U.S. Bancorp Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

U.S. Bancorp Bank account or service department,

Checking account Problems caused by my funds being low Missouri

I got divorced from my ex husband because he was n't good at money and he was -. So after the divorce was final i paid and settled my account with - debt collection agency. And i requested that i get a receipt showing i paid it. I had called US bank after that asking what was going. They did n't show anything on the account with the local branch and the customer service line. - told me to call the recovery dept to see if i owed anything. And sure enough - said i did. I do n't see how this is fair because the debt is paid off and second they should of communicated to - about the account before having people call me and cause - on me and my family. Well on - - or - i received a harassing phone call from -. - told me i need to tell him if i am going to pay it or not. And if not then he will take me to court. Was n't friendly at all. So i was scared and cried after that. Poor service

U.S. Bancorp customer in Missouri
Feb 28, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpProblems caused by my funds being low0.6%68.5%24.1%1.4%1.2%4.0%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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