Review and analysis of over 502 complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 502 official complaints related to Problems caused by my funds being low. Out of the 502 consumer complaints against U.S. Bancorp, 22% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 24% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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U.S. Bancorp Bank account or service problems caused by my funds being low April 4, 2017 - I have an case on finacial production case - and now us bank charge me overdraft fee $39.00 for being overdrawn because of - being unauthorized and now this bank will refund me. I have alerts on my checking account and this time my account was overdrawness on -/-/2017 and my alerts notify me on - and because I made a deposit on - on - was charge -. And they now telling me email alerts going out 24 hours and I should set up the alerts by text message this is wrong.... |
U.S. Bancorp Bank account or service problems caused by my funds being low March 17, 2017 - U.S. Bank charged an overdraft fee when the account never had a negative balance according to online banking records. In addition, the account is " opted out '' of overdraft protection and can not be charged an overdraft fee on " regular, everyday '' ( Dodd-Frank Act ) transactions that result in a negative balance. The bank has reserved the right to process these transactions but not to charge a fee resulting in the inadvertent processing of these transactions which results in a negative balance on an account that is " opted out. '' The transaction that U.S Bank alleges having caused a negati... |
U.S. Bancorp Bank account or service problems caused by my funds being low March 10, 2017 - This bank is actively charging people for overdrafts when the account balance was never negative. The branch manager hides in her office and refuses to speak with customers. The branch manager also routinely refuses to provide contact information to others in the company to register a complaint. US Bank is proving to be a dishonest and corrupt organization. The personal banker went so far as to make the statement that it is not a crime for the bank to clear items in an order that would generate overdraft fees.... |
U.S. Bancorp Bank account or service problems caused by my funds being low March 1, 2017 - U.S. Bank has done this to me MANY of times. they charge me Overdraft Fee 's for transactions already completed. they try and show you a way that makes it seem like it 's all legit but it 's not. they did n't have to cover anything I bought with their money. it was all mine but because " how there system works '' they keep charging me these ridiculous fee 's. i am currently negative $140.00 in the bank because they charged me -, $36.00 fee 's. -= $140.00. Without the fee 's I would have almost $4.00 extra. they tried telling me because I was negative in my account on -/-/-, ... |
U.S. Bancorp Bank account or service problems caused by my funds being low February 28, 2017 - I got divorced from my ex husband because he was n't good at money and he was -. So after the divorce was final i paid and settled my account with - debt collection agency. And i requested that i get a receipt showing i paid it. I had called US bank after that asking what was going. They did n't show anything on the account with the local branch and the customer service line. - told me to call the recovery dept to see if i owed anything. And sure enough - said i did. I do n't see how this is fair because the debt is paid off and second they should of communicated to - about the ... |
U.S. Bancorp Bank account or service problems caused by my funds being low February 17, 2017 - I have account with US Bank and the issue or concerns I have are fees for over draft, extended fees ( check account ) and charges to - of my credit cards that I have not authorized to be an over draft for my checking account. Over the past 24 months, I have paid - - dollars in Overdraft fees. They refused to pay my regular bills and reorder my account transaction to hide what there doing. I have request a in chronological accounting of my bank transaction and they will not provide it. For at least two year my bank deposits of - dollars in that account and they missed managed every ... |
U.S. Bancorp Bank account or service problems caused by my funds being low February 5, 2017 - I have had my account open for roughly 3 months. In that time, I have had roughly - overdraft charges with a majority of them due to the bank 's way of routing the debits timing and what is made available or not. There is no doubt they make available smaller amounts to induce small debits, especially through the weekend and then charge $36.00 for every - of the debits done believing there were funds available ... which there were hence the transaction allowed to be completed.... |
U.S. Bancorp Bank account or service problems caused by my funds being low February 1, 2017 - U.S. Bank has consistently charged overdraft fees to my account when there was in fact money in the account. On the most recent occurrence on -/-/2017, the account was never negative. They indicated that they charged an overdraft fee because there was a pending charge that could have put the account in a negative state if it cleared before the check in question.... |
U.S. Bancorp Bank account or service problems caused by my funds being low January 24, 2017 - Good day. My name is -, and I am filing a complaint against US BANK CORP in regards to multiple fees. I opened a US BANK account around -/-/-, responding to an internet offer. After an initial deposit to open the bank, I found myself not using the account and did not manage the account for a period time. After receiving a statement saying they were closing the account, I concluded that there was no further action to be taken. Not knowing that a credit card payment had been made due to an auto payment set up, US BANK continued to add on several or more fees knowing that the balance was ... |
U.S. Bancorp Bank account or service problems caused by my funds being low January 21, 2017 - My fiance and I both have our own personal checking accounts with US Bank. They have extremely malicious overdraft fee policies, and terrible communication regarding this ( close to none ). If I overdraft I get charged instantly $36.00, but I would not receive notice for about 7 days ( letter in the mail ). Their policy also adds a $25.00 additional fee if your account balance is not $0.00 or greater after 7 days. Well, if I do n't receive notice of the fee for 7-days and only by mail, one of the least efficient ways to get information to someone, how am I supposed to know to pay it? So ... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 29, 2016 - When I was with - - I opted out of overdraft service so that if I did n't have funds available they would decline my transactions. They were purchased by US Bank and I was told everything had transferred over as identical. Today I found out that instead of declining transactions they put them through and overdrafted me - I tried to find on their site the location where it lists that I have it set up to decline, and not only can I not find that like I could with - - but it does n't even appear to be an option - I can either set it up or do nothing - but I am not allowed to opt out s... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 27, 2016 - About - years ago, I signed up for a reserve line of credit with my bank. At the time, the bank teller told me that I would no longer be charged for overdrafts if I connected my checking account to the reserve line. As a result, I believed I was protected from overdraft fees by the reserve line. Twice this month, my checking account has overdrawn, causing the reserve line to kick in and transfer me money to cover the transaction. Each time I was charged $12.00 - my bank statement labeled that charge as " overdraft protection fee. '' I called my bank to complain, and was told that the f... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 22, 2016 - I received a letter from a stranger stating that US Bank sent a letter to him that was meant for me. Being a bank they know how important it is to protect an individual 's account and being a recent victim of identity theft this really alarming. Please find that I 've enclosed all necessary documents so you can see how careless this company is. No wonder someone who stole my identity was able to open an account in my name with this bank.... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 22, 2016 - I placed an order for $310.00 with - -. They posted double that amount for authorization. An additional $310.00 worth of my funds were held that I could not have access to. When I called the bank they refused to get on a conference call with the manager at - and I to resolve this, and the manager at - refused to admit that they had requested double authorizations. They both said the amounts would " fall off '' in a couple of days. When I told both US Bank and - that I had checks that might be coming through they both said they would do nothing to help. US Bank said they ... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 19, 2016 - I was charged excessive overdraft fees by U.S. Bank checking account. I would check the account every morning and night and discovered that I was getting overdrafts from three days ago when they said my account went negative. I then talked to a supervisor and told him that very morning my account was positive - dollars at - - and then at approx. - in the afternoon my account was suddenly negative - dollars because they charged - overdraft fees for - day.... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 19, 2016 - I opened an business account with US Bank. It is a debit card, so I thought I would not be allowed to overdraw money. But it does allow overdraft, and then charge $36.00 for each purchase over $15.00. So within a week, I was charged - $36.00 penalty fees and an extra $25.00 extended overdraft fee, altogether $160.00, on - purchases totaling $160.00. They waived - penalty fees of $51.00, but still, is n't this robbery?... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 11, 2016 - US Bank charged me an overdraft fee of $36.00 because I did n't have money to cover the monthly account fee of $6.00. My account was already negative by a few cents - $.00 when the monthly fee was charged. Once the monthly fee was charged on the account, the balance was - $7.00 and therefore us bank charged a fee of $36.00. It is not fair the bank is charging me overdraft fees because I did n't have the money to cover their monthly fees. And besides the $36.00 for a charge of $6.00 is outrageous. I would appreciate if you can help out US bank customers. This is not the first time... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 3, 2016 - I filed for a dispute and I did it - - on - - they took the money back without my knowledge when I called they told me that they would put the money back into my account because they took it out without my knowledge even though it was visual credit and my account is still in negative I 've had - people in fraud department told me that I can get my money back and that my account will be in a positive balance again because they took money out of my account without my knowledge then when I called back because it is still negative they act like they do n't know what I 'm talking abo... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 2, 2016 - I have been charged - overdraft fee of $36.00 for transactions that should of been cleared and not considered overdraft transactions. The transactions are as follow in the amount of : $20.00, $11.00, $6.00, $6.00, $12.00, which hard posted on -/-/16. These transactions where made, meaning point of sale time, the moment the card was swiped, the prior week which was -. I spoke with a US bank representative, - -, from the - WI in US bank location on - - She advise that because I made a preauthorization on -/-/16 in the amount of - and another automa... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 2, 2016 - My US Bank Small Business account was charged overdraft fees for - transactions for which funds were available at the time which the transactions were preauthorized.... |
U.S. Bancorp Bank account or service problems caused by my funds being low November 8, 2016 - Reoccurring problem from a prior complaint on -/-/- that i filed against US Bank where the services that i have signed up for like text and email alerts on my account balance for when it drops below a certain dollar amount do n't ever work until my account is in the negative for hundreds of dollars.... |
U.S. Bancorp Bank account or service problems caused by my funds being low November 4, 2016 - U.S Bank paid out settlement monies, twice, in regards to a lawsuit. Whenever the monies came due, the bank finalged with my account costing me close to - in overdraft fees. I get SSI, 733 monthly. I called to check my balance and it was good, soon as I used my card the bank withdrew money from a bill from two weeks prior which led to several overdraft fees. The same thing happened with this last settlement payment. This bank is using our money to help pay their settlement judgement.... |
U.S. Bancorp Bank account or service problems caused by my funds being low November 3, 2016 - I had a fraudulent charge on my account from a service i had canceled. I called U.S. bank to ask for a stop charge because my account was overdrawn. He agreed to stop it but it was never stopped. The charge went through and i was charged the - dollars. I called back had the - $ refunded but there charge caused me to have - more overdraft fees. They agreed to refund - of them because it was there mistake but not the third because i had agreed to pay the - $ for the stop charge that never went through. The overdraft fee is keeping me in the negative and will have more overdraft fe... |
U.S. Bancorp Bank account or service problems caused by my funds being low November 2, 2016 - I had - checking accounts with US Bank because - had fraudulent charges so I was in the process of closing it. Before I could a - dollar charge hit the account, which sent it into overdraft status ( -/-/- ). I called the bank the same day and stated my above attentions and asked if they would close the account to keep it from being used again and I would in the meantime payoff the $300.00 I owe. I told the representative the account is in a position I can handle financially, and I do n't want other charges that I may have forgotten to affect the account. She told me to stop all... |
U.S. Bancorp Bank account or service problems caused by my funds being low October 29, 2016 - US Bank, whom I previously banked with for -, has turned me into collections for overdraft ( OD ) fees to the tune of $660.00. I have proof of US Bank 's mistake where it all started. This proof is a screen shot I obtained when I was online trying to figure out what happened. US Bank has a sneaky way of confusing you when you check your balances online. I caught their discrepancy when I hovered my mouse over the icon to determine my account balance. You have to take this extra step to see your actual account balance. The banks lame explanation for this is that " there are xxxx balances ''... |
U.S. Bancorp Bank account or service problems caused by my funds being low October 26, 2016 - On -/-/- a creditor debited my account for $270.00 which cost me an overdraft. I called the bank and told them what was happening and the were refunding me. Before I could get refunded the company debited my account for another $270.00 on -/-/-. So on - - I received part of a refund and then the rest on -/-/-. At that time I had talked to the bank 3 more times explaining the situation. The last time they refused to go to -/-/- where the problem started so they could keep my overdrafts. There are - overdraft and - extended. I would be $830.00 in the black i... |
U.S. Bancorp Bank account or service problems caused by my funds being low October 17, 2016 - Us Bank charged me fees for items that cleared my account with a positive balance. Then when I filed a complaint they threatened to shut my account down. They paid me - of the fees back, but they still owe me - of them.... |
U.S. Bancorp Bank account or service problems caused by my funds being low October 14, 2016 - I opened an account with my then boyfriend, - -, at the US Bank branch he - in - Illinois a couple years ago. I kept the account, even after we had broken up, as a savings vehicle. I rarely have more than $100.00 in this account. The last time I checked the account, there was less than $10.00. I received an e-mail alert about a new balance yesterday and checked my account. It 's in the - by $ -. US Bank will not help me. They refuse to refund the overdraft! They state that I signed a form that gave them authority to authorize purchases on my card, even if I did n't have t... |
U.S. Bancorp Bank account or service problems caused by my funds being low October 12, 2016 - SPECIAL REQUEST TO CFPB : CFPB FILINGS OF -, US BANK IN - -, I WOULD LIKE TO LINK IN TO THE FOLLOWING PLEASE : - - -, -, ESTATE, LEGACY AND ASSET CRIMES FILE. - ID NUMBER -. - - -, MANAGER OF US BANK, ( - CFPB Filings ) - - SHOULD BE NOTIFIED OF THIS - FILE IN THIS INCORPORATION REQUEST. POSSIBLE PARTICIPATION OF - COMMON ASSISTANT MANAGER EMPLOYEE, ( ACTIONS SIMILAR TO FILING -, -/-/-, a previous bank where US Bank Assistant Manager once believed to have worked ). Participating In A " BANDWAGON, '' BRINGING MILLIONS IN DAMAGES TO A... |
U.S. Bancorp Bank account or service problems caused by my funds being low October 5, 2016 - On Saturday, - -, 2016, I logged into my account at U.S. Bank and saw that my available balance was negative by about $17.00. I had been told previously by employees that if you deposit cash on the same day your account becomes negative, you can avoid overdraft fees. I made a deposit at the ATM of $40.00 in cash. My receipt states that the deposit occurred -/-/2016 at -. and that my available balance was $5.00. However, by Tuesday morning, I had received - overdraft fees for a total of $140.00. From what I can tell from my statement online, my cash deposit did not c... |
U.S. Bancorp Bank account or service problems caused by my funds being low October 2, 2016 - My savings account is getting lower without me knowing about it.... |
U.S. Bancorp Bank account or service problems caused by my funds being low September 29, 2016 - US Bank bumped up their overdraft fees on their checking accounts. At around the same time, they began marketing a US Bank Credit Card to customers to open so they can get a lower fee on any overdrafts if they were to occur. What a -! You are bumping up the fees and then trying to get your customers to take out a line of credit they may not necessarily need. You need to stop using - - as your mentor.... |
U.S. Bancorp Bank account or service problems caused by my funds being low September 28, 2016 - they took my whole social security check i had no food my bills got turned off... |
U.S. Bancorp Bank account or service problems caused by my funds being low September 23, 2016 - When I signed up for my bank account, I opted out of the option to allow my account to go negative for overdraft purchases. My debit card is supposed to be declined if the account is overdraft or if the transaction will allow me to go negative. However, on -/-/16, my account was overdrawn because of debit card transaction and I was charged $180.00 in overdraft fees. Since this was also a holiday weekend, the transactions posted to my account very late and were n't posted in order. I contacted my bank online via their messaging system and asked them to remove the fees as my debit card s... |
U.S. Bancorp Bank account or service problems caused by my funds being low September 22, 2016 - I logged into my US Bank checking account in the morning, saw pending transactions that required a deposit. I made that deposit, yet the next day an additional transaction was posted that still caused my account to be overdrawn. Because that unseen transaction was processed first, instead of last, US Bank was able to charge me an overdraft. The next day, I follow the same process and make a deposit to cover all pending transactions. Sometime well after I logged in, the overdraft from the previous day is posted to my account, again allowing US Bank to charge me an additional overdraft charge. ... |
U.S. Bancorp Bank account or service problems caused by my funds being low September 14, 2016 - Years ago, I used to have an account with U.S. Bank. My account got closed out due to overdrafts. Since that account got closed out and at that time, I was moving out from my childhood home, I never received any information that my account was overdrawn. In the beginning of the year, -, I was a college student. I received a letter in the mail, from a collection agency saying that because of those charges and some other fees, I owed U.S. Bank a lot. I honestly was n't aware that it was a huge amount to be owed. Because of that letter, with help from my dad, we paid off the amount and the nex... |
U.S. Bancorp Bank account or service problems caused by my funds being low September 12, 2016 - I have been banking with USBank for almost 20 years. I thought they were the BEST Bank. Then I noticed bank charges for things I opted OUT of, that USBank sent out. When I asked why items were being paid when I had opted to NOT PAY IF the funds were NOT enough to do so. I never got a satisfying answer. Plus I was charged with OD Fees ; Multiple times. Then we were victims of Fraudulent activity on both our Checking & Savings Accounts. USBank closed our Checking Account right away, but left our Savings Account open for 3 months longer. It was even getting Interest added to it. I had to call i... |
U.S. Bancorp Bank account or service problems caused by my funds being low September 7, 2016 - I went on line recently with USBank so that I could view my statements. I have never reviewed my statements in the past. I noticed there was an auto withdraw monthly of approximately $50.00 for auto payment to reserve line. When I asked for explanation at the branch, I was told that it was a charge for insufficient funds. They researched back for 7 years and were unable to demo- strate what generated the original charge. they showed no bounced checks in 7 years. When I asked for proof of this occurance, I was told that they did not have to provide this proof of burden. I wanted to know what ... |
U.S. Bancorp Bank account or service problems caused by my funds being low September 5, 2016 - US Bank has bumped up their overdraft charge to an astronomical level. I balanced my checkbook wrong and had - checks bounce. I ended up with charges of $140.00. I have a very long history with this bank and have rarely ( maybe once ) bounced a check before. I sent a letter asking for a reduction in the fees and never heard back from them.... |
U.S. Bancorp Bank account or service problems caused by my funds being low September 2, 2016 - US Bank has charged me overdraft fees when I was assured that they could not occur. I deposited money into my account before it was negative and it showed as deposit accepted before the charges came out of my account. However, I was charged an overdraft fee ( for the third time ) after I had called and told them to stop allowing it to charge me overdrafts and they assured me it would not. They have also charged me overdraft fees in the past when I had money in my savings account. It was suppose to connect to the account and transfer over so it did n't cause an overdraft. They instead charged m... |
U.S. Bancorp Bank account or service problems caused by my funds being low August 31, 2016 - US Bank reorders transactions. I was expecting a bill payment to come out in the amount of - dollars, and then I had a few other transactions in the pipeline. The transactions on Monday were in order the way they should have been. On Tuesday, the transactions were reordered from highest amount to lowest amount. Instead of getting - overdraft fees, I got - overdraft fees for all of the smallest amounts. There will be another overdraft fee pending even though my balance is positive which will bring it down in the negative again. And the worst part is I bet I will get a sustained overdra... |
U.S. Bancorp Bank account or service problems caused by my funds being low August 30, 2016 - Over the past realationship with US BANK they have prevented me from making a deposit to pay for items that have not posted in anyway visible to me the day of only after the item ca n't be paid for via me can I see it they post during - an - and that 's not even banking hrs. 5 minutes after I get the notice in my online mobil banking ledger that would Be 5 min too late. I eat a $36.00 FEE that was charged the next day??? YES! They are not consumer friendly they want there fees and refuse to hear out the unreasonable bank tactics.... |
U.S. Bancorp Bank account or service problems caused by my funds being low August 25, 2016 - I have a US Bank Account. I deposit money into it periodically to keep the balance up and pay the credit card line. I receive email alerts regarding the status of my account, and receipts. on -/-/16 my account had - dollars in it. A - dollar debit hit my account and put it in the negative, about - that day according to people at the bank when I went in the next day. I received no alert, or email of this transaction until - the following morning. When I saw this email it was approximately -, and I had work starting at -. The branch isnt open until -, so I came in to... |
U.S. Bancorp Bank account or service problems caused by my funds being low August 24, 2016 - About a month ago - checks posted to my account, both of which overdrafted. After calling US bank for help resolving the issue, I was told that I could " turn off '' overdraft coverage so that any EFT that went through would be returned. I agreed to this, under the understanding and verbal verification from the employee on the phone that the - checks would be paid, I would incur the overdraft fee, and then cover the checks on my next payday. Within three days after calling and making this change, I again checked my account and both checks had been returned and I had been charged a " retu... |
U.S. Bancorp Bank account or service problems caused by my funds being low August 19, 2016 - I was banking with US bank, after a scheduled transaction came out early and overdrew my account, US bank started to charge me at least - overdraft fees per week, they would not stop.. I called and tried to cancel my account, they would not close it, every time they would try and transfer me to someone, nobody would answer, I got no help multiple times with anybody that I ever talked to and all they ever told me is we cant help you because your account is overdrawn.. the fees kept piling up and I had no way of catching up with also being unemployed... |
U.S. Bancorp Bank account or service problems caused by my funds being low August 19, 2016 - In - 2016, I called US Bank regarding checking account. I asked them to stop all automatic withdrawal 's going into this account. I spent over a 1 and 1/2 hours on the phone with a representative who assured me all auto drafts were stopped. In - and - 2016, somehow I was again hit with payments from companies that I did not authorize. When I called and spoke with the representative I was told that I never called in and they could not do anything. I have made payments on the account to get the overdraft taken care of but US Bank has been adding interest and late fees to an account that... |
U.S. Bancorp Bank account or service problems caused by my funds being low August 12, 2016 - I had a bank account with US Bank for over 3 years while I worked for them. Shortly after I changed to another company, the account began charging a $17.00 monthly service fee. I was n't sent notice that this would change, and as a result I decided that I was going to close the account. I began the process of changing over all my direct deductions so that I could close the account without any issues. I had one last medical account that had n't changed over, but also had n't been paid because I had no balance. Before I closed the checking account, I had visited the dentist and accumulated a b... |
U.S. Bancorp Bank account or service problems caused by my funds being low August 3, 2016 - I had rented a - -/-/-. Even though the transaction was paid for in cash, there was an unauthorized holding/pending charge placed on my US Bank debit card which overdrafted my account. - ONLY had my credit card information because it was required to reserve the rental. The charge pended on my bank account, then disappeared, as it was NOT legitimately authorized and ran mistakenly, unbeknownst to me. As a result of the charge pending, several overdraft charges ( I believe - ), were charged to my account. I contacted staff at US Bank in -, Ohio to contest the fees, as I DID NOT ... |
U.S. Bancorp Bank account or service problems caused by my funds being low July 26, 2016 - I had overdrafts on my account and did n't fully understand how I had gotten them I went to the bank where I bank all the time and the teller could n't fully understand what happened so she said the manager is on a conference call and will call you when she is finished, well 2 or 3 hours went by and she never called when I called back I asked is the manager still busy the person said this is me how can I help you so I 'm explaining to her I did n't understand my overdrafts and she said well you had one for a loan come through for x amount of dollars and I said that 's not a loan it 's my car p... |
U.S. Bancorp Bank account or service problems caused by my funds being low July 22, 2016 - The bank made an error in charging me an overdraft fee. On -/-/16, I was charged - overdraft fees ( $36.00 each ). According to my statement, there were only - qualifying transactions that should have resulted in fees. These transactions were conducted on -/-/16 ; the fees hit my account 3 days later. I even made a deposit into my account for $75.00 without knowing I was going to be charged fees. As a result of the fees hitting my account days later, my account was overdrawn due to the bank not being forthcoming about my balance. I spoke to a teller at the location near m... |
U.S. Bancorp Bank account or service problems caused by my funds being low July 20, 2016 - I had an account with us bank with my insurance payment being automatically deducted. I cancelled my insurance because I had I got a job that offered insurance. I also changed banks but did not close my US Bank account as I wanted to make sure everything was setup with my new account first ( bill pay, direct deposit, ect. ). Unfortunately I did not close my account and stopped paying attention to the US bank account. Due to a mistake by - - of Idaho they continued to bill my US bank account for 4 more months. A few months later when I finally realized what had happened I called US bank t... |
U.S. Bancorp Bank account or service problems caused by my funds being low July 19, 2016 - I am a - veteran, senior citizen of a fixed income. My social security has been discontinued at - point, and continues to be deposited late on numerous occasions despite my complaints to Social Security about this matter. I have - separate months when I did not receive any income. US Bank is aware of this matter ; it continues to charge exorbeint overdraft fees, allows checks and automatic deductions to be submitted at least three times and each time the funds are not in the account they charge me insufficient funds fee and the over draft fee. I am never able to catch up because I alw... |
U.S. Bancorp Bank account or service problems caused by my funds being low June 30, 2016 - To whom it may concern, U.S bank charged me for overdraft fees and are refusing to return them. I was on the phone with a banker on Monday - - at - Pacific time. My account was not overdrawn and everything was well! On Tuesday - -, I received a call from the - branch, checked my checking account and I have - consecutive overdraft fees for funds that had not been processed the day before even though less than 24 hours before then my pending balances were evened out by the balance available. I went in to talk with them and I was told I can only get - refund. This is not t... |
U.S. Bancorp Bank account or service problems caused by my funds being low June 22, 2016 - I have an account with US bank for which I used to conduct my primary day to day financial transactions. I have on three occasions make my credit card payment to another bank. And on all three occasions, my bank US bank have play these games with my account in which to do high and low stacking of processing of my accounts. The last time that did it for me was yesterday. I had paid $200.00 on credit card account on -/-/-. The authorization came through and US bank took out the money. There were sufficient funds in the account when I made the payment. US bank took the money out my account... |
U.S. Bancorp Bank account or service problems caused by my funds being low June 21, 2016 - I am writing to complain about a penalty charge of $89.00 put on my sole current account at US bank. On the morning of -/-/2016, I checked my account which showed a balance of negative $20.00, while in the process going to the bank to deposit the $20.00, I was told that my account was actually negative $89.00. I attempted to call customer service for assistance, but was scolded about what : my job '' is as a customer. There was no valid explanation about why the account showed - different balances, within hours apart. I am requesting assistance from the Federal Reserve Consum... |
U.S. Bancorp Bank account or service problems caused by my funds being low June 19, 2016 - I had a checking account from before I was - - - until now with U.S. Bank. Normally US Bank has been very good with taking care of any issues that arose but this time they were not. I truly do n't think I have ever overdrafted my checking account before this past year ( maybe once ) but either way it happened for a total of -. I did n't even realize it until I got a letter in the mail. I went straight to the bank to deposit some money the minute I saw the overdraft and I saw I already had multiple fees on it when the letter that was sent to me that took - business days to receiv... |
U.S. Bancorp Bank account or service problems caused by my funds being low June 11, 2016 - My boyfriend and I have an account with US Bank for about 4 years. At first we were extremely satisfied and often told our friends and family how great our bank was. But in the last year or so, it has become increasingly noticeable how many fees we have been charged. After minimal research online, I found US Bank has a history of reordering transactions to maximize their own profits. Last month alone we accrued nearly 15 % in bank fees/charges when compared to our household income. And for this year we have been charged a total of $2100.00. In - we decided to try a new bank that did n't h... |
U.S. Bancorp Bank account or service problems caused by my funds being low June 7, 2016 - -/-/-, I was switching auto insurance companies. I had cancelled my insurance with -, however they ran an unauthorized charge on my checking account. This thus led me to incur overdraft fees. After contacting US Bank, they explained to me that they would remove the charge and fees if - reversed the charge. I called - - and asked them to reverse the charge, they stated they were n't able to do it electronically, but could issue a check. I called US Bank to confirm this was ok, the CSR stated it was fine, I would have to deposit the check into my US Bank account. After receiving... |
U.S. Bancorp Bank account or service problems caused by my funds being low June 2, 2016 - CALLED THE CSR ON SATURDAY - DUE TO ( - ) POSTED OVERDRAFT CHARGES FOR $36.00 THAT WERE REFERENCING POSTED AMOUNTS THAT WERE IN THE POSITIVE STATUS. SHE E-PLAINED THAT IT WAS DUE TO THE PENDING ITEMS PRE-AUTHORIZATION FOR - ( GROCERIES ) ON - $190.00 @ AROUND - CDT AND PRE-AUTHORIZATION FOR - ( GAS ) - FOR $1.00. BOTH ITEMS WERE PENDING ON SATURDAY - WHEN I SPOKE TO THE CSR @ - IN THE AFTERNOON. THE FIRST ISSUE IS THAT THE ( - ) PENDING CHARGES MENTIONED POSTED ON TUESDAY, - WITH A DATE OF FRIDAY, - WHICH IS A DAY BEFORE I INITIAL CALL ON SATURDAY, -... |
U.S. Bancorp Bank account or service problems caused by my funds being low June 1, 2016 - Bank state that I had overdraft protection when I had never asked them for that, They said they had mailed me a letter -/-/2015 telling me I had it and I had not responded otherwise so I accepted. ... |