Experian Credit Reporting Complaint

Experian Credit reporting department,

Credit monitoring or identity protection Receiving unwanted marketing/advertising Massachusetts

Like your recent consent order with the credit reporting agencies, I requested a Free Credit report from Experian on -/-/2015, expecting to receive my credit score for free as advertised on the website. Through clicking through the options to receive my " free '' score, I was unknowingly enrolled in some premium credit monitoring which was billed to me in three separate transactions : $1.00, $21.00, and $39.00. I disputed the charges directly with Experian, who refunded the $39.00 which was an annual fee, but I did not receive a refund for the $21.00 since time had elapsed since I had " enrolled '' and thus they determined I was " using the service '' which is obviously a bogus claim. I do n't seem to be an Affected Customer under your recent Consent Order but from my experience it sounds like these deceptive practices were also ongoing at Experian.