U.S. Bancorp Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

U.S. Bancorp Bank account or service department,

Checking account Problems caused by my funds being low Illinois

The bank made an error in charging me an overdraft fee. On -/-/16, I was charged - overdraft fees ( $36.00 each ). According to my statement, there were only - qualifying transactions that should have resulted in fees. These transactions were conducted on -/-/16 ; the fees hit my account 3 days later. I even made a deposit into my account for $75.00 without knowing I was going to be charged fees. As a result of the fees hitting my account days later, my account was overdrawn due to the bank not being forthcoming about my balance. I spoke to a teller at the location near me, and was told that there were no fees being charged to my account. Right now, my balance is - $350.00, all of which are overdraft fees as a result of the bank not charging me until 3 days later. There needs to be some form of recourse for this ; according to my statement, there was $140.00 in my account prior to them charging me these fees.

U.S. Bancorp customer in Illinois
Jul 22, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpProblems caused by my funds being low0.6%68.5%24.1%1.4%1.2%4.0%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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