Checking account Problems caused by my funds being low
U.S. Bancorp Bank account or service department,
Checking account Problems caused by my funds being low Idaho
I had an account with us bank with my insurance payment being automatically deducted. I cancelled my insurance because I had I got a job that offered insurance. I also changed banks but did not close my US Bank account as I wanted to make sure everything was setup with my new account first ( bill pay, direct deposit, ect. ). Unfortunately I did not close my account and stopped paying attention to the US bank account. Due to a mistake by - - of Idaho they continued to bill my US bank account for 4 more months. A few months later when I finally realized what had happened I called US bank to see what I needed to do to resolve this issue. Us bank said they wanted - check for every withdrawal and they still would not reverse any overdraft fees associated with the charges. I have been working with - to get the money back but in the process US bank sent me to collections. My problem is that US bank charged me over - in overdraft fees, extended overdraft fees and account closure fees. The ability for a bank to charge $25.00 a week in extended overdraft fees for 6 weeks and $36.00 for an overdraft fee on a - overdraft is more then excessive. Now the bank says they can not do anything about it because is was sent to collections already. I have talked to multiple departments and even filed a complaint all the time being told there is nothing they can do to fix it.
U.S. Bancorp customer in Idaho
Jul 20, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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