U.S. Bancorp Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

U.S. Bancorp Bank account or service department,

Checking account Problems caused by my funds being low California

To whom it may concern, U.S bank charged me for overdraft fees and are refusing to return them. I was on the phone with a banker on Monday - - at - Pacific time. My account was not overdrawn and everything was well! On Tuesday - -, I received a call from the - branch, checked my checking account and I have - consecutive overdraft fees for funds that had not been processed the day before even though less than 24 hours before then my pending balances were evened out by the balance available. I went in to talk with them and I was told I can only get - refund. This is not the first time something like this has happened but seriously this time has got to be the worst I have felt ( primarily because my - other accounts with them had more than enough cash!!! ). This is such a rip off, their customer service representatives take no action towards this ( and apparently are not allowed to ) and honestly as petty as this sounds I am flabbergasted at how much this institution 's restrictions and process prove to be incompetent at times. If you know that your bank processes weekend charges much later than other banks then you also should delay on charging overdraft fees instead of ruining people 's financial planning.

U.S. Bancorp customer in California
Jun 30, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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