JPMorgan Chase Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

JPMorgan Chase Bank account or service department,

Checking account Problems caused by my funds being low Texas

Over the past few months, Chase Bank has been in the practice of charging me insufficient funds fee over charges to my debit card and selected ACH transactions. At most times, the fees charged are over the amount disbursed by Chase Bank. I requested for a way out of the incessant charges and I was advised to choose the option that the bank would not honor any charge to my account if there are no sufficient funds to cover the transaction. This option was chosen between - and - 2015. ( Ca n't remember the specifics ) On the - - 2015, I saw - charges of $34.00 each for - transactions of $10.00 and $6.00 each. I called the bank to have them reverse the charges on the basis that:1. I have chosen the option they offered to me not have any charge honored if there is no sufficient funds to cover it. 2. As at the time I made those transactions, my account was in credit. I contacted the bank and they declined to reverse the charges, instead they went ahead to add another $15.00 charge as extended overdraft fee. .

JPMorgan Chase customer in Texas
Oct 12, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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