to help keep track of my finances since they are offered by the bank. I do not receive any of these notifications. Chase in fact has charged me overdraft fees while my direct deposit is in my account in pending status. This situation has created an effect where now I ca n't balance my direct deposited income versus these fees. When I call customer service no one is able to help me and when I tried going to my branch they also turned me away... |
JPMorgan Chase Bank account or service problems caused by my funds being low September 19, 2015 - I had a business savings account with chase in addition to my primary account, so if any money comes in that can not cover on my main account it would automatically withdraw it from the savings account. Chase has closed that account and never made me aware. I have been getting abused with fees from them that is excessive. I have been talking with the branch vice president - - at chase and he has been really rude and unprofessional and unwilling to help me. I am really getting ripped off by Chase Bank. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low September 15, 2015 - My bank keeps charging me fees of $34.00 and it is becoming too much, if the money is not there they should just bounce the check, or take it from another account as I thought that is what we agreed to do. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low July 20, 2015 - Overdraft charges with my bank chase bank. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low July 20, 2015 - On my account with Chase Bank, they can only hit your account with - NSF Charges on any given day. Chase has started to split this up and just process additional charges days after the charge has hit the account, and after direct deposits have been posted. Case in point, on - they hit me with - NSF Charges, my direct deposit was deposited on the -, they come back and hit me with - additional NSF charges on -. Also in -, they processed - on - -, direct deposit on the last day of the month, so they come back on - and charge me - more on -, - on - and ... |
JPMorgan Chase Bank account or service problems caused by my funds being low July 8, 2015 - Chase bank continually back dates ACH transactions so that they can charge me overdraft fees. I make payments to come out the day that I get paid and they always backdate the payment to the day before I get paid. They then charge me $34.00 for each overdraft fee. They also continually put larger transactions through before smaller transactions so if I do get an overdraft that they can charge me $34.00 for each transaction evenn if its only $5.00. These are predatory practices. I have been suffering severe medical issues lately and they have also taken away my ability to make mobile depos... |
JPMorgan Chase Bank account or service problems caused by my funds being low July 8, 2015 - My bank, Chase, did not process debit card purchases/checks in the order in which they were received, and also waited an unreasonable amount of time to debit my account for several purchases. The result of this was an overdrawing of my account. For example, I wrote my girlfriend a check for $630.00 as my share of rent. She deposited this check on the - of -, and my account was not debited until the - of -. I ordered checks on the - of - - noticing I was out after writing one for my girlfriend ) and my account was not debited until the - of -. Meanwhile, all purchas... |
JPMorgan Chase Bank account or service problems caused by my funds being low July 7, 2015 - I am a - - and we usually get paid early when there is a Federal Holiday that occurs right before our regular pay date. In this case that did not happen. I received a $34.00 dollar overdraft charge from JP Morgan Chase for a $7.00 transaction. The funds were in my account the next day. So they loaned me - for 24 hours and charged $34.00 ... ..What is that 1,500 % interest! I asked the bank to waive the charge and they said their was nothing they could do ... .. I have had an account at Chase for - plus years!!!! ... |
JPMorgan Chase Bank account or service problems caused by my funds being low July 3, 2015 - After being lied to by an account specialist and then disrespected by a senior manager. I have overdraft or debit card privileges, to be honest I have overdrafts my account a few times but have numerous deposits that are automatically deposited in my account every month, I use those overdrafts on my debit card when I absolutely just have to and generally it 's on a bill. I was never notified that Chase Bank had made the decision to stop this after this account has been open more than 3 years. I pay my dues and even more from their fees that they benefit from, I find this unfair and kind of dis... |
JPMorgan Chase Bank account or service problems caused by my funds being low June 28, 2015 - I open account with chase bank in Nevada I had over $10000.00 in saving and small checking account over $5000.00 aftera few checks. then I did not have any activity in my account. I let mymoney stay in bank with combined of checking and saving over $14000.00 I was very busy to remodeling my future property forbusiness I decided to check my account for balance to open newbusiness account. I notice that chase bank was deducting $ -from my account every month clos to a year. I called the bank. the said they can only give me Three monthsback not any more. go to branch and talk to them. I ... |
JPMorgan Chase Bank account or service problems caused by my funds being low June 26, 2015 - The issue is that JPMorgan Chase own travel site at ( chase.com ) for members lists fake fares and when the booking is made it automatically switches the prices to a higher level. Enclosed please find the message to Chase Executive Office that was originally not responded to. Also the company insisted on verbal communication and not email which is indicative of systemic issue rather than isolated one. There is a problem with your vendor that performs flight reservation service on behalf of Chase for its members. Yesterday and today I attempted to book a ticket to fly - and to utilize my acc... |
JPMorgan Chase Bank account or service problems caused by my funds being low June 23, 2015 - My account is overdrawn because it has overdraft protection and a surprise renewal was processed when the account was overdrawn. When I asked chase to remove the overdraft protection I was told that it would not prevent checks and/or debit transactions from posting to the account when it is already overdrawn. Seriously, do n't I have more control over my own account than that? If my account is overdrawn I do NOT want anything else paid until I get the account back in the black. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low June 17, 2015 - Banks are not being fair about charging fees to an individuals account. I have several transactions going in and out of my account. I have several overdraft fees on my account. WHY do they allow transactions to go through when i dont have money available? Is that so they can grab - $ from multiple hard working citizens ... I want all of my overdraft fees returned. I call customer service but thats hardly what it is ... they just treat you like another number and pass you around or just say im sorry my system isnt allowing me to reverse anything. Again why do transaction go through when i do... |
JPMorgan Chase Bank account or service problems caused by my funds being low June 9, 2015 - Why are banks allowed to process debits from largest amount to smallest, thus collecting more in overdraft fees? My bank Chase - uses this practice to collect added insufficient fees! ... |
JPMorgan Chase Bank account or service problems caused by my funds being low June 9, 2015 - THIS IS NOT A DUPLICATE. For the - time in less than - days Chase has processed a large item first so that they can then charge - overdraft fees on small items. A total of - overdraft fees for $- each totalling $- was charged to my account. Additionally the reverse positve pay that is on for my account is no longer working and does not give me the chance to review the checks before they pay.... |
JPMorgan Chase Bank account or service problems caused by my funds being low June 4, 2015 - My wife and I closed - accounts Today and the bank now shows us overdrawn on - of those by a total of - cents. I am sure this is a deliberate attempt to defraud us of fees due to us ending our accounts, plus us complaining about being left to sit in the lobby for a hour as they cut the checks. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low June 3, 2015 - I am a retiree on a very small pension and bank with Chase bank. There are times I will incur insufficient funds for no more than - days! I notify bank online to ask them to not charge their typical $34.00 per item fee, as I have arranged an ACH deposit that will post ASAP ( always within a day ). Sometimes they delete the fee, many other times they do not. As of today, I was charged $100.00 for being less than - hours beyond their window for the deposit. That is food and utility money for the month. I am a --year-old - - and can not afford to pay these outrageous fees. Plea... |
JPMorgan Chase Bank account or service problems caused by my funds being low May 27, 2015 - - - account balance was -. ACH payments of - and - came in. Bank paid - and charged my account.. I want that fee refunded. I am not asking for a courtesy refund. This is a bank flaw '' in their system. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low May 26, 2015 - Originally, I had linked my Chase credit card to my Chase checking account since they informed me that this would be convenient in case I get overdrafted on certain bills I have set up for auto pay. When I did get overdrafted, I was told that it would be charged to my credit card versus me getting charged for the overdraft fees, which was great. But soon I realized that every overdraft became a CASH ADVANCE towards my credit card, and I was never told that they would be cash advances at really high rates. Of course they have zero remorse for not informing me of this. I walked into a branch and... |
JPMorgan Chase Bank account or service problems caused by my funds being low May 22, 2015 - I have been retiered for a number of years. My - pension is giving me less and less dollars each month due to the constantly stronger dollar. Now I am starting up a small - in order to make some extra income. To start up even a very small - takes some money. I asked my bank, Chase, for a small loan but they did not even let me file an application. During this start up time money has been very tight and now and then the balance on my bank account dips under - and I get hit with tons of fees for INSUFFICIENT FUNDS. During the past 12 months the bank has hit me for $1300.00. This is... |
JPMorgan Chase Bank account or service problems caused by my funds being low May 19, 2015 - JP Morgan Chase bank reordered my transactions to come out from largest to smallest to increase my overdraft charges from - to several. After talking to my bank about it I was informed by them that there were no corrective actions that they could take on the matter. I believe this practice to be unnecessarily financially detrimental and did read several articles about how the CFPB was looking into this practice and wanted to know if anything can be done about it. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low May 11, 2015 - There was an unauthorized charge on my checking account and my financial institution authorized it and said that it was my financial responsibility. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low April 28, 2015 - We were charged $64.00 in overdraft fees for transactions that occurred on the same day. One transaction was for $7.00 ... |
JPMorgan Chase Bank account or service problems caused by my funds being low April 22, 2015 - My checking/debit card account is in overdraft and has been rolled over several times now. The - overdraft for - should not have occurred because the funds were put into my account @ - on Fri., -/-/- which covered it. The overdraft of $13.00 occurred on the evening of the -/-/- after banking hours @ our branch. The overdrafts continued to mount to $130.00 by -/-/-. After - or - heated conversations with the branch bank manager she took $15.00 off for extended od fee reversal and $19.00 off for extended overdraft on -/-/-. This left overdraft expenses ... |
JPMorgan Chase Bank account or service problems caused by my funds being low April 14, 2015 - Chase charged - overdraft fees for - check for $1200.00 that overdrew the account. The acount has reverse positive pay and the item should have been pending for review before payment. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low April 14, 2015 - I, acting on behalf of a student organization that I 'm a part of, was --charged for insufficient funds by Chase bank. I had enough money in the account for - transaction but not the other. I tried to have the smaller payment go through the system first, but the automatic payments did not work that way. When I asked them to refund me the overdraft fee, they did not. They cited that their company policy when transactions come in without timing information is to process the bigger transaction first, which seems very favorable for them, and very detrimental to their account holders. Obvious... |
JPMorgan Chase Bank account or service problems caused by my funds being low April 9, 2015 - On morning of -/-/2015, I woke up to having my account overdraft - times with the bank maximizing overdrafts fees. I called the customer service center to find out why the bank charged my account the higher transaction first. The customer service rep was rude and starting yelling at me, the bank does not stack transactions, the its policy to pay off the higher one first. I asked for senior specialist, the lady told me the same thing, bank pays off the higher transaction first. at the point i requested a manager. I explain to him by paying off the higher item first, chase was re-orderi... |
JPMorgan Chase Bank account or service problems caused by my funds being low April 8, 2015 - Overdraft fees. I understand that my personal finances are my own responsibility, but when there are temporary lapses in funding, Chase ( and most other banks ) will charge and overdraft fee almost immediately. In many cases, this amounts to a 1700 % interest rate on an informal 'microloan '. For example, I recently set up an automatic payment for a credit card. I had transferred money to - account ( I keep them separate to manage funds ) and because the transfer had not yet processed, and the CC pulled their payment ( ACH ) from my Chase account, there was a $34.00 overdraft charge. In s... |