U.S. Bancorp Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

U.S. Bancorp Bank account or service department,

Checking account Problems caused by my funds being low California

I placed an order for $310.00 with - -. They posted double that amount for authorization. An additional $310.00 worth of my funds were held that I could not have access to. When I called the bank they refused to get on a conference call with the manager at - and I to resolve this, and the manager at - refused to admit that they had requested double authorizations. They both said the amounts would " fall off '' in a couple of days. When I told both US Bank and - that I had checks that might be coming through they both said they would do nothing to help. US Bank said they would charge me insufficient funds fees if anything bounced as a result of this mistake. I spoke a supervisor named -. He acknowledged that - authorizations were incorrectly applied, but because of US Bank 's policies, he could not help. He also said that if I was charged NSF fees it would " at the bank 's discretion '' as to whether or not they would reverse those fees due to a merchant error.

U.S. Bancorp customer in California
Dec 22, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Consumer disputes how U.S. Bancorp handled their complaint

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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