JPMorgan Chase Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

JPMorgan Chase Bank account or service department,

Checking account Problems caused by my funds being low Colorado

Chase Bank altered their overdraft protection policies, resulting in a $34.00 overdraft fee to my checking account. Rather than move the money from my savings account to cover the $6.00 overage ( as per their past policy ), Chase Bank in under 24 hours added a $34.00 overdraft fee to my checking account. Upon going into the local Chase Bank branch to report what I believed to be a mistake, I was informed that this was their current policy. And, although Chase removed the fee, the banker informed me that he would not remove a similar fee again.

JPMorgan Chase customer in Colorado
Dec 29, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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