Synchrony Financial Credit Reporting Complaint

Credit monitoring or identity protection account terms and changes

Synchrony Financial Credit reporting department,

Credit monitoring or identity protection Account terms and changes Indiana

I paid my account down in a large lump sum to decrease my utilization under - %. Every time i make a payment the company reduces my credit card by the amount that i pay down. Its reflecting on my credit report as if i am maxing out my credit limit but i am not. I am paying it down and synchrony bank keeps reducing to show that i am almost maxed out., and they continue to do this without my knowledge. They do this overtime. I have been a costumer for over 5 years now with all my credit cards and have never been late on payment.

Synchrony Financial customer in Indiana
Jan 29, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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